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Tag: social media marketing

Why Instagram’s “Swipe Up” Works

Why Instagram’s “Swipe Up” Works

February 21, 2020January 31, 2023 Cherith AndesBlog, Public Relations, Social Media + Influencer EngagementInstagram, instagram marketing, instagram swipe up, online sales, social media marketing

Confession time. We at Clairemont Communications aren’t immune. We have all been responsive to well-placed marketing ads — not the least of which are Instagram’s Story ads.

Story ads wield serious marketing clout. According to VidMob, 60 percent of millennials watch Stories, and one in four millennials and Gen Z-ers consult Stories for products to buy. Social Media Today noted that, “Facebook also found that Stories placement lead to a 35 percent increase in brand outcomes.”

That’s a noteworthy sales heft.

So what makes Instagram Story ads so effective?

  • Hyper-Targeting: Much like Facebook ads, Instagram Story ads allow you to choose objectives based on where your targeted customer falls in the sales funnel. (Just trying to make a first impression? Seeking to close the deal with a warm customer?) You are able to customize your audience based on demographic, psychographic and behaviors, and of course, maximize the Facebook pixel to create effective look-alike audiences.
  • Re-Targeting: Similarly to a well-placed Facebook ad strategy, Instagram Story ads can leverage your website traffic and target buyers who were browsing your products … but just didn’t purchase. It has worked. Yours truly may or may not have bought a sweatshirt that kept magically popping up in her Instagram Story ad sequence.
  • Visual Appeal: The marketing adage states that “diners eat with their eyes first.” The same applies to almost any product. Instagram’s Story ad platform allows for a highly visual medium designed to tout your product (and a strong call to action).
  • Ease: This one is the clincher. Literally, all one must do is swipe up to connect to the product page. At that point, add the item to your cart, punch in a credit card number (or approve Apple Pay) and mailing address, and wait for your purchase to arrive. No typing in URLs. No Google searches. Just suh-wipe up.

To prove our point, here are a few guilty pleasures that each of our team members recently purchased on an impulse via Instagram Story ads.

KELLI

“I bought this ice roller when Ashley Streicher (@streicherhair) posted a video of her rolling her face after a night out in an effort to de-puff and look fresh. This spoke to me. I keep it in the freezer and use most mornings – whether or not I’ve had that extra glass of wine the previous night!”

TRACY 

“I purchased this via a blogger on Instagram just hours after my favorite coffee mug shattered on the floor. Right place at the right time.”

CHERITH“Soooo … I often begin my workday from the bed after the alarm, checking emails and social media accounts. I have a big love for Friends, and when this classic joke showed up on my Instagram feed (How did they know!?), I just did the swipe thing before I was even fully awake.”

TAYLOR

“My recent impulse buy was this sweatshirt. I purchased it because everything on the website was 50 percent off, and the woman running the company is suspending the store until June.” (SCORE!)

Looking to learn how social media marketing can work for you?

Drop us a line!

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The Big Deal With Small Influencers

The Big Deal With Small Influencers

April 2, 2019January 31, 2023 Kelli FletcherBlog, Marketing, Social Media + Influencer Engagementbranding, influencer, Instagram, social media marketing

Long before 2018 was dubbed “The Year of the Influencer,” brands were tapping celebrities to peddle their products for a fine fee. Turns out, a recognizable face could persuade the masses to try a new item or even switch their loyalty to a new brand. But it’s no big secret that looks and style have always had selling power.

In today’s social-media-soaked world, Andy Warhol’s famous words – “In the future, everyone will be world-famous for 15 minutes” – have never rang more true, largely thanks to Instagram.

When Instagram launched in the fall of 2010 (only eight years ago!), the possibilities were limited. People who didn’t have an iPhone couldn’t access it, so its user network was low. But even as its numbers grew, Instagram’s content retained a real-ness. People were sharing snaps from their life that were authentic, in real time and even a bit – gasp – unplanned. Now, nearly nine years later, 1 billion people are using Instagram all over the world. And each day, or so it seems, the platform is churning out hundreds of influencers for you to discover. That’s a lot of curated content. In fact, no longer is there just one type of influencer. The group is divided into categories. You have your influencer (50,000+ followers), your micro influencer (10,000-50,000 followers) and now the nano influencer.

The nano influencer is the newest wave of ‘Gram groupies. They represent the “normal” everyday consumer who keeps a small group of 1,000 to 5,000 followers. The key to nano influencers is their authenticity. Because they keep their community selective, they tend to be more trusted by their followers. That trust and relatable-ness can compel consumers to buy. In a New York Times article that was published last year, it was suggested that it’s the “lack of fame” that makes nano influencers so approachable. When they recommend a product or brand on Instagram, it feels like a recommendation from a friend.

