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Tag: Instagram

Making the Most of Your Hashtags

Making the Most of Your Hashtags

July 5, 2018January 31, 2023 Clairemont InternBlog, Marketing, Social Media + Influencer EngagementFacebook, hashtag strategy, hashtags, Instagram, Marketing, PR Agency, Social Media, social media advice, Twitter

Hashtag. It’s one of those words you keep hearing and the more you hear it, the weirder it sounds. In social media, you’re constantly reminded to “hashtag this” or “hashtag that.” But which hashtags should you really be using … and why?

Remember that a hashtag is merely an identifier that pools certain posts together and keeps relevant data connected. It is a way for communities to share, a way to gauge opinions on topics and most importantly, a way for users to sift through the millions of terabytes of content floating around on the internet.

If you’re looking to beef up your hashtag game, you have to first ask, “For which platform am I creating content?” There is a monumental difference in strategy and results among Twitter, Instagram and Facebook. Let’s break down each one.

Twitter

Twitter is where hashtags started, and the platform still emulates the tried-and-true spirit of their original purpose. Hashtags siphon your post into an online conversation. These tagged posts are “connected” to a thread of posts with the same hashtag, linking all the posts together. They work wonders for discovering developing trends and tracking relevant news or your favorite topics.

© [Artistan] / Adobe Stock
Twitter’s timeline algorithm, much like Instagram and Facebook, organizes your feed based on what it thinks will be relevant to your interests. One of the easiest ways to utilize hashtags is to find a popular tag and make your brand a part of that conversation. By engaging with a popular tag, your post will attract much more eye traffic. Connecting with trends is a great way to keep your brand in the loop.

Due to the 280-character limit, using several hashtags in a post doesn’t work well, so the most effective route is to use only two. Believe it, or not, there is an aesthetic appeal to social media content and writing a well-composed, organized and “clean” post could make all the difference.

Instagram

While people log on to Instagram to see carefully framed and beautifully filtered pictures, it is often the hashtags on the caption of a post that generates likes and helps it reach star status.

Tags on this platform serve as buckets for posts. Once a certain tag is put on a post, Instagram will group that post with all the other posts with that tag, creating an enormous gallery. Users can search any hashtag with Instagram’s Discover tab and see all the buzz on that topic.

This has shaped a community feel on the platform, letting foodies and travel enthusiasts alike share their posts with specific niche communities. Any brand has the chance to reach out to an exact market and share content with people that are interested in a certain topic.

Over time, certain hashtags have developed into industry standards, generating millions of posts. If you are a travel enthusiast, it may seem like a good idea to throw “#adventure” on your post, but at the time I wrote this article, that hashtag had almost 64 million posts. Remember that if you decide to use the more popular hashtags, your post could be lost a lot quicker due to the amount of activity!

However, Instagram allows you to insert 30 hashtags in one post, so use as many as you like! Just as a friendly reminder, it’s a good idea to make your hashtags appear lower in your caption so your post does not look cluttered. This can be accomplished by burying them beneath your text with dots, line breaks or whatever symbols you prefer. People will only be able to see the hashtags if they click on your post to see the full caption. On the other hand, tags can also be put into the comment section after a post has been made.

Facebook

Many people aren’t sure if Facebook is the place for hashtags. The original social network has traditionally been a platform for people to connect with close friends or specific users, unlike Twitter which encourages conversation among non-connected users.

Many businesses on Facebook use hashtags and promote campaigns the same way they would on any other platform. However, according to a study done by BuzzSumo in which more than a billion posts from more than 30 million brand pages were analyzed, posts without hashtags garnered more reach than posts with hashtags.

© [momius] / Adobe Stock
The sheer volume of that study makes it hard to argue that one should be using tags, but if your team has created a killer campaign and has found a great way to market it with an inventive hashtag, do it! It is still a good idea to keep the number of tags low to make it more appealing to the eye. We recommend approximately two.

