Tag: Clairemont Communications

Who Wore It Best?

Cherith AndesBlog, Raleigh PR Agency, The Clairemont Team, , , , ,

We’re not shy. As a team that transforms PR campaigns from “blah to voila,” we love things with pizzazz.

… including cooky, crazy costumes.

For Clairemont’s 8th anniversary extravaganza, we invited our friends from the Lil Photo Bus to capture the hoopla in their photo booth (which, incidentally, is housed in a vintage VW bus). From boas and top hats to flashy flamingo frames, partygoers had their pick of props from a decked-out costume closet.

The best part? We have these festooned festivities on file.

Check out the snapshots from our 8th anniversary, and tell us: who wore it best?

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Quality Over Quantity: Why I Stuck with Clairemont

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It wasn’t long before I knew I really liked working at Clairemont. Within the first week, I dove head-first into follow-up calls, blog posts and coverage reports – the building blocks of PR that I’d practiced in classes and previous internships.

James Huff, chef at Babalu Tapas & Tacos, teaches WRAL’s Kathy Hanrahan how to make its delicious guacamole in the week before the restaurant’s opening.

What captured me most about Clairemont, however, was the opportunities it provided me to interact directly with clients. On my second day, I met a Clairemont team member at Babalu Tapas & Tacos, a Chapel Hill restaurant for which Clairemont planned a grand opening. I witnessed media interviews, listened to Clairemont strategize with the Babalu marketing team and talked with the owner about his journey to Chapel Hill.

In essence, I quickly learned that Clairemont was a good fit for me.

Throughout the fall semester, I gained on-site experience with various clients and strengthened my writing, pitching and researching skills. I felt challenged and excited by the work; I felt proud of what I produced and eager to learn from the Clairemont team. Clairemont’s welcoming and intimate environment allowed me to feel not only part of the team but also at home.

So, naturally, I didn’t want my time with Clairemont to end when the fall semester did. I decided to extend my internship through the spring semester, a decision that marks the purpose of this post. Aside from simply enjoying the workplace, there are valuable reasons to lengthen an internship, especially one with a PR agency.

Why Stay?

Students pose with Andy Valkanoff, owner of Triangle Dairy Queen, who launched their award-winning Blizzard contraption at the DQ Upside-Down or Free Competition.

Improve the quality of your work: Products you create are stronger and completed more quickly when you know what your clients need and what your supervisors expect. You learn these things with time, so the longer you stay with an internship, the faster you’ll be able to churn out work that satisfies those needs.

Deepen the nature of your work: Fully understanding your clients and their PR needs can take months. With that sound familiarity under your belt, you can deepen your involvement with them by taking on bigger projects and greater responsibilities. You may even play a larger hand at strategizing campaigns for clients, which furthers your experience as a PR pro.

Strengthen connections: It’s no secret that relationships also develop with time. Lengthening your internship experience allows you to cultivate client relationships that are built on communication, understanding and trust. You’ll also strengthen connections with your coworkers and supervisors, who serve as mentors on the job and key resources for career guidance.

The Clairemont team showcases its hard work recognized at the 2017 Sir Walter Raleigh Awards for Excellence in Communication.

Moreover, deciding to stay with an internship signals that you’re in tune with yourself. As you move through different work experiences, you discover which elements create your dream workplace. Especially in the PR world, no two agencies operate identically; each has its own culture, clients, specialties, employees … you get the picture. Embrace the variety, and recognize when an internship aces your checklist.

I’m thankful for Clairemont’s significant role in my blossoming PR career. It’s great to be back.

Written by Clairemont intern Elizabeth Comtois, a senior at UNC-Chapel Hill.

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“Out-of-Office” Outdated?

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When prepping for PTO, your mind is fixated on your much-anticipated, well-deserved time away, not on your out-of-office (“OOO”) email message.

However, take a moment to consider your OOO response. The tone, content and very existence of OOO messages have been thrown into the hot seat recently, as professionals debate what makes the ideal OOO message, if one at all. Here, we present the varying viewpoints. With which OOO response do you recommend?

