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Year: 2018

Finding the PR in the local press

Finding the PR in the local press

August 6, 2018January 31, 2023 Clairemont InternBlog, Professional Development, Public Relationsdigital communications, Influencers, Media, Print Media, PRSA, Public RelationsLeave a Comment on Finding the PR in the local press

I had the opportunity to attend the monthly luncheon hosted by PRSA North Carolina Chapter last month at McCormick & Schmick’s. It was the first time I attended a PRSA event, and I enjoyed the chance to network with fellow professionals in a learning-driven atmosphere.

The focus of the luncheon was on the recently launched “Influencer Series“, led cooperatively by the News & Observer, Charlotte Observer and Herald-Sun in Durham. They chose 60 North Carolina thought leaders in a variety of industries and asked them one question: “What is the single biggest challenge our leaders must confront to secure a better future for North Carolina?” Phil Lucey, the Executive Director of the N.C. Press Association and Sara Glines, the Publisher of the N&O, appeared as guest speakers to explain the series and to speak on the trends in both print and digital publication.

Designed to generate a lasting conversation between North Carolina residents and thought leaders throughout the state, the program seeks to bridge the void that many modern Americans feel with the media. In an age of fake news and reporting to be first and not to be correct, this is something that could help deliver a more accurate and relatable product.

With advocates, educators and business professionals from all walks of life, the panel of influencers will be surveyed on issues for the next five months. They will be questioned about their views on the problems with policy in North Carolina leading up to the local election. The top three issues that these influencers cited in response to the initial question were K-12 public education, the economy and polarization in society.

Influencers are becoming imperative in any social campaign for any organization. Singing your own praise is necessary at times, but earning the true belief and conviction of other people cannot be done simply through self-advertising. You need people to support your ideas and prove to others that what you have to offer is special.

As I sat in the small dining room and enjoyed my salad (that was pre-dressed with what seemed like gallons of vinaigrette), I thought about how public relations was connected with news outlets and influencer projects such as this one. Mr. Lucey had mentioned in his presentation that public relations and publication were intertwined but reminded everyone that social media was just a platform, not a media outlet.

While PR professionals are not naturally tasked with being the main source of all local news, we have the ability to use social networks and connections to spread messages. Whether it is an agency or a corporate team, people must write, publish and create media as if it were an outlet. The facts must be checked, the sources must be reliable, and the product must be honest. PR is about being “injected and connected” within the world community. We are responsible for using the tools at our disposal with an honest and mutually beneficial intention.

People are influenced by communication every day, giving PR folks chances at every corner to embody these characteristics. You never know when someone is going to learn something from your work, in some cases before it’s even on the news or in the paper.

While we don’t report the news, we help shape it!

Cover Photo Credit: © [mitrija] / Adobe Stock

Written by intern Nathan J. McDaniel, a senior at Western Carolina University.

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What does a PR agency do? The Vita Vite Lifestyle

What does a PR agency do? The Vita Vite Lifestyle

July 24, 2018February 21, 2023 Clairemont InternAwards, Blog, Case Studiesaward winning PR, Creative PR, Creative Tactics, event PR, facebook for restaurants, PR for restaurants, Raleigh PR, Raleigh PR Agency, Vita Vite

Vita Vite, a wine bar and art gallery in downtown Raleigh, had quickly surfaced as a local hotspot since its grand opening in 2015. With her growing customer base, owner Lindsay Rice sought to leverage her Facebook social media presence to increase awareness, engagement and on-site traffic. Vita Vite turned to Clairemont Communications to craft a creative Facebook strategy that would transform casual observers into active, lifelong fans.

STRATEGY

Our objective was to increase Facebook followership by at least 25 percent by the end of 2017. Clairemont’s campaign portrayed Vita Vite not just as a wine bar but ultimately as a cultural lifestyle. To forge an emotional connection, Clairemont showcased the ways fans enjoyed Vita Vite. For example, since the target demographic valued fitness, friendships and their four-legged pup friends, content highlighted Vita Vite’s pooch-friendly porch, “Sip and Sweat” exercise classes and even board games for girls’ nights. The campaign solicited personal feedback (“Which Vita Vite nook is your favorite?”) and Vita Vite-themed personality quizzes (“Red, white or rose today?”). Vita Vite partnered with organizations like barre3 Fitness Studio and the Downtown Raleigh Alliance for social media takeovers to increase visibility along with advertised posts.

EXECUTION

To ensure quality from start to finish, Clairemont held weekly client calls to discuss our strategy and tactics, aligning each phase with client objectives. Checklists and thorough calendars guided the social media calendar, and Clairemont provided on-site support to capture, deliver and evaluate the content.