The most important facet of the hashtag process is research! Research your industry leaders, influencers and audience to gauge tags people are using and which ones are resonating with those communities. In order to come up with meaningful hashtags that stick out, you need to know who you are trying to reach. You want to make sure your tag is refreshing and different from another brand’s hashtag!

Do your #research, be #inventive and don’t forget to have fun!

Now that you’re in the groove, check out some other tips on social media strategy!

Cover Photo Credit: © [Michail Petrov] / Adobe Stock

Written by intern Nathan J. McDaniel, a senior at Western Carolina University.

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Mastering Insta’s New Algorithm

Mastering Insta’s New Algorithm

April 24, 2018January 31, 2023 Cherith AndesBlog, Marketing, Social Media + Influencer EngagementInstagram, Instagram algorithm, instagram marketing, Raleigh PR Agency, Social Media, Social Media Agency, social media PR

In March of 2018, Instagram launched an announcement that uprooted the Instagram community.

Article from Huffington Post

For the last two years, Instagram has operated on an engagement-based algorithm, prioritizing posts that received the highest engagement. Instagram posited that this system allowed its users to enjoy content that mattered most to them. (Sound familiar? *cough* Facebook *cough*) However, Insta fans revolted, claiming that the algorithm violated the platform’s real-time dynamic and forced businesses into paid strategies.

The Change

After two years, Instagram took the hint. The revamped algorithm that launched in late March unveiled two major changes.

1. “New Posts” Button

In the past, Instagram utilized an auto-refresh function that interrupted the user’s experience by unexpectedly bumping him or her to the top of the feed. Now, with the New Post button, users have the option to refresh their feeds at will or simply continue scrolling through posts. Notably, this button is still being tested and slowly offered to users. While not earth-shattering, the adjustment eliminated a common thorn in the side of the Insta community.

2. Newer Posts at Top of Feed

Of more import, Instagram will now give priority to “newer posts.” While not a complete return to chronological feeds, the algorithm accounts for the post’s recency, ensuring that your feed isn’t clogged with stale posts from days past. Instead, users have access to current updates with an opportunity to engage in a more real-time dynamic.

What Does This Mean for Businesses?

Pay attention to when your audience is online and active. It matters again! For business accounts, this data is readily available within Instagram’s Insights function. (Incidentally, it also provides additional demographic data to inform target marketing.) By no means disregard the types of content that have garnered strong engagement in the past. Simply include timing into your equation to maximize efficacy.

Best Times to Post

As a bonus tip, research from Sprout Social pinpointed these as the best times to post on Instagram:

  • Wednesday: 3 p.m.
  • Thursday: 5 a.m., 11 a.m., 3 p.m. and 4 p.m.
  • Friday: 5 a.m.
  • “Safe times” to post are 9 a.m. – 6 p.m. on Tuesday – Friday, with Sunday securing the least engagement.

Keep an eye on analytics and a heart for genuine, meaningful content to continue growing your Instagram. And remember, treat it like a coffee-shop date: real, personal conversations held at a convenient time for the other party.

Looking for more tips? Learn how to take an Insta-worthy photo!

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Real Estate’s Top Three Social Tools

Real Estate’s Top Three Social Tools

April 19, 2018January 31, 2023 Clairemont InternBlog, Real Estate PR, Social Media + Influencer EngagementFacebook, Instagram, real estate PR, real estate trends, snapchat, Social Media

Learn how to harness the power of social media visual content on Snapchat, Instagram and Facebook to build your real estate brand.

Triangle Real Estate Trends

If real estate in the Triangle was a children’s fable, it would be a beanstalk shooting into the sky to meet the giants.

According to a 2018 report from Capital Compass, the Triangle experienced record growth in commercial real estate last year, leasing more than 1.4 million square feet. Class A space – the crème de la crème of properties – continues to be in highest demand, indicating that buyers will pay more for premier quality and central location. The Dillon – the 18-story mixed-use building that will join the downtown Raleigh skyline – has leased 43 percent of its residential units and nearly 77 percent of its retail space, leaving more room for real estate growth in the near future.

