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Category: Blog

What Does a PR Agency Do? Pepper Festival

What Does a PR Agency Do? Pepper Festival

January 31, 2017January 31, 2023 Sarah HattmanAwards, Blog, Case StudiesBriar Chapel, Creative PR, event planning, NC Agriculture, New Home Community, Pepper Festival, PR Agency, Raleigh PR

More exposure and higher attendance were the desires of the Briar Chapel marketing team as it planned its 8th Annual Pepper Festival to support North Carolina agriculture. Briar Chapel is the largest master-planned green community in North Carolina and part of Newland Communities, the country’s most prominent privately held residential real estate developer. It turned to Clairemont Communications to achieve these goals and draw potential homebuyers on-site.

The Strategy

Clairemont faced the challenge of engaging busy media with an overall dwindling interest in annual festivals and one located nearly an hour’s drive from the community. We established an event strategy with target audiences of local media and influencers and area residents with interests in new homes, local foods and sustainable agriculture to drive attendance for the Pepper Festival.

Execution

Our creativity spiced up the festival, securing record coverage and top attendance for this one-day, local event.

  • The People Behind the Pepper: Hosted on-site at Briar Chapel, the Pepper Festival features local culture, food, music and art, while inviting the community to support North Carolina agriculture. For the festival’s eighth year, Clairemont told the story of the people behind the pepper. We dubbed the festival founder as “The Pepper Queen” and touted the fact that her vision now funded more than 200 local farmers due in part to the festival’s success. Farm tours gave reporters the chance to experience the farmers’ stories, interview Briar Chapel partners and highlight the appeal of the festival.
  • Hot Media: We invited key members of the media who personally enjoy spicy dished and craft brews to serve as food and beer judges, and secured attendance from seven prestigious reporters from print, radio, blog and TV outlets that directly correlated to resulting media coverage. Clairemont also sent journalists pepper-themed materials, including news releases, fact sheets, media alerts and pitches that incorporated highly themed verbiage.
  • Event Logistics: Clairemont provided on-site support for the Pepper Festival and served as concierges for the media and judges. We crafted judging criteria, provided media kits, escorted media members through a festival tour and oversaw the judging, the emcee of the event and the awards presentation.

Results

After turning up the heat on the 8th Annual Pepper Festival, Clairemont exceeded each of its objectives and produced the following results:

  1. Clairemont secured a total of 13 blog posts and nine news stories, which included two stories in the area’s largest newspaper, the News & Observer, and a full blog with Triangle Explorer. For the first time in Pepper Festival history, we secured television coverage – both pre-event stories and on-site interviews – and a feature article in a long-lead magazine.
  2. We bolstered Briar Chapel’s online visibility by securing third-party social media mentions from bloggers and reporters on social media to approximately 200,000 combined followers on Twitter alone.
  3. Clairemont boosted ticket sales more than seven percent.

Clairemont’s strategic plan and creative tactics revitalized the Pepper Festival, garnering record attendance of 1,500 people. Additionally, Briar Chapel’s marketing manager declared the event was the tipping point for many homebuyers already considering a home purchase at Briar Chapel and the impetus for increased on-site and online visits by those just beginning a new home search. Moreover, Clairemont broke through the barriers with media and influencers – distance and lack of interest – to generate event excitement and news coverage that will continue to benefit North Carolina agriculture and drive consideration for Briar Chapel as a new home community long after the 8th Annual Pepper Festival.

The work Clairemont Communications conducted in partnership with Briar Chapel earned an Honorable Mention in Total Campaign from the Raleigh Public Relations Society and an Honorable Mention for Events & Observances from the North Carolina Public Relations Society of America. We are proud that this campaign represents two of the 137 awards we’ve received since starting Clairemont in 2010. To read more about the work we do with clients, please visit the case study section of our blog.

Image courtesy of Briar Chapel. 

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PR People: Darcy Bowers

PR People: Darcy Bowers

January 25, 2017January 31, 2023 Sarah HattmanBlog, PR People, Public RelationsCommunications, PR, PR ethics, Public Relations, Raleigh PR Agency

There’s no doubt about it. The world of public relations is full of creative, talented people and Clairemont is excited to highlight the skilled professionals who do amazing work in the Triangle area in a new “PR People” blog series.

We’re kicking off the series with someone who is very involved in the local PR scene – Darcy Bowers. At the beginning of the year, Darcy began her role as president of the North Carolina chapter of Public Relations Society of America (NCPRSA). We recently had the chance to catch up with her to learn more about her life in PR.

Darcy Bowers:

Job Title and Function: Sr. Communications and PR Manager for Transitions LifeCare. Jill of all trades with editing, branding, media relations, social media, website content, team management (not a PR team, but various interdisciplinary teams around our organization) responsibilities.

