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Year: 2019

The Big Deal With Small Influencers

The Big Deal With Small Influencers

April 2, 2019January 31, 2023 Kelli FletcherBlog, Marketing, Social Media + Influencer Engagementbranding, influencer, Instagram, social media marketing

Long before 2018 was dubbed “The Year of the Influencer,” brands were tapping celebrities to peddle their products for a fine fee. Turns out, a recognizable face could persuade the masses to try a new item or even switch their loyalty to a new brand. But it’s no big secret that looks and style have always had selling power.

In today’s social-media-soaked world, Andy Warhol’s famous words – “In the future, everyone will be world-famous for 15 minutes” – have never rang more true, largely thanks to Instagram.

When Instagram launched in the fall of 2010 (only eight years ago!), the possibilities were limited. People who didn’t have an iPhone couldn’t access it, so its user network was low. But even as its numbers grew, Instagram’s content retained a real-ness. People were sharing snaps from their life that were authentic, in real time and even a bit – gasp – unplanned. Now, nearly nine years later, 1 billion people are using Instagram all over the world. And each day, or so it seems, the platform is churning out hundreds of influencers for you to discover. That’s a lot of curated content. In fact, no longer is there just one type of influencer. The group is divided into categories. You have your influencer (50,000+ followers), your micro influencer (10,000-50,000 followers) and now the nano influencer.

The nano influencer is the newest wave of ‘Gram groupies. They represent the “normal” everyday consumer who keeps a small group of 1,000 to 5,000 followers. The key to nano influencers is their authenticity. Because they keep their community selective, they tend to be more trusted by their followers. That trust and relatable-ness can compel consumers to buy. In a New York Times article that was published last year, it was suggested that it’s the “lack of fame” that makes nano influencers so approachable. When they recommend a product or brand on Instagram, it feels like a recommendation from a friend.

And big brands have taken notice. Kate Edwards, the COO of social marketing technology startup, Heartbeat, recently shared with Forbes that “brands are moving away from influencers and celebrities, and more towards recognizing the voices of everyday consumers.”

And that’s just it. These nano influencers have only slightly curated feeds. They don’t require drawn out contracts. And they don’t use middleman managers to communicate. But most of all, they look a lot like, well … you. Their lifestyle is reachable; their word is reputable. In short, they’re real.

While it might look that Instagram did to authenticity what the digital camera did to candid photos, we do seem to be searching for a return to realism. And that’s refreshing. So the next time you’re scouring the “search” tab for new people to follow, consider on-boarding some nano influencers into your feed. Their content is sure to be inspiring in a much-needed fresh and relatable way.

Want to explore an influencer program for your brand? Drop us a line!

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Who Says? Talking About Unmentionables

Who Says? Talking About Unmentionables

March 28, 2019January 31, 2023 Kelli FletcherBlog, Clairemont Client NewsLingerie, New York City, retail marketing, retail PR

Below is the latest announcement from our client, Journelle.

Journelle Forces the Conversation About Lingerie into the Limelight

 Spring Campaign Focuses on Squashing Stereotypes and Promoting Power

New York-based lingerie company Journelle is changing the way we talk about lingerie. In a world where lingerie choice seems to have two extremes, slim and sexy or boring and basic, Journelle is calling the bluff of those brands and asking Who says?

Who says support can’t be stunning? Who says basics can’t be beautiful? Who says one brand fits all? Who says power can’t be pretty?

Photo courtesy of Journelle

“It’s not just Victoria’s Secret, Third Love or bust,” said Sandra Rose, Vice President, Merchandising and Brand, Journelle. “Our Who Says campaign is about empowering women to be confident in their personal beauty, style and shape whatever it may be, because at Journelle the goal is to help each woman emphasize and uncover her own personal brand of beauty, and in turn her confidence.”

The launch of Who Says emphatically declares that there’s a beautiful in between, no matter your size or shape, and it can be found at Journelle. This spring, Journelle wants to show women that there aren’t just two trains of thought when it comes to shopping for lingerie. There’s a third option, the best option for variety.

Journelle, long-known for its personalized in-store fitting experience, offers up knowledge and advice for those looking for the perfect undergarments. By helping customers find a comfortable fit, Journelle’s staff often provides a confidence boost as well.

“We’re here to help customers celebrate their bodies and their femininity as they see fit,” Rose added. “With Who Says, we want to communicate that you don’t have to limit your options when it comes to lingerie. The biggest trick that’s being played on women today is the idea that your femininity detracts from your identity when in fact, we argue it’s this very femininity that makes you formidable.”

Journelle offers exceptional fitting experiences in its boutiques located in New York and Chicago. Designer brands as well as Journelle’s private label are also available online. For more info visit www.journelle.com and @shopjournelle.

ABOUT JOURNELLE

Journelle is a designer lingerie store based in New York City and a favorite online lingerie mecca for the modern woman. Our brand presents a tastefully curated selection of lingerie and accessories and provides customers with compassionate, expert service. It is our mission to help women feel wonderful from the inside out, starting at the underpinnings.