Photo of Hargett Place in Downtown Raleigh.

Residential real estate in the Triangle is also on fire. In Zillow’s 2018 list of hottest housing markets, Raleigh earned the No. 2 spot “based on its rising home values and rental prices, steady income growth, abundant job opportunities and low unemployment rate.” The Triangle remains in the running for Amazon’s HQ2, which would bring 50,000 jobs to residents and accelerate the area’s growth. As the Triangle establishes itself as a technological, health care and financial hub, homebuyers and business owners alike are flocking to the Triangle to set up shop.

Key Social Media Marketing Tools for Real Estate

In layman’s terms, the time to invest in real estate is upon us. As a real estate developer, builder, investor or agent, effective marketing strategies are more crucial than ever to ensure your properties are the ones getting filled. To stay on top of the trends, we have our eyes on these three social media tools that will shine the spotlight on your brand.

  1. Snapchat Geofilters: The real-time visual platform offers so much more than flower crown filters. With 158 million daily users who exchange 2.5 billion Snaps and check the app an average of 18 times a day, Snapchat boasts a freakishly high engagement rate. Snapchat’s on-demand geofilters encourage direct interaction with key publics and broaden your brand’s reach to other people’s networks. The unpolished, real-time content lends authenticity to your brand, which builds trust and familiarity with your key publics, leading to meaningful relationships.
  2. Instagram Stories: Unlike Snapchat, Instagram more easily builds and maintains a steady audience. Stories can expire after 24 hours or be archived as a “highlight” to live forever on your brand’s page. Use a story to document the course of an activity, like a new property tour or community event. Which stories should turn into highlights? Choose the story clips that get the most views and engagement, says Michael Stelzner, host of the Social Media Examiner podcast. You can even separate highlights into different branded categories, like “Blog,” “Homes” or “Events,” which makes it easier for followers to view what interests them. These snippets provide a peek into the daily life of your brand, putting faces and adding personality to your logo.
  3. Facebook Live: The social media giant’s streaming feature marries long-form video content with real-time presence. These videos provide deeper engagement with your followers, since you can respond to a viewer’s questions or comments while live. Facebook Live seems made for the real estate industry; what viewer doesn’t want to hop on an impromptu tour of the newest properties and communities without leaving his or her living room?

Although they have their differences, these three social media tools tap into the power of visual. Videos and photos with intentional, innovative content give viewers a personalized experience when finding their perfect home or office space.

Are you ready to get social? Tap us in to help build your brand with our strategic social media know-how.

Written by intern Elizabeth Comtois, a senior at UNC-Chapel Hill. 

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How Insta’s New API Affects You

How Insta’s New API Affects You

April 17, 2018January 31, 2023 Cherith AndesBlog, Marketing, Social Media + Influencer EngagementInstagram, instagram API, instagram marketing, public relations raleigh, social media marketing

Instagram has risen as a cornerstone of social media marketing since its inception in 2010. So the sudden and unexpected retirement of its current API in early April shook the marketing and app development industry.

Back up. What now?

“API” stands for “application program interface,” basically a language for third-party apps to interact with Instagram. Third-party apps leverage the API to complete functionalities like commenting, scheduling and gleaning analytics. Notably, Instagram had already slated its current API to retire in July. However, in the wake of the Cambridge Analytica breach, Facebook — Instagram’s parent company — deprecated the API unexpectedly in early April in order to block “malicious third parties” from using the API to scrape user data.

Image from Instagram.com.

Two Major Instagram Changes

1. Limits rate of data collection.

Instagram limited the amount of times a third-party app can “ping” Instagram for data about users. It was reduced from 5,000 calls (or pings) per hour to 200.