RESULTS

Clairemont’s initiative increased Facebook followership by 42 percent by the end of 2017 as well as increased engagement by 1.5 percent; this was a particularly notable byproduct since average Facebook engagement decreased by 20 percent in 2017 across all industries. In addition, Vita Vite reported one of its most successful sales years to date and a full schedule of sold-out events that increased traffic and revenue.

As a result, Vita Vite secured awards like “Best Place to Get a Glass of Wine” and “Best Girls’ Night Out Spot,” and owner Lindsay earned the Top 40 Under 40 and Women in Business awards from the Triangle Business Journal.

The work Clairemont Communications conducted in partnership with Vita Vite earned an Award of Excellence by the North Carolina Public Relations Society of America (NCPRSA). We are proud that this campaign represents one of the 190 awards we’ve received since starting Clairemont in 2010.

Congratulations to Vita Vite owner Lindsay Rice who is launching her second VV location this August in North Hills!

To read more about the work we do with clients, please visit the case study section of our blog.

Image courtesy of Vita Vite.

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The Social Race: Paid vs. Organic Exposure

The Social Race: Paid vs. Organic Exposure

July 18, 2018January 31, 2023 Clairemont InternBlog, Marketing, Social Media + Influencer Engagementbranding, Marketing, Public Relations, Social Media, social media marketing

It sometimes feels like social media is one big race; everyone’s trying to gain the most followers, likes and comments in the fastest time possible.

Social media provides an excellent opportunity to learn about your customers, expand your business and stay connected to the community. It doesn’t matter whether you’re an international corporation, a local business or a freelance artist. Taking advantage of the benefits of social media can be exceptionally rewarding.

Many people, though, can find it hard to grow their following and engagement. That’s where exposure comes in to play. Organic exposure is when you provide content on social media without paying for it, such as posts to your own feed, shares and comments. Paid exposure requires a monetary investment for items such as ads and sponsored posts.

In terms of our race, paid exposure is similar to a series of 100-meter dashes. You pay for an ad or sponsored content targeting specific audiences that, if done correctly, provides a quick boost to your numbers. Once that ad has accomplished its goal, a strong social media strategy will retarget the audience (another sprint) to move them along the sales funnel.

One benefit to paid exposure? Paid promotion helps to connect you with people that are already interested in your expertise but may not be following you yet. For example, if you’re a sports retailer, taking advantage of paid ads on social media means that sports fans (identified by their online activity) are more likely to see your ad than someone who doesn’t know that LeBron signed with the Lakers. This can drive an increase of traffic to your social media accounts and website. Paid promotion can also reach new customers and provide them with incentive to take action. With ad buys and strategic marketing, your customer base can grow exponentially.

Organic exposure is akin to the cross-country marathon. It takes time, effort and creativity. Posting creative, relevant content on a regular basis will help to build a relationship with your customers, further brand imaging and distribute information about your business. Organic engagement, however, often lacks a broad reach, especially in today’s social media climate. Facebook, Twitter, Instagram and Linkedin have all changed their newsfeed algorithms recently. This means that users’ feeds show content based on who they already follow and who they interact with using likes and comments. With this change, businesses can’t rely on just posting content regularly to drive traffic.

So what’s the best tactic to increase followers and engagement?

The short answer is both.

Paid and organic exposure work best when done together. It’s difficult to gain results by utilizing just one tactic. Start by establishing a reliable organic strategy. Post regularly, interact with followers (or non-followers relevant to your business) and follow others. Then try a paid strategy for a boost in followers and engagement. Make sure to research your target demographic and test varying ad durations, copy and target segments to find the right fit. But never forget to stay consistent with your postings and interaction.

Slow and steady (with a few well-placed paid slots) wins the race.

Are you looking for an award-winning social media campaign? Drop us a line!

Written by intern Yasmine Evans, a senior at NC State University.

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Why Hire A PR Agency?

Why Hire A PR Agency?

July 17, 2018January 31, 2023 Cherith AndesBlog, Hiring a PR Firm, Raleigh PR AgencyChoosing a PR agency, hiring a marketing agency, hiring a pr agency, Public Relations, Raleigh PR, raleigh public relations

Investing in public relations can feel like risky business, especially if you’re hiring an agency for the first time. When entrusting your hard-earned budget to a partner, you want to ensure that the agency will deliver a worthy ROI as well as provide a seamless cultural fit. You want some serious bang for your buck.

And we could not agree more.

When considering a public relations agency, we encourage business leaders to first clearly identify their needs. What areas do you sense are lagging that need support? Where and when are your sales dipping? If you had a magic wand, what members would you add to your team? And most importantly, what would home-run, out-of-the-park success look like to you?