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iHeartMedia Airs a “Hot” Story

iHeartMedia Airs a “Hot” Story

March 28, 2019January 31, 2023 Cherith AndesBlog, Clairemont Client News, Public Relationsfirefighter public relations, NCAFC, nonprofit marketing, nonprofit PR, nonprofit public relations

The North Carolina Association of Fire Chiefs (NCAFC) — a Clairemont client — is heating up the radio waves with some sizzlin’ news.

And iHeartMedia “sparked” at the chance to share its story.

Wait. Back up. What’s with the NCAFC?

Clairemont Communications has the privilege of working with NCAFC and the International Association of Fire Chiefs (IAFC) on a critical recruitment campaign.

In North Carolina, nearly 70 percent of all firefighters are volunteers, a number that is plummeting by 12 percent annually. If this decrease continues, within a few short years, no firefighters will be available to answer the 911 calls from our community.

The NCAFC’s intensive two-year campaign strives to recruit new volunteers across 15 at-risk counties in North Carolina. And at Clairemont, one of the cool things we get to do is share the story of these brave heroes far and wide. In January, February and early March of 2019 alone, we were over-the-moon to secure sixteen news stories for this cause across North Carolina.

We were excited to work with iHeartMedia to record a 24-minute interview with several key leaders and volunteers from the NCAFC, broadcasted across five major Triangle radio stations.

We’re honored to share the stories of these brave men and women who generously volunteer with fire departments across North Carolina.

Pop on over to www.volunteerfirenc.org to explore your own opportunities to volunteer! Want more? Check out the WBTV segment on the NCAFC campaign!

Cover photo from iHeart.com.

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From Shoe Blow Out to Custom Knockouts

From Shoe Blow Out to Custom Knockouts

March 26, 2019January 31, 2023 Clairemont InternBlog, Public Relations, Raleigh PR Agencyclairemont intern, Crisis Communications, Raleigh PR Agency, SportsPR

All it took was less than a minute of the most anticipated college basketball game of the season. Ticket prices hovered just below those of the Super Bowl LIII, and celebrities from around the country had flown to North Carolina to watch what many sports fans call one of the greatest rivalries of all times, the University of North Carolina Tar Heels versus the Duke Blue Devils.

This year’s game had an even higher percentage of viewers than normal. Duke’s Forward Zion Williamson, the likely number one pick in the 2019 NBA draft and arguably the biggest basketball powerhouse since young LeBron James, had developed an enormous following. It was 30 seconds into the game at Cameron Indoor Stadium when Williamson jumped down and planted his feet. Jaws dropped as Williamson tore entirely through his left Nike shoe, leaving him flat on the floor with a minor knee injury. Far from a tiny rip or hole in the shoe, the sole was completely ripped.

Within hours, Nike found themselves trending on social media. Viral videos of former President Barack Obama (who sat courtside at the game) saying, “His shoe broke!” took the internet by storm, and close-up pictures of Williamson’s destroyed Nike PG 2.5’s were the front-page story for countless sports outlets.

Nike Works to Dissolve Crisis

One of the hardest parts of crisis management is the inability to predict when a crisis (big or small) will happen. Unfortunately for Nike, this shoe fiasco hit during the most-watched game of the regular season, with 4.34 million viewers on ESPN.

Nike, however, pulled out all of the stops to diffuse the crisis. Immediately after the incident, the company released an official statement acknowledging the broken shoe and identifying the actions it was taking.

“We are obviously concerned and want to wish Zion a speedy recovery. The quality and performance of our products are of utmost importance. While this is an isolated occurrence, we are working to identify the issue.”

When Nike stocks dropped by more than 1 percent the following Thursday morning, Nike decided to go the extra mile. That same day, the company sent a team of upper-level employees to Durham to meet with Zion Williamson and his coach Mike Krzyzewski to figure out what had gone wrong. Following their meeting in Durham, the team then flew across the globe to China. They personally oversaw the construction of a more durable and resilient shoe for Williamson.

The priority treatment didn’t stop there. Within the same week, the Nike team returned to Durham with a variety of shoe alternatives for Williamson. Nike wanted to ensure the same incident wouldn’t happen again and that Williamson would be ready for his anticipated and suspenseful return to the court in the ACC Tournament against Syracuse.

Williamson didn’t disappoint. His return following the shoe fiasco was a basketball game filled with one-armed dunks and electrifying energy that led Duke to a quarterfinals victory. After the game, Williamson raved about his custom knockout pair of Nike Kyrie 4’s to reporters, giving an enthusiastic thanks to Nike and the steps they had taken for him.