And big brands have taken notice. Kate Edwards, the COO of social marketing technology startup, Heartbeat, recently shared with Forbes that “brands are moving away from influencers and celebrities, and more towards recognizing the voices of everyday consumers.”

And that’s just it. These nano influencers have only slightly curated feeds. They don’t require drawn out contracts. And they don’t use middleman managers to communicate. But most of all, they look a lot like, well … you. Their lifestyle is reachable; their word is reputable. In short, they’re real.

While it might look that Instagram did to authenticity what the digital camera did to candid photos, we do seem to be searching for a return to realism. And that’s refreshing. So the next time you’re scouring the “search” tab for new people to follow, consider on-boarding some nano influencers into your feed. Their content is sure to be inspiring in a much-needed fresh and relatable way.

Want to explore an influencer program for your brand? Drop us a line!

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7 Insta Accounts You Can’t Miss

7 Insta Accounts You Can’t Miss

March 7, 2019January 31, 2023 Cherith AndesBlog, Social Media + Influencer Engagement, The Clairemont Teamdesign instragram, fashion instagram, inspiration, Inspiring Instagram, Instagram accounts to follow, social media marketing, travel instagram

The hues of a local mural. The strains of a blues artist in a music bar. Heck, even the copy on the back of a cereal box.

At Clairemont, we find inspiration in the darnedest of places. Lately, we’ve been lovin’ scrolling through our Instagram to uncover new ideas and helpful tidbits.

Looking for a few life hacks? A pick-me-up? Our team shared a few of its favorite folks to follow. Open the ‘Gram and check out these accounts!

Kelli Recommends: @EmilySchuman
For: Lifestyle, Beauty

Emily is founder of Cupcakes and Cashmere. I love her style, her tips and the fun activities she does with her girlfriends and family. She also has a great beauty routine (skincare and makeup), and I’m a huge beauty fan. So I often end up trying a ton of products she recommends — with great success. I’ve been a follower of her blog for seven years now, and her content just keeps getting better and better. 

Tracy Recommends: @Fashion_Jackson
For: Fashion

I love her style, and you can link directly to what she is wearing and purchase. #EASYSHOPPING, people.

Ru Recommends: @Nnekaj
For: Travel

My favorite personality on Instagram I absolutely adore is Nneka Julia. She’s a travel blogger who specifically chooses culturally rich destinations, ones that many have ignored. Not only will her photos make you antsy to pack your suitcase, but she also has a podcast called “Passing Through” that shares her revelations and wisdom collected through travel, conversation and self-education. Each episode is dedicated to a city she has explored, giving you insider tips and opinions. Her wisdom is beyond her years!

Cherith Recommends: @OakCityKitty
For: A Little ‘Tude

Meet Tucker, the mascot of downtown Raleigh and possibly the world’s driest pessimist. He keeps a first-person running commentary of life in the heart of the Oak City, peppered with his disdain of dogs, love of food and aspirations to be governor. You need this laugh today; I promise you won’t be sorry.

Alex Recommends: @HumansofNY
For: Life Inspiration

As a passionate people person and New York City enthusiast, I love connecting with stories of strangers from all over the world. You can find empathy, validation and a connection with a stranger all from a single Instagram post — that’s pretty inspiring to me! 

Dana Recommends: @Cottage_a_Day
For: Design

… because it feeds my visual house hunting hunger and is way cheaper than actual house hunting.

Dana Also Recommends: @SouthoftheBully
For: Your Cuteness Fix

… because, well, dogs.

We’re always looking for other inspiring accounts. Visit us on Instagram at @ClairemontCommunications, and tell us who we should follow next!

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5 Steps to Successful Influencer Campaigns

5 Steps to Successful Influencer Campaigns

October 19, 2018January 31, 2023 Cherith AndesBlog, Marketing, Social Media + Influencer Engagementblogger campaigns, blogger marketing, influencer campaign, influencer marketing, social media marketingLeave a Comment on 5 Steps to Successful Influencer Campaigns

You’re done with your old mattress. Back pains, a weird lump, either too hard or too soft. Total Goldilocks moment. When you’re ready to seek your new, “just right” mattress, what do you do?

As it turns out, almost all of us would phone a friend. A research report by TapInfluence and Influitive indicates that 92 percent of consumers look to people they know as their leading source for recommendations.

That’s a hefty statistic that prompts any marketing strategist to consider tactics like influencer partnerships and influencer campaigns.

Quick marketing lingo crash course: In an influencer campaign, the company or brand partners with individuals who are considered leaders in their respective niches. Typically, these individuals have garnered a large following on social media and wield serious clout to sway behavior or opinion with their content. When done strategically, influencer marketing can move the needle in product visibility, positioning, desirability and sales.