Here’s where the good stuff comes. A strong agency can help with every one of those areas, and when you find a skilled, adept PR team, your investment will come back with solid, measurable results.

So what value can a strong PR agency actually offer?

Provides A Comprehensive Point of View

Business leaders are the champions, the visionaries, the hard work that spearheads the company. While they’re focused on specific goals or revenue growth (and rightly so), outside opportunities may slip by unnoticed. A PR agency proffers the critical benefit of a third-party point of view independent of the internal dynamics.

With a strategic audit, we can help pinpoint the strengths you should leverage as well as your opportunities for growth. What elements carry the ship, what needs bolstering and what is missing completely from the picture? A keen agency team can provide the critical 10,000-foot view, identifying fresh partnerships, show-stopping ideas or creative campaigns that are vital next steps.

Expands Your Team’s Capacity

Business leaders don’t think twice about hiring a lawyer for legal counsel or an accountant for taxes. Public relations professionals offer the same critical service — honed expertise that can prevent damage and skyrocket growth. Rather than serving as some sort of distant consultant that hollers esoteric advice on a conference call line, Clairemont integrates itself with your team. We meld with your dynamics, support your staff and alleviate pressure from the company by offering additional expertise. You don’t have to be an expert in every niche of marketing. We are, which allows you to breathe easy and fully invest in your role.

Champions Your Cause

We find that many individuals — and even companies — shy away from self-promotion. Perhaps it’s a sense of natural humility or a mindset that values teamwork (all good things!); so we understand the challenge of calling up a big-shot national editor to toot your own horn.

Let us champion your cause. An adept PR agency should easily identify your pitch-worthy stories, opportunities for visibility with your customers and hot media targets to raise your company into the spotlight. It’s what we do day in and day out (and we love it).

Improves the Bottom Line

No matter how you slice and dice it, public relations is a vehicle for sales support. A strategic PR campaign will grab the attention of new prospects, nurture the interest and loyalty of current customers and motivate your target audience to act — buy your service or products. By adding a thorough marketing and communications strategy to your business model, you launch a new avenue for sales that will ultimately increase your revenue.

Got questions? Ask us. We love ’em. Share where you want to grow in your business, and we’ll brainstorm your next steps together.

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RPRS Luncheon: Think Outside the Box

RPRS Luncheon: Think Outside the Box

July 12, 2018January 31, 2023 Clairemont InternBlog, Professional Development, Public RelationsCreative PR, PR, Public Relations, Raleigh PR, RPRS

I had the opportunity to attend a luncheon hosted by the Raleigh Public Relations Society at the end of June. Mary Alice Holley, communications and marketing director, Conservation Trust for North Carolina (CTNC), spoke on strategies she used to build relationships and awareness. I had a hard time thinking that strategies for land and water conservation also apply to outside fields, but there’s actually substantial overlap.

The biggest takeaway? (I mean, besides that 18 Seaboard, the venue for the June meeting, has show-stopping crème brûlée.) If you think outside the box and use creative PR, it could make all the difference.

Think of a New Audience

Photo credit to RPRS

One of the first things anyone in PR will do when developing a strategy is to determine the target audience. Holley recommends thinking of a new or unconventional audience. For the CTNC this meant not only targeting politicians and land owners but also “people who go to community gardens and walk trails.”

Anticipate Obstacles

Holley explained that, upon receiving her director position, many of the existing staff believed that developing communications strategies on the grassroots level was a waste of time. They wanted to go straight to the politicians, but Holley knew that bringing awareness would help the CTNC gain momentum. It’s a good thing she kept moving forward with her ideas! Since Holley became director, the CTNC has secured a record number of email subscribers, followers and donations. 

Activate the Plan

Holley stresses the importance exploring different messages and channels beyond the tried-and-true to reach your audience. For the CTNC Holley has implemented a strategy that involves letters to the editor, op-eds, field trips and traditional media. The CTNC uses action alerts that pique audience interest, increase awareness of the organization and gather emails.

Make Your Efforts Last

Photo credit to RPRS

It’s vital to maintain the interest of your current supporters and not only focus on the attention of fresh eyes or ears. Online content like a website or blog, fact sheets, media relations and events have all been used by the CTNC to keep interest and further inform its audiences. Holley also highly recommends taking the time to thank those that have supported you. The CTNC has officially thanked politicians that have voted for land and water conservation legislation.  Not only does this make supporters and advocates feel valued but it also helps to nurture a champion for your cause or organization.

What are some varied communication strategies you’ve seen or used? Here at Clairemont, we’re always conjuring up creative ideas for our clients. Drop us a line if you need some pizazz!

Written by Yasmine Evans, a senior at NC State University.

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