Nike’s Next Steps

While not every company can afford to fly around the world to appease a client, public relations professionals can still take a note out of Nike’s crisis management handbook. Nike was thorough and strategic in its crisis management. Since Zion Williamson is one of the most popular players in the country, it reflected highly on Nike that the team took the time to oversee the production of a custom shoe, reinforcing the idea that even a corporate powerhouse believes in a personal touch and quality care. Nike didn’t try to deny its responsibility in the crisis. Instead, they owned up to the isolated incident and went above and beyond to ensure Williamson and devoted fans were satisfied.

Nike’s actions are also a great look for a future endorsement deal with prodigy Williamson, who will be signing a contract with one lucky shoe company once he goes pro later this year.

Want to learn more about how social media can be detrimental during a crisis? Check out our blog post on Social Media in Crisis.

Written by Alex Davis-Isaac, a senior at UNC-Chapel Hill.

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Fire, Fire! TV News Fans Campaign Flames

Fire, Fire! TV News Fans Campaign Flames

March 22, 2019January 31, 2023 Cherith AndesBlog, Clairemont Client News, Public Relationsfirefighter public relations, media relations, NCAFC, nonprofit public relations, TV news stories

We’ve found that where there’s smoke, there’s fire … and a good news story!

Clairemont Communications has the privilege of working with the North Carolina Association of Fire Chiefs (NCAFC) and the International Association of Fire Chiefs (IAFC) on a critical recruitment campaign.

In North Carolina, nearly 70 percent of all firefighters are volunteers, a number that is plummeting by 12 percent annually. With the continuation of this steady decrease, within a few short years, no firefighters will be available to answer the 911 calls from our community.

The NCAFC’s intensive two-year campaign strives to recruit new volunteers across 15 at-risk counties in North Carolina. And at Clairemont, one of the cool things we get to do is share the story of these brave heroes far and wide. In January, February and early March of 2019 alone, we were thrilled (jazzed, top of the WORLD, banana-grams excited!) to secure sixteen news stories for this cause across North Carolina.

Located in Charlotte, WBTV Channel 3 News recently covered an eight-minute in-depth segment, revealing the stories of local firefighters, the critical need and the unexpected joys of what it means to be a volunteer in North Carolina.


At Clairemont, we believe in working with clients we love — and we feel all the love for these incredible men and women who serve our community through their local fire departments. We’re honored to share their tales.

Couples volunteer together; families volunteer together. Teens volunteer through the fire departments’ cadet programs. And stations offer a plethora of roles, from a traditional operational firefighter to an event planner or digital designer.

Interested? Yup, us too. Visit www.volunteerfirenc.org to learn about joining the local fire department.

Cover photo from WBTV.com.

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Have you heard about Meta’s newest social media pl Have you heard about Meta’s newest social media platform? It’s called Threads, and it’s being referred to as “the new Twitter.” Read everything you need to know about Threads in our latest blog post - link in bio!
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Check out our recent blog post to learn what @olivia.noles , account coordinator here at Clairemont, does on a weekly and monthly basis.
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This Friday, Clairemont’s Dana Phelps, @blah2voila This Friday, Clairemont’s Dana Phelps, @blah2voila , will be speaking at the 2022 @nc_prsa Strategic Communication & MarCom Conference! Phelps is a repeat presenter at this annual conference, and this year she is leading a session called Growing from Communication Technician to Strategic Counselor during which she will share three of her coined concepts: knowcasting, morecasting and collabolighthing. Visit our blog for the link to register for the conference!
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Head to our blog to read what exactly an executive visibility campaign entails and to learn more about our services!
So you say it’s National Coffee Day? We say let us So you say it’s National Coffee Day? We say let us tell you about our new favorite @drink321coffee ! If you are in Raleigh, go see Paul, the other Paul, Emma  or whichever smiling faces are working today. We LOVE this place and the coffee! ❤️❤️❤️
Our client @wendellfallsnc, one of the largest mas Our client @wendellfallsnc, one of the largest master-planned communities in the Triangle, closed on its first age-eligible rental community plan, Arden at Wendell Falls, that will offer 140 open-concept units and exclusive onsite amenities!
 
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It’s National Volunteer Month, and volunteers are It’s National Volunteer Month, and volunteers are needed more than ever! Many organizations with scarce resources rely on volunteers and would not exist without them. Visit our recent blog post to read about the organizations Clairemont has supported and how you can make a difference in your community!
Authenticity is trending, and research shows that Authenticity is trending, and research shows that consumers are 2.4 times more likely to view user-generated content as authentic. Read our recent blog post to learn about UGC, how it can benefit your brand and how to use it in your marketing strategy.
From social values to behavior patterns, COVID-19 From social values to behavior patterns, COVID-19 has left an impact on every sector of life, including marketing. Read our blog on marketing in a post-COVID world to learn how things have changed and how that should impact your business strategy.
We are so excited to share that Clairemont earned We are so excited to share that Clairemont earned eight awards, five gold🥇and three silver🥈, at this year's Sir Walter Raleigh Awards hosted by the Raleigh Public Relations Society!🎉 We are beyond grateful to work with so many amazing partners, clients and industry friends!
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