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Category: Public Relations

Spearheading Internal Comms

Spearheading Internal Comms

April 5, 2021January 31, 2023 Cherith AndesBlog, Case Studies, Public Relationsequity grant PR, event PR, global town hall, internal communications, merger and acquisition

When we say “public relations,” people often think of tactics like media pitching (hello, big news stories!), social media content, community partnerships and creative events. And yes, those are all things that Clairemont Communications does!

AND our expertise extends quite a bit further into other areas of communications, including internal communications, which is also one of our specialties.

Internal Communications? How Can That Help Me?

Internal communications means just that – that Clairemont serves as an extension of a company’s internal communications team. We have a track record of quickly getting up to speed on our clients’ projects, spearheading initiatives and helping to move the needle immediately.

For example, Ingersoll Rand, a global industrial manufacturer, turned to Clairemont to oversee several critical internal communications initiatives. When the Ingersoll Rand Industrials segment merged with Gardner Denver, Inc. to form the new Ingersoll Rand (IR), Clairemont helped to design a successful communications program to unite 16,000 employees across 70 countries for a seamless Day 1 integration. We helped craft sustainability reports, launch awards programs and roll out a $150 million equity grant with a bell-ringing event at the New York Stock Exchange — all in lock-step with the Ingersoll Rand communications team.

Ingersoll Rand celebrating its $150 equity grant by virtually ringing the opening bell at the New York Stock Exchange.

What Internal Communications Might Include

While working with Ingersoll Rand, here are just a few of the initiatives Clairemont helped to execute:

  • Global M&A communications strategy
  • Internal communications plan for 16,000 employees
    across 70 countries
  • Communications strategy for $150 million equity grant and bell ringing ceremony with the New York Stock Exchange
  • Executive leadership training/communications
  • Global celebrations and town halls
  • Proactive media relations in major markets
  • Award recognition program
  • Sustainability report research, writing and production
  • Content strategy for blog, website, intranet, social media
  • Video planning, direction and production
  • E-Trainings for employee programs

… and much more.

The question is — where do you need support to move the needle?

Let’s Chat!

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The Future of Fashion: NYFW Goes Virtual

The Future of Fashion: NYFW Goes Virtual

February 9, 2021January 31, 2023 Clairemont InternBlog, Fashion, Public Relationsevent marketing, event PR, fashion, fashion pr, Fashion Week, virtual events

New York Fashion Week (NYFW), held in February and September of each year, is a chance for designers to showcase their latest fall and spring collections to buyers, the press and the general public. With the world still navigating public safety during COVID-19, New York Fashion Week is staying virtual this year for its fall 2021 lineup.

This season, designers will showcase their collections in digital formats such as livestreams, look books and video presentations in lieu of traditional in-person exhibitions. The event launched on Valentine’s Day with Jason Wu’s livestreamed runway show, followed by virtual presentations and videos from Markarian. Markarian has come into the public eye after receiving the honor of dressing Dr. Jill Biden for the 2021 Presidential inauguration ceremony.

First Lady Dr. Jill Biden chose to work with Alexandra O’Neill of New York-based label Markarian on a custom dress and coat in ocean blue with peacock-hued details and embellished with Swarovski pearls and crystals https://t.co/hCQDwTDRYt pic.twitter.com/WJrmBUxVh3

— The Hollywood Reporter (@THR) January 20, 2021
Tweet from Hollywood Reporter Twitter account.

While holding a largely virtual event is no doubt challenging, it has led to some very creative PR initiatives. This season explored the future of fashion and how the industry is continuing to adapt during COVID-19 — all the while maintaining a healthy dose of inspiration and hope.

Vogue Magazine relies heavily on the fashion industry and its fans to stay in business. To create buzz for this year’s festivities, the outlet challenged its social media followers to recreate their favorite couture and share it online.

Here are all of our favorite DIY entries in our #VogueCouchCouture challenge. https://t.co/pVX2lTN0MA

— Vogue Magazine (@voguemagazine) February 2, 2021

International modeling agency, IMG Models, was also announced as the official editorial partner of #TikTokFashionMonth. TikTok featured live and pre-recorded content across IMG’s TikTok channels throughout the fall 2020 shows, and the TikTok community will continue to have access to IMG’s content for the spring 2021 shows taking place this month.