But before you blow up the DM boxes of Instagram accounts, consider these five cornerstone elements to craft a successful influencer campaign.

The Right Platform

First and foremost, define your audience for your campaign or product. Don’t settle for generic buckets, like “women, ages 44-54 who have children.” Pinpoint several audiences or sub-audiences defined by behaviors, hobbies, seasonal wishes, websites they frequent and (here’s an interesting one) upcoming life stages. Future plans affect current decisions, my friends.

Determine which social media platform your audience frequents. For example, if I’m selling a Waterpik targeted to ladies in their 40s, I wouldn’t partner with a Snapchat influencer. In addition to demographics, product type will influence your social media platform. Instagram’s visual nature works perfectly for something like a fashion handbag line, while Facebook or YouTube better suits food products with opportunities for popular step-by-step recipe videos.

The Right Goal

Wade through the plethora of marketing metrics to determine your ideal end game. What does campaign success look like for your product? Is it a sales goal or does it trend toward engagement, awareness and visibility?

Then define your influencer campaign benchmarks. Are you optimizing these influencer campaigns for metrics including likes and shares? Click-through rates? Product purchases? Video views? Are you creating a sales funnel that begins with the influencer and then allows you to retarget web traffic? Define this process with a fine-toothed comb to pinpoint a clear path to purchase.

The Right Influencer(s)

There’s no shortage of stars and wannabe-stars on social media. Determine your ideal influencer’s criteria, such as followership, industry (and micro-industry), activity, connections and — of course — compatibility with your product. Reference your initial campaign to ensure a strong fit.

You can use database tools to help the search for influencers, such as Inpowered and Little Bird. But keep in mind that you’ll need to vet their findings manually.

You can also manually search Google and social platforms using creative combos of keywords, brand terms and location. At Clairemont, we maintain a strong network of relationships with influencers across several industries and regions, and often word-of-mouth recommendations from this group lead us to our next influencer connection.

The Right Offer

What are you asking the influencers to do? If working toward a sales goal, consider asking your influencers to pair their content with a promotional offer or coupon. Forbes.com cited a case study in which influencer marketing increased in-store coupon redemptions by 44.8 percent as opposed to the typical 15 percent redemption rate.

The Right Execution

That devil … he’s in the details, as we all know. Timing can prove a pitfall in hasty influencer campaign. Many influencers book partnerships for seasons such as the holidays far in advance. Careful planning for a campaign should address timing and fee structures as well as clearly define the types and frequency of content posted by the influencer.

Looking for some advice on your own influencer campaign? Drop us a line!
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Should You Buy Followers?

Should You Buy Followers?

August 21, 2018January 31, 2023 Clairemont InternBlog, Public Relations, Social Media + Influencer EngagementFacebook, Instagram, Marketing, Public Relations, Social Media, social media marketing, TwitterLeave a Comment on Should You Buy Followers?

We’ve all done it. You post fresh content, respond to comments and employ a good balance of organic and paid exposure, but it seems like your social media following is growing at a snail’s pace.

Growing your social media can cause headaches and take an amount of effort and time that you feel like you may not have. You’ve heard that some accounts pay to boost their followers and, at this point, it seems like a creative solution to your problem, right? Unfortunately, like all things too-good-to-be-true, that notion is a little misguided.

Buying social media followers can have more consequences than just taking a large bite out of your budget.

1) It can damage your brand reputation. While buying followers can seem harmless at first, once real followers discover that your profile numbers have been padded, they may feel as if you are no longer credible. Once your brand suffers a negative reputation, it can be difficult to regain your customers’ trust.

2) You won’t get the engagement you need. With thousands of “bot” accounts (accounts created for users that don’t exist, copycat accounts or hacked accounts), you won’t be getting the true engagement that you need for social media success. Sure, you may be paying for hundreds of likes and retweets, but when you post content, the consumer is more than likely one of your fake followers. That doesn’t help get your message out there or grow your business.

3) It can be expensive. If you still want to risk it, think about how much money you’ll be paying to potentially damage your reputation and acquire hollow engagement. Most companies that provide these follower accounts charge in bulk for followers, likes and retweets. It could cost you anywhere from $50 to a few thousand dollars regularly.

4) It often violates platforms’ terms of use. If you still think that buying followers on social media is a good idea, think about this: it violates many of the top platforms’ terms of use, including Twitter and Instagram. While it’s not illegal, your account could be suspended or even removed.

It may seem like your account will take forever to gain a hefty following, but by uploading and sharing quality content strategically, you can grow your social media accounts. Try working in some hashtag magic or become acquainted with Instagram’s new algorithm to start.

If you need to step back and let some pros take over, drop us a line, DM us or tweet us!

Written by intern Yasmine Evans, a senior at NC State University.

 

 

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