Most Rewarding thing about working in PR today: Variety – who can be bored?!

Craziest/most challenging thing you’ve done in PR: I was an “actress” in a mortgage video. At the time, I was single and not a homeowner. I played the role of a wife who, with her “husband,” was being sold mortgage insurance for their new home. Talk about reaching!

Advice for new PR pros: Remember the importance of ethics. Find someone to emulate, even if it’s not a PR professional. I have several role models from my early career days I think about to this day when I’m in a quandary about next steps. I’m thankful for their guidance and their willingness to shepherd me along.

Are you interested in being featured in “PR People?” Send us a message on Facebook to share your story!

Sarah Hattman, APR is president-elect for the North Carolina chapter of Public Relations Society of America and has been working in PR since she left television news. She grew up in North Carolina and was excited to move back to her home state in 2012 and then join Clairemont Communications, a Raleigh PR agency. 

 

 

 

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Customer Service+Good Copy=Rockstar

Customer Service+Good Copy=Rockstar

January 23, 2017January 31, 2023 Dana PhelpsBlog, Copy Cat, Marketing

I love Medlin-Davis Cleaners. When I moved to Cameron Village last year, I gave the location there a try because it was convenient. When I emailed with some feedback on my first experience, I got a phone call from the owner. He was incredibly courteous and extremely helpful when he explained to me that there is more than one way to have my work dresses and suits cleaned. It was superb customer service at it’s finest. I’ve been a loyal customer ever since.

Extra kudos to Medlin-Davis for creative email blasts such as this one. “We Tailor Swift(ly)” caught my attention while hopefully avoiding any risk of being contacted by Taylor Swift’s legal team that allegedly stays at the ready. The copy that followed read, “We’re not imposters; we just know that when you need a garment altered, you need it done quickly. We can’t sing or play guitar, but we’ve got the fastest alterations service around.”

In addition to Medlin-Davis giving good clothes cleaning, they give good copy! Need some inspiration for your own copy writing? Check out our other Copy Cat posts.

Image from Medlin-Davis e-blast.

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Photo of The Week: Client Collaboration

Photo of The Week: Client Collaboration

January 20, 2017January 31, 2023 Dana PhelpsBlog, Photo of the Week, Restaurant PR + Hospitality PRChef Teddy Diggs, chefs, James Beard, Restaurant PR, videri, videri chocolate, Videri Chocolate Factory

We love this shot of two Clairemont clients, Chef Teddy Diggs of Il Palio and Sam Ratto of Videri Chocolate Factory, taken recently at Videri’s fifth anniversary party. Chef Teddy is one of the many well-known chefs who uses Videri Chocolate to create signature desserts.

Both gentlemen will be participating in Charleston Wine+Food in March, and Chef Teddy Diggs will be cooking at the James Beard House in New York next month. But why wait for these events to experience their talents if you can drop in and see them sooner! Check out Il Palio’s hours and location here, and details for Videri here.

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Clairemont’s 7th Anniversary

Clairemont’s 7th Anniversary

January 19, 2017January 31, 2023 Dana PhelpsBlog, Raleigh PR Agency, Starting a businessbusiness owner, business tips, Public Relations, Raleigh PR Agency, Starting a business

This month the Clairemont team is celebrating seven years in business. In honor of this milestone, we’re doing a Throwback Thursday to our first anniversary and re-sharing a guest column that appeared in the Triangle Business Journal: What I Learned My First Year as a Business Owner.

Are you a business owner who has tips for an organization of any age? Are you considering starting your own business and have questions? Please post your comments and questions to the Clairemont Facebook page.

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clairemontcommunications

Have you heard about Meta’s newest social media pl Have you heard about Meta’s newest social media platform? It’s called Threads, and it’s being referred to as “the new Twitter.” Read everything you need to know about Threads in our latest blog post - link in bio!
SNEAK PEEK! @dellthepig landed at @wendellfallsnc SNEAK PEEK! @dellthepig landed at @wendellfallsnc (client) today, and rumor has it that @blah2voila has already been hamming it up with Dell! We know you want a selfie with Dell to post on Pigstagram, too!
We are proud to represent Raleigh as a member of P We are proud to represent Raleigh as a member of Public Relations Consultants Group, allowing us to offer clients expertise and support across the country! Clairemont founder, Dana Phelps aka @blah2voila, recently attended the PRCG conference in Oklahoma City.
2022 has been a fantastic year for Clairemont Comm 2022 has been a fantastic year for Clairemont Communications! Visit our blog for the full 2022 year in review!
As communications professionals, we wear a variety As communications professionals, we wear a variety of hats to meet our clients’ needs.
 