2021 Spring NYFW will extend beyond its typical 7-9 days to a month-long event. With many designers showing in late February and even a few waiting to reveal collections until April, this year’s “tailored” event is sure to bring joy to many as it rolls on throughout the spring season.

NYFW typically includes two types of shows: industry and open-to-the-public shows. Even in #BeforeTimes, it was typically difficult to snag an in-person seat; however, this year you can get a front-row view if you choose to join. Visit the official schedule to see what’s open to the public.

Curious about ways to amp up a virtual event to spark interest and engagement? Check out our blog on Effective Socially Distanced Events!

By Clairemont intern Maia Guterbock, a senior at UNC-Chapel Hill.

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Staying on Top in 2021: PR Trends

Staying on Top in 2021: PR Trends

February 1, 2021January 31, 2023 Clairemont InternBlog, Public Relations, Raleigh PR Agency2021, artificial intelligence, diversity and inclusion, LinkedIn, Media, online, PR, trends

This time last year, no one anticipated the economic and social disruption that would be caused by the COVID-19 pandemic. Nor could we have predicted the months of social and professional acclimating that lay ahead — wearing masks in public, distancing from loved ones and friends, and working from home.

As we approach the one-year “anniversary” of when our lives turned upside down, it remains difficult to imagine what this year will hold. Luckily, public relations is all about identifying creative and strategic ways to come out on top — even in the toughest of situations. While we don’t have a crystal ball (otherwise we’d be able to tell you when this whole thing would be over … ), we are keeping a close eye on the following PR trends that we think will emerge in 2021.

Artificial intelligence (AI) will take a front seat.

The new relationship between humans and intelligent machines is enabling PR professionals to create data-driven campaigns, automate repetition-based tasks, analyze online conversations, predict a crisis and even produce personalized content. AI offers brands an unprecedented ability to increase revenue and reduce costs through more intelligent automation and machine-powered predictions. That’s why McKinsey predicts AI will create up to $2.6 trillion in business value in marketing and sales alone.

New communication channels are here to stay (and will continue to grow!).

The heightened use of software like Microsoft Teams, Zoom and Slack is a rising tide that can’t be turned. From broadcast news to press conferences, the pandemic has forced all organizations to consider other ways to connect with stakeholders. What was once unconventional is now less expensive, less taxing and helps brands connect with an audience like never before. In 2021, PR and marketing collateral with virtual and digital elements will have even more reach and engagement.

2021 will be a new era for accountability.

For all the talk around issues like diversity, equity and inclusion (DEI) in 2020, this year will be a time for action to speak louder than words. For example, Forbes offers a list of six DEI resolutions that companies should focus on in order to thrive in 2021 and beyond. There’s no “one size fits all” strategy, but there are innumerable DEI lessons that 2020 showed us and that companies must commit to in order to be sustainable. This year, try making a commitment to donate a percentage of revenue to organizations that support the inclusion of underrepresented groups or to diversify the workplace. Actions will speak louder than words!

Earned, paid, social and owned media will continue to integrate.

Gone are the days where we had three teams in their own silos: advertising, public relations and marketing. The pandemic fully reinforced the intersection of these disciplines and today is about integrating paid, earned, shared and owned media because it is true what they say … three heads are better than one. When the PESO Model is working at its best, it can help you establish authority. This is your industry golden ticket. 

LinkedIn will take center stage.

2020 became one of the most fruitful years for LinkedIn. The platform rolled out LinkedIn Live, Events, Polls and Stories. This year will become the year when marketers get a hold of all these different tools and explore LinkedIn opportunities in a new way. To implement these features into your PR strategy, focus on encouraging conversation with your followers. Create polls that your audience will want to vote on, ask irresistible open-ended questions in updates, share candid photos from your workday in stories, or post about celebrating career milestones.

We’re excited to see how the industry will evolve this year, and we hope you are too. Let us know your 2021 prediction in the comments!

Curious about what was in vogue last year? Check out our blog reflecting on the biggest trends of 2020.

By Clairemont intern Maia Guterbock, a senior at UNC-Chapel Hill.

