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Tag: media coverage

PR People: Lindsay Priester

PR People: Lindsay Priester

May 22, 2017January 31, 2023 Sarah HattmanBlog, PR People, Public Relationsclient coverage, Communications, media coverage, NCPRSA, Raleigh PR, Raleigh PR Agency, Rountree Communications, RPRS

Lindsay Priester

Job title and function: I am the Senior Manager of Client Relations for Rountree Communications, a boutique PR agency in Raleigh. My job, like most in PR, hits on a little bit of everything! On an overarching level, I develop and lead PR strategy for our clients, which ranges from technology startups to retail brands. Each day is so different for me (which I love!), but on any given day I could be drafting press releases or other media documents, writing client blog content, creating and managing social media campaigns, meeting with clients or working at a client event. Basically whatever my clients need to get done in the PR realm (and sometimes not in the PR realm – I’ve been known to be an excellent supplier of coffee during an event), I do!

Most rewarding thing about working in PR today: There is no better feeling than landing your client coverage that is truly valuable for them. What that looks like varies. For some it may be a piece in the local newspaper; for others a white paper in a trade publication or a mention on a national news show. When we secure coverage that reaches a client’s target audience and helps move them closer to their goals, it feels great! Accomplishing that in today’s digital world where people are constantly bombarded with messaging from every direction is even more rewarding.

Craziest/most challenging thing you’ve done in PR: Oh goodness, I know every PR pro has a million crazy stories to tell, especially in those crunch-time hours right before going out with an announcement or putting on a media event! One that immediately comes to mind – I was working at a press event for a race track where we offered the media ride-alongs in race cars with professional drivers. In order to be able to ride, you had to wear long pants and closed-toed shoes, and this particular member of the media had on shorts and sandals. Not wanting her to miss the chance for a ride-along (or the chance for my client to get some great coverage), I quickly asked her if she’d be willing to trade clothes for the ride. Luckily, we were about the same size and pulled off a quick change in the bathroom! I may have looked a little silly in my professional top with jean shorts and Tevas, but she had a fantastic time and even referenced our costume change in the article!

Advice for new PR pros: PR, on every level, is about people. Get to know the PR pros in your area and learn from them as much as you can. When I first started out in PR, I joined the Raleigh Public Relations Society and now serve on the Board of Directors as Vice President. I can’t begin to express all of the things I’ve learned from the people in that group.

Be sure to remember that your clients are people. Obviously you’ll get to know their business or product and goals very well, but take the time to get to know them on a personal level. Some of my favorite people in the world are clients I’ve gotten to know closely over the years. Not only are they great friends, but knowing them on a deeper level is really beneficial in helping their business or product succeed.

Are you interested in being featured in “PR People?” Send us a message on Facebook to share your story!

Sarah Hattman, APR is president-elect for the North Carolina chapter of Public Relations Society of America and has been working in PR since she left television news. She grew up in North Carolina and was excited to move back to her home state in 2012 and join Clairemont Communications, a Raleigh PR agency. 
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REI’s Bold Move: Brand Suicide?

REI’s Bold Move: Brand Suicide?

November 19, 2015January 31, 2023 Cherith AndesBlog, Marketingbrand makeover, branding strategy, consumer PR, media coverage, pr strategy, retail PR, strong brand

Recently, REI rocked the internet with its shocking holiday announcement: not only will the retailer remain closed on Thanksgiving, it won’t open on Black Friday. At all.

Commentaries from heavy hitters like Forbes, CNN Money and USA Today grappled with the impact of this corporate decision. Why would any exec in his or her right mind voluntarily sacrifice the sales from one of the largest shopping days of the year? And what about the brand’s life-long loyalists? REI runs the risk of frustrating its core customer base and losing sales not just on Black Friday but into perpetuity.

But a closer look reveals a pay off in REI’s brand strategy.

1. The Right Timing

First, the rule that touts “location, location, location” should actually promote “timing, timing, timing.” For visibility, REI couldn’t have selected a more prominent day. A chain of only 143 stores is by no means a Fortune 500 powerhouse, but yet with that one decision, REI garnered nationwide attention from almost every major news outlet. The sheer juxtaposition of expectation versus execution hooked the media.

2. The Right Reasons

REI applied a foundational marketing principle that may increase brand value over time. According to Fast Company, the top thing that customers want from a brand is not good service or quality products. Consumers want honesty. They crave a company that livesJerry Stritzke quote about REI's brand strategy out its values—a concept known as brand authenticity.

REI is closing its doors to encourage its employees (and fans) to enjoy the outdoors, a principle upon which the company was founded. In theory, true REI fans will recognize this gesture as a valid commitment to core values, including an active, healthy lifestyle. The behavior matches the promise; this must be a brand I can trust. And since brand trust positively correlates to purchase intention, REI may even make up those lost sales–and then some–in the next few quarters.