We’re writers, social media managers, photographers, marketers, editors, content creators- the list goes on and on.
 
Check out our recent blog post to learn what @olivia.noles , account coordinator here at Clairemont, does on a weekly and monthly basis.
#communicationsagency #communicationsmajor #pragencylife #pragency #raleighpr
This Friday, Clairemont’s Dana Phelps, @blah2voila This Friday, Clairemont’s Dana Phelps, @blah2voila , will be speaking at the 2022 @nc_prsa Strategic Communication & MarCom Conference! Phelps is a repeat presenter at this annual conference, and this year she is leading a session called Growing from Communication Technician to Strategic Counselor during which she will share three of her coined concepts: knowcasting, morecasting and collabolighthing. Visit our blog for the link to register for the conference!
@clairemontcommunications and @yellowdogcreative g @clairemontcommunications and @yellowdogcreative go together like the bacon and eggs! And speaking of bacon and eggs, have you been to @therainbowluncheonette yet? YUM!
Later this year, Clairemont client @wendellfallsnc Later this year, Clairemont client @wendellfallsnc, a master-planned community just 15 miles from downtown Raleigh, will welcome @parksideraleigh, a Raleigh-favorite restaurant known for its fresh, made-from-scratch dishes, to the community!
 
Visit our blog to see the @trianglebizjrnl coverage and read the full feature in the TBJ to learn more about Parkside.
“What exactly does a PR Agency do?” Because we get “What exactly does a PR Agency do?” Because we get this question often, we have a series on our blog where we dive into our recent projects to give you a look at what a PR Agency really does.
 
For example, a statewide resource for small businesses recently hired Clairemont to devise an executive visibility campaign to help position the organization and its director as the leading small business resource in North Carolina.
 
Head to our blog to read what exactly an executive visibility campaign entails and to learn more about our services!
So you say it’s National Coffee Day? We say let us So you say it’s National Coffee Day? We say let us tell you about our new favorite @drink321coffee ! If you are in Raleigh, go see Paul, the other Paul, Emma  or whichever smiling faces are working today. We LOVE this place and the coffee! ❤️❤️❤️
Our client @wendellfallsnc, one of the largest mas Our client @wendellfallsnc, one of the largest master-planned communities in the Triangle, closed on its first age-eligible rental community plan, Arden at Wendell Falls, that will offer 140 open-concept units and exclusive onsite amenities!
 
Visit our blog to see the @trianglebizjrnl coverage and read the full feature in the TBJ to learn more about Arden at Wendell Falls.
Staying in Raleigh this Labor Day weekend? Stop by Staying in Raleigh this Labor Day weekend? Stop by client @vitaviteraleigh for good snacks and great wine!🍷 Both locations are open normal hours Friday-Sunday and closed on Monday.
You never know who might be hanging out at The Cla You never know who might be hanging out at The Clairemont House. Thanks to @yellowdogcreative for helping save this buddy. Notice that we speak lizard. Or skink. Or gecko or whatever he is. Or maybe it’s the extra caffeine before our client presentation.
Yep, our town is pretty cool. #raleigh Yep, our town is pretty cool. #raleigh
Who wants to have a Friday afternoon porch meeting Who wants to have a Friday afternoon porch meeting?
Congrats to our new neighbor on Bloodworth Street Congrats to our new neighbor on Bloodworth Street South @raleighwineshop ! @blah2voila was there today representing Clairemont at the grand opening festivities and enjoying the @grandchamphospitality sandwich pop up. Yum! 🍷🥪
It’s National Volunteer Month, and volunteers are It’s National Volunteer Month, and volunteers are needed more than ever! Many organizations with scarce resources rely on volunteers and would not exist without them. Visit our recent blog post to read about the organizations Clairemont has supported and how you can make a difference in your community!
Authenticity is trending, and research shows that Authenticity is trending, and research shows that consumers are 2.4 times more likely to view user-generated content as authentic. Read our recent blog post to learn about UGC, how it can benefit your brand and how to use it in your marketing strategy.
From social values to behavior patterns, COVID-19 From social values to behavior patterns, COVID-19 has left an impact on every sector of life, including marketing. Read our blog on marketing in a post-COVID world to learn how things have changed and how that should impact your business strategy.
We are so excited to share that Clairemont earned We are so excited to share that Clairemont earned eight awards, five gold🥇and three silver🥈, at this year's Sir Walter Raleigh Awards hosted by the Raleigh Public Relations Society!🎉 We are beyond grateful to work with so many amazing partners, clients and industry friends!
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