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Furniture PR: GBS Rebrands as ProtectAll

Furniture PR: GBS Rebrands as ProtectAll

January 25, 2021January 31, 2023 Cherith AndesBlog, Furniture PR, Public Relationsfurniture industry, Furniture Marketing, Furniture PR, home goods PR

We’re excited to partner with client GBS Enterprises as it embarks on a new company development. A 30+-year leader in the furniture protection services and healthy sleep bed product industry, GBS is rebranding to ProtectAll under the helm of new leadership as it expands its services.

We have to admit; we love the furniture industry and the many marketing campaigns we’ve been privileged to lead. Congratulations to GBS!

GBS Enterprises Rebrands as ProtectAll under New Leadership
– Long-standing Industry Executive Unveils New Vision, Welcomes New Execs and Chooses New Headquarters –

DALLAS, T.X. – January 14, 2021 – GBS Enterprises, a global provider furniture protection services and healthy sleep bed products, relaunched its 30+-year company under the name ProtectAll. Kevin Rupkey took the helm as the company’s CEO, joined by new industry leadership, as the headquarters have relocated from Deerfield Beach, Florida to Dallas, Texas.

“The new banner of ProtectAll ushers in an exciting era of growth, as we expand our product lines to include robust offerings beyond warranty and sleep products,” said Rupkey, ProtectAll, CEO. “The team’s rich expertise coupled with this expanded vision positions us to provide the highest quality, most innovative, customer-centric services and products in the industry.”

Rupkey, an insurance and warranty industry veteran, took the helm of ProtectAll as chief executive officer in August of 2020. Rupkey’s tenure entails c-level positions at cornerstone companies such as GE, Warrantech, Assurant Consumer Services, Home Buyers Resale Warranty Co., Bankers Warranty Group and Zale Life Insurance Co.

“ProtectAll is making significant investments in the company’s growth through personnel development, refreshed processes and new business lines,” Jeff McWey, former CEO and current executive chairman, ProtectAll. “Kevin is a great choice; his commitment to world-class customer service, and his fresh vision positions us to expand our footprint in the industry to better serve customers and partners across the globe.”

New executives also joined Rupkey at ProtectAll, bringing approximately 65 years of collective industry experience:

  • Bryan Myers, senior vice president of operations: Myers joined ProtectAll from Peloton Interactive, where he expanded extended warranty annual revenue from $13 million to $50 million, redesigned the programs and launched extended warranty programs in Canada, the United Kingdom and Germany.
  • Michele Gloeckler, vice president of sales: With approximately 20 years of warranty industry experience, Gloeckler touts a track record for obtaining and closing new business opportunities with Top 100 appliance and electronics retailers.

GBS Enterprises (aka: Genie B’s Specialties) was founded in 1988 as a specialty sheet producer to the trucking industry. GBS was one of the first companies to enter the mattress protection market, and in 2009, the company launched the ProtectAll brand — now one of the largest furniture warranty providers in the United States servicing Top 200 furniture retailers. In 2011, Jeff McWey took the lead as president and CEO, developed an expanded scope of products and services, and placed GBS on the international stage. In 2015, McWey launched Healthy Sleep to provide industry-leading healthy sleep products; the line remains a sister brand to ProtectAll today. McWey has taken the position of executive chairman at ProtectAll to support Rupkey in ProtectAll’s future growth.

ABOUT PROTECTALL

ProtectAll, a leading global provider of furniture protection services, provides the highest quality, most innovative, customer-centric services and products in the industry. Its core warranty services offer protection programs for indoor furniture, outdoor furniture, adjustable beds and area rugs. Sister brand Healthy Sleep offers premium mattress top-of-bed products, such as mattress and pillow protectors, mattress and pillow encasements, pillows, sheets and blankets. The company operates multiple facilities around the country, including its headquarters in Dallas, Texas, a distribution/call center in Reno, Nevada, and a large distribution center in Savannah, Georgia. For more information, please contact Claudia Ojeda at cojeda@gbsent.com, or visit www.myprotectall.com.

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4 Tips for News Coverage

4 Tips for News Coverage

January 11, 2021January 31, 2023 Cherith AndesBlog, Public Relations, Raleigh PR AgencyMedia Pitching, media relations, media stories, news coverage, news pitching, reporter relationshiops

Leads. Newsworthy stories. Relationships with reporters.