3. The Right Execution?

So far, so good. The CEO and president, Jerry Stritzke, nailed the talking points in interviews. Feedback on social media has proved to be largely supportive, and the website’s count of #OptOutdoor supporters climbs by the minute. REI even provides options for outdoor activities—albeit far from comprehensive—to foster options. With tweet to REI about Black Fridaygoodwill stockpiled, REI now must execute and leverage its brand strategy. Photos and visuals of staff enjoying the outdoors on Friday or a welcome-back experience for refreshed fans on Saturday would seal the deal and drive home the message.

Let’s watch how REI navigates its bold commitment that will either boost (or blow) its popularity. Tweet us your thoughts @clairemontcomm.

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10th Annual Gingerbread Benefit Secures Regional Coverage

December 12, 2012January 31, 2023 Margot HorganBlog, Clairemont Client News, In Our Community, Public Relations, Raleigh PR Agency, The Clairemont Team10th Annual Gingerbread Benefit, Carolina Parent, media coverage, media relations, Our State, Public Relations, Raleigh Public Relations Agency, Southern Living, Triangle Family Services1 Comment on 10th Annual Gingerbread Benefit Secures Regional Coverage

For the past three years, Clairemont has had the honor of promoting and participating in one of the Triangle’s most anticipated holiday events of the season – Triangle Family Services’ Annual Gingerbread Benefit, the premier, vital fundraising event for the longstanding local nonprofit.

This year, marked not only the tenth anniversary of the Benefit, but also the 75th anniversary of Triangle Family Services, which provides programs to families in need in the Raleigh-Durham area in three key areas – financial stability, family safety and mental health services.

With 2012 marking prominent milestones for both the Benefit and Triangle Family Services, we knew that we wanted to make this year’s Annual Gingerbread Benefit bigger and better than any other.

Our plan? A detailed and strategic media relations campaign that would target news coverage in both regional and local publications. With gingerbread-themed media kits in tow, our work started this summer with our “Christmas in July” push to long-lead news outlets. Diligent pitching and coordination with our media contacts continued through the year and throughout the day of the actual event.

The result? Substantial coverage promoting the 10th Annual Gingerbread Benefit in leading publications like Southern Living Magazine, Our State Magazine, Carolina Parent Magazine and Philanthropy Journal, just to name a few.

Southern Living Magazine, Nov. 2012
Our State Magazine, Dec. 2012
Carolina Parent Magazine, Nov. 2012

Interested in hearing more? Check out some of the other coverage in the links included below:

Gingerbread houses and more for a good cause

The News & Observer

>>View Story

Entertainment Briefs

The Durham Herald Sun

>>View Story

Triangle Family Services Gingerbread Benefit

Cary Citizen

>>View Story

Gingerbread Benefit Feature

NBC 17 – My Carolina Today

>>View Clip

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Whaddaya Think About That?

December 14, 2011January 31, 2023 Josephine ButlerBlog, Clairemont Client News, In Our CommunityABC 11, Cary Citizen, Cary Magazine, Independent Weekly, media coverage, NBC 17, News & Observer, Ninth Annual Gingerbread Benefit, Triangle Family Services, Winston Salem Journal
Coverage by the News & Observer

In lieu of our usual Q&A session, we’d like to dedicate this Whaddaya Think Wednesday to Triangle Family Services’ 9th Annual Gingerbread Benefit. As huge proponents of this wonderful organization that helps more than 7,000 individuals and families in the Triangle each year, we were honored to create a media strategy for the benefit, the agency’s premier fundraising event.

Believe it or not, we began planning our media strategy for this year’s Gingerbread Benefit at last year’s Gingerbread Benefit! After successfully landing coverage with the News & Observer, Triangle Business Journal, Cary Citizen, Garner Citizen, ABC 11 and several local online news sources (and winning an Award of Excellence during the North Carolina Public Relations Society InSpire Awards, as well as a Gold and Best in Division award from the Raleigh Public Relations Society Sir Walter Raleigh Awards), we set even higher goals for 2012.

Through carefully crafted messaging and diligent pitching efforts, all of the hard work paid off! TFS received some really critical coverage before the big Dec. 1 event, making it the most successful Gingerbread Benefit to date! So whaddaya think about that?

Check out some of the coverage by visiting any of the links below:

Articles

The 8th Annual Gingerbread Benefit
Leslie Huffman, Cary Citizen
>>View Article

Gingerbread Benefit
Cary Magazine
>>ViewArticle

Gingerbread Benefit
Zack Smith, Independent Weekly
>>ViewArticle

Gingerbread Gala on tap for Triangle Family Services
Carol Tanzer Miller, The News & Observer, Mouthful
>>ViewArticle

Gingerbread Houses Raise $90,000 in Cary
Lindsey Chester, Cary Citizen
>>View Article

Videos

Coverage by ABC 11

Preparations begin for Triangle Family Services Gingerbread Benefit
ABC 11
>>View