The Traditional OOO: Direct, Short and Helpful

Supporters of the classic OOO message stand by its professional, succinct nature. CEO of officebroker.com Chris Meredith proffered 10 tips to crafting the effective, tried-and-true OOO email. The traditional OOO message doesn’t detail why you’re away, nor is it rude, funny or too friendly. It provides alternate contact details and correctly states when you’ll be back. Short, sweet and to the point.

The Revolutionized OOO: Clever and FunnySpice up your OOO message with a picture of baby sloths.

Visionary employees threw a curveball in the OOO email conversation and seized the email’s potential to “show your personality, generate leads and entertain your audience.” Content writers for Yesware and Travel and Leisure illustrate original approaches to the message, such as using it as a marketing opportunity (“I’m not here, but in the meantime, check out …”). Employees can exercise their rhyming skills in a poem or hone their sarcastic humor using witty jokes. Heck, even include a GIF or photo of adorable animals for good measure. Although unorthodox, the messages showcase creativity and appear more personalized to recipients.

The Outdated OOO?

Still, other professionals disagree with OOO emails altogether, deeming them unnecessary and unrealistic. The Huffington Post notes that even when physically An honest OOO email response by an overthinker.out of the office, employees likely have access to and check their email. Investment News criticizes OOO messages as a “terrible client touch point.” In order to maintain strong relationships with their clients, employees should remain available in the wake of immediate crises (and in PR, that’s one of our raisons d’être).

With such contrasting positions on OOO messages, it’s clear that no consensus has been reached on the issue. Ideally, the OOO email should strike a balance between (1) fulfilling your job duties even when off the clock, such as in the event of emergencies, and (2) allowing yourself to enjoy the vacation. Perhaps replacing the “out of office” expression with “currently unplugged from technology” may reflect a more realistic scenario.

What’s been your go-to OOO response? Before your next vacation, take some time to reassess in which camp you stand. Doing so will ensure that your clients and coworkers are appeased when you’re not there.

Written by Clairemont Intern Elizabeth Comtois, a senior at UNC-Chapel Hill. 

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Meet Elizabeth, Clairemont Intern

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At the University of North Carolina at Chapel Hill’s first-year orientation, students meet with an academic advisor to discuss what they hope to study at the university (and, by extension, pursue for the rest of their lives). Unfortunately, this meeting was a stressful experience for a rising first-year student who had no idea what she wanted to study.

An Undecided Start

With theater as one of her passions in high school, Elizabeth performs the title role in the spring 2014 production of "Cinderella."
With theater as one of her passions in high school, Elizabeth performing the title role in the spring 2014 production of “Cinderella.”

In high school, I had lots of interests: English literature and writing, environmental science, theater, psychology … even some parts of chemistry were fun. My interests were extensive, but I wasn’t ready to commit to any of them. I received very mixed messages due to my uncertainty. Wise adults (mainly family members) assured me that it’s completely normal to enter into college undecided and that I would figure it out in time.

Elizabeth's orientation group poses for a creative photo competition during her first-year orientation on June 27, 2014.
Elizabeth’s orientation group during a creative photo competition during her first-year orientation on June 27, 2014.

These words of reassurance were directly opposed on that fateful orientation day in that unpleasant academic advising meeting when I sat with a girl who knew exactly what she wanted to study before attending one class. As she talked with the advisor while I patiently waited my turn, I couldn’t help but envy her situation. She spoke with such confidence in what she would study, and the advisor neatly and excitedly outlined her next four years. When it was my turn, I stammered awkwardly that I wasn’t sure what I wanted to study, and the advisor similarly stammered that I could focus on getting my general education requirements out of the way first.