Clairemont is known for its successful media relations campaigns that secure effective, targeted coverage for our clients. We’re sharing a few resources from our mastery on what gets attention and how to make the news.

(And once you’re ready to get your news covered, we’re here for a consult!)

4 Pertinent Pitching and Publication Tips

Oh, do we have good news for you! Here are four fundamental resources to help you perfect your performance in all things press-related.

Pitch Perfect

On-point pitching is a skill that takes practice and persistence to master. Check out these basics to perfect the pitching process. 

6 Ways To Ruin Your News

Position you and your agency for success by avoiding these six simple missteps. 

On the Record: Relevant Releases

Relationships with reporters and meaningful pitches are necessary to create releases that stay out of the trash bin. Develop vital pitches that impress publications. 

Before You Begin …

Critical thinking and thoughtful planning are a huge part of working with the media. Consider these questions before you begin writing your next release. 

Want to see these strategies in action? 

Drop us a line!

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Have you heard about Meta’s newest social media Have you heard about Meta’s newest social media platform? It’s called Threads, and it’s being referred to as “the new Twitter.” Read everything you need to know about Threads in our latest blog post - link in bio!
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We are proud to represent Raleigh as a member of P We are proud to represent Raleigh as a member of Public Relations Consultants Group, allowing us to offer clients expertise and support across the country! Clairemont founder, Dana Phelps aka @blah2voila, recently attended the PRCG conference in Oklahoma City.
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As communications professionals, we wear a variety As communications professionals, we wear a variety of hats to meet our clients’ needs.
 
We’re writers, social media managers, photographers, marketers, editors, content creators- the list goes on and on.
 
Check out our recent blog post to learn what @olivia.noles , account coordinator here at Clairemont, does on a weekly and monthly basis.
#communicationsagency #communicationsmajor #pragencylife #pragency #raleighpr
This Friday, Clairemont’s Dana Phelps, @blah2voi This Friday, Clairemont’s Dana Phelps, @blah2voila , will be speaking at the 2022 @nc_prsa Strategic Communication & MarCom Conference! Phelps is a repeat presenter at this annual conference, and this year she is leading a session called Growing from Communication Technician to Strategic Counselor during which she will share three of her coined concepts: knowcasting, morecasting and collabolighthing. Visit our blog for the link to register for the conference!
@clairemontcommunications and @yellowdogcreative g @clairemontcommunications and @yellowdogcreative go together like the bacon and eggs! And speaking of bacon and eggs, have you been to @therainbowluncheonette yet? YUM!
Later this year, Clairemont client @wendellfallsnc Later this year, Clairemont client @wendellfallsnc, a master-planned community just 15 miles from downtown Raleigh, will welcome @parksideraleigh, a Raleigh-favorite restaurant known for its fresh, made-from-scratch dishes, to the community!
 
Visit our blog to see the @trianglebizjrnl coverage and read the full feature in the TBJ to learn more about Parkside.
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For example, a statewide resource for small businesses recently hired Clairemont to devise an executive visibility campaign to help position the organization and its director as the leading small business resource in North Carolina.
 
Head to our blog to read what exactly an executive visibility campaign entails and to learn more about our services!
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Our client @wendellfallsnc, one of the largest mas Our client @wendellfallsnc, one of the largest master-planned communities in the Triangle, closed on its first age-eligible rental community plan, Arden at Wendell Falls, that will offer 140 open-concept units and exclusive onsite amenities!
 
Visit our blog to see the @trianglebizjrnl coverage and read the full feature in the TBJ to learn more about Arden at Wendell Falls.
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It’s National Volunteer Month, and volunteers ar It’s National Volunteer Month, and volunteers are needed more than ever! Many organizations with scarce resources rely on volunteers and would not exist without them. Visit our recent blog post to read about the organizations Clairemont has supported and how you can make a difference in your community!
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We are so excited to share that Clairemont earned We are so excited to share that Clairemont earned eight awards, five gold🥇and three silver🥈, at this year's Sir Walter Raleigh Awards hosted by the Raleigh Public Relations Society!🎉 We are beyond grateful to work with so many amazing partners, clients and industry friends!
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