Triangle Family Services
ABC 11, Heart of the Carolinas Perspectives
>>View

Triangle Family Services Gingerbread Benefit
NBC 17
>>View

Triangle Family Services Gingerbread Benefit
Winston Salem Journal
>>View

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Have you heard about Meta’s newest social media Have you heard about Meta’s newest social media platform? It’s called Threads, and it’s being referred to as “the new Twitter.” Read everything you need to know about Threads in our latest blog post - link in bio!
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We are proud to represent Raleigh as a member of P We are proud to represent Raleigh as a member of Public Relations Consultants Group, allowing us to offer clients expertise and support across the country! Clairemont founder, Dana Phelps aka @blah2voila, recently attended the PRCG conference in Oklahoma City.
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As communications professionals, we wear a variety As communications professionals, we wear a variety of hats to meet our clients’ needs.
 
We’re writers, social media managers, photographers, marketers, editors, content creators- the list goes on and on.
 
Check out our recent blog post to learn what @olivia.noles , account coordinator here at Clairemont, does on a weekly and monthly basis.
#communicationsagency #communicationsmajor #pragencylife #pragency #raleighpr
This Friday, Clairemont’s Dana Phelps, @blah2voi This Friday, Clairemont’s Dana Phelps, @blah2voila , will be speaking at the 2022 @nc_prsa Strategic Communication & MarCom Conference! Phelps is a repeat presenter at this annual conference, and this year she is leading a session called Growing from Communication Technician to Strategic Counselor during which she will share three of her coined concepts: knowcasting, morecasting and collabolighthing. Visit our blog for the link to register for the conference!
@clairemontcommunications and @yellowdogcreative g @clairemontcommunications and @yellowdogcreative go together like the bacon and eggs! And speaking of bacon and eggs, have you been to @therainbowluncheonette yet? YUM!
Later this year, Clairemont client @wendellfallsnc Later this year, Clairemont client @wendellfallsnc, a master-planned community just 15 miles from downtown Raleigh, will welcome @parksideraleigh, a Raleigh-favorite restaurant known for its fresh, made-from-scratch dishes, to the community!
 
Visit our blog to see the @trianglebizjrnl coverage and read the full feature in the TBJ to learn more about Parkside.
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For example, a statewide resource for small businesses recently hired Clairemont to devise an executive visibility campaign to help position the organization and its director as the leading small business resource in North Carolina.
 
Head to our blog to read what exactly an executive visibility campaign entails and to learn more about our services!
So you say it’s National Coffee Day? We say let So you say it’s National Coffee Day? We say let us tell you about our new favorite @drink321coffee ! If you are in Raleigh, go see Paul, the other Paul, Emma  or whichever smiling faces are working today. We LOVE this place and the coffee! ❤️❤️❤️
Our client @wendellfallsnc, one of the largest mas Our client @wendellfallsnc, one of the largest master-planned communities in the Triangle, closed on its first age-eligible rental community plan, Arden at Wendell Falls, that will offer 140 open-concept units and exclusive onsite amenities!
 
Visit our blog to see the @trianglebizjrnl coverage and read the full feature in the TBJ to learn more about Arden at Wendell Falls.
Staying in Raleigh this Labor Day weekend? Stop by Staying in Raleigh this Labor Day weekend? Stop by client @vitaviteraleigh for good snacks and great wine!🍷 Both locations are open normal hours Friday-Sunday and closed on Monday.
You never know who might be hanging out at The Cla You never know who might be hanging out at The Clairemont House. Thanks to @yellowdogcreative for helping save this buddy. Notice that we speak lizard. Or skink. Or gecko or whatever he is. Or maybe it’s the extra caffeine before our client presentation.
Yep, our town is pretty cool. #raleigh Yep, our town is pretty cool. #raleigh
Who wants to have a Friday afternoon porch meeting Who wants to have a Friday afternoon porch meeting?
Congrats to our new neighbor on Bloodworth Street Congrats to our new neighbor on Bloodworth Street South @raleighwineshop ! @blah2voila was there today representing Clairemont at the grand opening festivities and enjoying the @grandchamphospitality sandwich pop up. Yum! 🍷🥪
It’s National Volunteer Month, and volunteers ar It’s National Volunteer Month, and volunteers are needed more than ever! Many organizations with scarce resources rely on volunteers and would not exist without them. Visit our recent blog post to read about the organizations Clairemont has supported and how you can make a difference in your community!
Authenticity is trending, and research shows that Authenticity is trending, and research shows that consumers are 2.4 times more likely to view user-generated content as authentic. Read our recent blog post to learn about UGC, how it can benefit your brand and how to use it in your marketing strategy.
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We are so excited to share that Clairemont earned We are so excited to share that Clairemont earned eight awards, five gold🥇and three silver🥈, at this year's Sir Walter Raleigh Awards hosted by the Raleigh Public Relations Society!🎉 We are beyond grateful to work with so many amazing partners, clients and industry friends!
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