2. Limits public content.

Third-party apps can no longer access public media or read a user’s own profile on the user’s behalf. Previously, apps could “listen” and respond to posts notated by hashtags or location. Effective immediately, apps can no longer respond and soon will also be unable to collect media based on hashtags or location. In addition, identifying information, like a user’s full name, followers and those they follow will be blocked from third-party apps.

What Does This Mean?

Plain (or “plainer”) language, please.

Agorapulse co-founder Emeric Ernoult predicts that the individual user won’t experience much of a change. However, businesses that use third-party social apps, such as Later, Simply Measured or Agorapulse, should connect with their app developers to confirm if any capabilities or data functionalities have changed.

For example, the new API blocks audience-growth services, like follow/unfollow bots, and tools that analyze your followers and the followers of other accounts. As Matt Smith from Later points out, marketers and businesses won’t be able to see the rate at which they gain/lose followers or the timing of follower changes.

In addition, only business accounts on Instagram will be able to post or delete comments via a community management tool. And Instagram will limit search functions on apps, allowing accounts to search only via hashtag rather than by users or posts you have liked.

Arm yourself with updated knowledge on the functionalities of your third-party apps under the new API. You can then adjust your marketing strategy, reassign roles or collect data differently to continue to grow a vibrant, successful Instagram presence.

Beef up your social strategy with a few of our Instagram tips!

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How To Host An Instagram Giveaway

How To Host An Instagram Giveaway

March 12, 2018January 31, 2023 Clairemont InternBlog, Marketing, Social Media + Influencer EngagementInstagram, instagram marketing, instagram strategy, Instagram tips, Social Media

Insta giveaways can pack a punch, but if not carefully thought out, your business could run the risk of making an Instagram flop and losing time and resources. But have no fear. We’ve pulled together five steps to host the best Instagram giveaway yet:

Plan the Product

What can you offer that will be of value to your followers/customers? Is it an experience, a hallmark product you have in stock or a gift card to your location? Keep in mind, the larger dollar value behind the product, the more potential followership you can gain.

Plan the Timeline

Creating a timeline for your Instagram giveaway will prevent stress while the giveaway is live on your account. First, decide if you want to promote the giveaway on your Instagram account before the giveaway goes live. Then, choose your start date and time. Check your Insta business stats to choose a post time that garners the highest fan engagement. Consider posting a giveaway reminder, such as a promo on your Insta story or a second Insta feed post. A reminder serves to reach followers that might not have seen the giveaway when it was originally posted. Finally, choose the giveaway end date and when you’ll announce the winner(s). Most giveaways perform well when hosted over the course of a few days.

Plan the Announcement Photo

Spend time planning how you will display the product up for grabs. Include telltale words, like “giveaway,” somewhere in the actual photo, making a simple connection when your followers see the post at first glance. Promote the photo across other social media platforms,  encouraging followers from other social media sites to visit your Instagram page.

Plan the Caption

Instagram has specific guidelines for hosting giveaways. Make sure that your giveaway meets all of the requirements of Instagram. Requirements for entering the giveaway might include liking the photo, following your account, liking your last five photos, etc. Again, reference Insta’s rules, which prohibit encouraging people “to tag themselves in photos if they aren’t in the photo.” A finalized Instagram caption will typically follow this sequence: 1. Announcing your business is hosting a giveaway and what is being given. 2. Your requirements to enter the giveaway. 3. Instagram official terms (age requirement, location requirement, etc.).

Plan and Announce the Winner

It’s time to pick a winner! We suggest using sites like Rafflecopter or Random Name Picker to select a winner at random. Broadcasting this selection process via Instagram stories or Instagram Live will allow your followers to see that the giveaway winner was randomly selected and not specifically chosen. To announce the winner you can change the original caption of the giveaway photo and tag the winner to claim their prize, post a dedicated Instagram photo or broadcast the winner on an Instagram Live or story.

Time to get busy! While you’re planning, check out our post on how to take an Instagram-worthy photo to become a rockstar at taking photos for your feed.

Written by Clairemont intern, Kennedy Norton, a junior at North Carolina State University.

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