I left the meeting feeling discouraged and frustrated. I turned to the girl with whom I shared the meeting, and I asked her what exactly her intended major was, since I had never heard of it before. Basically, she explained to me, public relations is the clean-up crew for when a company has a crisis. I felt shocked to learn of the existence of such a field, and I felt intrigued by the wide variety of classes that encompassed the public relations major – history, political science, economics, journalism. Little did I know that day I became (very informally) introduced to what is now my passion.

A Deepened Relationship

Elizabeth discusses her work as a communications intern with local non-profit BikeWalk NC to fellow students at a conference in April 2016 through the UNC-CH School of Social Work.
Elizabeth as a communications intern with local non-profit BikeWalk NC at a conference in April 2016 through the UNC-CH School of Social Work.

Since that orientation day over three years ago, my relationship with public relations has deepened rapidly and dramatically. I declared the major in my second semester after taking an introductory journalism class and speaking to professors about this mysterious field. Through the award-winning UNC School of Media and Journalism and its dedicated faculty, I learned the rules, practices, materials and importance of the field. My sophomore year, I worked as a communications intern for an advocacy non-profit for bicycling and walking, and the next year I experienced the fast-paced nature of a public relations agency, juggling projects for diverse clients ranging from restaurants to healthcare providers. Every experience in and out of the classroom affirmed for me that I had made the right decision. I found something I was good at and enjoyed doing.

Public Relations and I: An unexpected match 

Reflecting on my academic life at UNC-CH, I’m glad that my path to finding public relations was a process and not a pre-determined script. I allowed myself to explore the field, which made my choice to pursue it all the more thoughtful and rewarding. As I’m still the girl who has an interest in so many things, I take comfort and joy in knowing that public relations will allow me to follow any of those interests. To every field I explore, I aim to bring the public relations skills I’ve acquired to help build stronger, better organizations, whether they’re in theater, education, environmental issues … but maybe not chemistry this time.

Written by Clairemont intern, Elizabeth Comtois, a senior at UNC-Chapel Hill. 

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Meet Haley, Clairemont Intern

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When I was a little girl, I wanted to be a figure skater. At the wise age of 10, though, I decided that simply wasn’t practical, so I opted to be a news anchor on the TODAY Show instead.

By the time I reached high school, I had become a committed aspiring journalist, recognizing that my love of writing far outweighed my TV talent. So I did what any hopeful journalist would do — I became a yearbook nerd, picked a college with one of the best journalism schools in the country and went on my way to chase my dream career.

When you go to college, the number one question you’re asked is your major. I watched my friends and classmates struggle through the “undecided” or “hoping for med school” answers, but I never had any doubt.

“I’m majoring in journalism and political science.” That was that, until junior year.

Under UNC-Chapel Hill’s School of Media and Journalism, students are able to pick specializations, like reporting, public relations and graphic design, to name a few. I had chosen reporting, joined the school newspaper and was ahead of the game as far as course credit.

After a communications internship at my home school district last summer, though, I suddenly found myself becoming more and more interested in the field of public relations. As a first-semester junior, I decided to change my specialization, which made me regret being so confident in my career path as a freshman.

I had three semesters left to learn all I could about PR before entering the real world, but I am so happy I took the leap, and here is why:

1) I wanted to be able to have an opinion when I cared about an issue. Reporting is based on objectivity and fairness, and while I love the nobility of those values, I wanted to be able to advocate for causes or companies that mattered to me, and that is PR in a nutshell.

2) I love building relationships, and with PR, the game is in the name. The PRSA definition of public relations exemplifies this concept. Building relationships of trust between a client and its stakeholders is what PR is all about, and I have learned the hard way through internships that I need human interaction and relationships to enjoy a job.

3) With PR, you get to know a little bit about a lot of things! I am so excited I get to work at an agency like Clairemont Communications this summer and become more familiar with the Raleigh area. I like this aspect of PR the most; I can explore different fields, topics, issues and organizations all at the same time, so there will always be diversity in the job and what it looks like on a daily basis.

Written by Clairemont intern Haley McDougal, a rising senior at UNC-Chapel Hill.

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