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Year: 2018

The Five Love Languages: PR Edition

The Five Love Languages: PR Edition

November 16, 2018January 31, 2023 Kelli FletcherBlog, Hiring a PR Firm, Public Relationsbest PR agency, client relationships, PR Agency, Raleigh PR, the five love languages

In 1995 Gary Chapman wrote a book that promised to enlighten you on “how to express heartfelt commitment to your mate.” It was dubbed the “secret” to making a relationship last and promised a path to truer, deeper love. The book was titled, The Five Love Languages. Twenty years later a revised edition of the book was released and since then, pop culture has seen a resurgence of the concept: that there are five ways to express and experience love, and that each person has one primary and one secondary love language.

Well, call us silly, but we do fancy ourselves in the business of love and commitment. As in, we LOVE what we do and who we do it for, and we are COMMITTED to making our clients happy, day in and day out. In fact, to take it a step further, our team strives to not just make these relationships with our clients but also to maintain them for years to come.

And because each client’s needs are different and each views success in a variety of ways, we’ll argue that we’ve become somewhat of a group of experts at this whole theory and each of its languages. Bottom line: Every day we strive to present our clients with all the languages of love!

Here’s a little snippet of ways we at Clairemont “speak” the five languages of love:

Receiving Gifts: Some people love flowers, but we think nothing says “I love you” more than a big fat clipbook of media hits in our client’s target outlets.

Quality Time: We not only connect with our clients weekly but we also try to do it in person whenever we can. We love hosting kick-off meetings and “calls” at the Clairemont House. This way our clients (and potential clients) can see where all the magic happens.

Words of Affirmation: Whether it’s feedback on a recent camera interview or acknowledging a fantastic idea, we want to let our clients know they’re doing a great job. We think we work with some of the best clients in the biz, and, well, we’re going to tell you about it.

Acts of Service: For us, this is our most fluent. We’re not just going to talk the talk; we’re going to walk the walk! Maybe it’s connecting our clients to the community or to each other. Or perhaps we are tasked with executing a flawless event. Whatever it is our clients need, we’re going to make sure it gets done.

Physical Touch: Often times we’ll kick off a client relationship with a strong handshake and celebrate successes with a high five. But there’s no hiding that we’re a group of huggers at heart, which means we often hug it out with our clients when we say hello and good-bye.

Maybe one of these languages speaks more loudly to you, or heck, maybe you and your business need them all. Either way, our team is up (and excited!) for the chance to show you we care! Want to learn more? Drop us a line!

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Finding Your Head-Tilting Idea

Finding Your Head-Tilting Idea

November 14, 2018January 31, 2023 Cherith AndesBlog, Marketing, Public Relationscreative marketing, creative PR agency, creativity, PR Agency, Raleigh marketing agency, Raleigh PR Agency
You have it. You found your something, your showstopper, your Shark-tank-worthy product that you know will revamp your industry! You wouldn’t invest your time, talent and resources in an initiative if you didn’t believe in its revolutionary power.
Why, then, aren’t media inquiries flooding your inbox? Why aren’t eager customers beating down your doors and clearing your shelves? Why is your social media engagement fizzling to nothing?

Sound Familiar?

Alas, thus is the plight of many brands that come to us — a world-changing idea that hasn’t yielded the results they expected. Now notably, many elements of the business require honest evaluation in this situation, from the product production to the business model itself.
But at Clairemont, we’re in the business of transforming a company’s marketing and PR from “blah to Voila,” as we say. And one of our secret ingredients is what one of our friends – Sean Lilly Wilson of Fullsteam Brewery — once called “the head-tilting idea.”

The Head-Tilting Idea

A head-tilting idea is the element that makes you simply stop … and take a second glance — the “wait, what now?” factor. (That’s the technical term in our PR textbooks.) This twist of creativity swivels the spotlight to your company, placing your brand on centerstage. Whether based on humor, a bold CSR move or an unlikely partnership, the contrast where the expected meets the unexpected produces a magical magnetism, one that we’ve seen catch the attention of busy reporters and create a vibrant buzz amidst consumers.

Ideas in Action

Here are just a few we cooked up in the Clairemont creative kitchen:

Hoedown Showdown:
A master-planned community threw a barn-raising themed event to celebrate its first anniversary. To transform this internal milestone into a media-worthy moment, Clairemont concocted the ultimate “dancing with the stars” competition. Media were invited to compete in the square-dance competition dubbed “the hoedown showdown” for a chance to win $1,000 to donate to charity of their choice. This unexpected boot-scootin’ bonanza captured the attention of busy media, landing coverage across the Triangle.

LEKKER’s 24 Hour Tour:
 
Fans flocked to see North Carolina’s  newest star — one that made its debut for just 24 hours in Greensboro. The celebrity made appearances at everything from restaurants and boutiques to morning TV shows and even on stage at a live band performance. The guest celebrity? A Dutch fashion bicycle making its debut in the United States. Clairemont positioned the LEKKER bike as a celebrity that spent its first American day doing photo opps, “signing autographs” and meeting its new fans. Clairemont transformed a typical product launch into an anticipated debut, garnering fans, securing bold coverage and topping the season’s holiday shopping list.

Wrangler Dave Launches the Railinc CowParade:
 When Railinc, IT provider to the rail industry, asked Clairemont to give them some creative ideas to promote its sponsorship of CowParade North Carolina, we said we’ll do you one better and give you something no other sponsors have! We’ll give you a cowboy! Clairemont’s Wrangler Dave became the official cowboy of the Railinc cow. In full cowboy getup Wrangler Dave starred in videos and on the Clairemont-created landing page talking about how supporting mooovelous causes like the CowParade made Railinc an udderly amazing place to work. We collaborated with the 16-year-old artist selected by Railinc to paint their cow to include QR codes in the cow’s design, linked the landing page. Railinc employees were invited by Wrangler Dave to participate in a cow-naming contest, a photo contest and to join Wrangler Dave at CowParade events. During Raleigh’s First Fridays while Railinc’s cow as on parade, Wrangler Dave hosted “Chow Cow,” a promotional game that highlighted career opportunities and helped boost Railinc’s employment!

Are you looking for that new angle, a fresh pizzazz to bring your brand to life? Drop us a line to find your head-tilting idea!
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What does a PR agency do? Newland Saves Residents A Million Dollars

What does a PR agency do? Newland Saves Residents A Million Dollars

November 8, 2018January 31, 2023 Clairemont InternAwards, Blog, Case Studiesaward winning PR, awards, Briar Chapel, Newland Communities, raleigh real estate, real estate industry, real estate PR, wendell fallsLeave a Comment on What does a PR agency do? Newland Saves Residents A Million Dollars

Newland Communities, the country’s largest privately held residential real estate developer, touts two master-planned green communities in central North Carolina: Briar Chapel and Wendell Falls. From inception, Newland built these communities on principles of sustainable design through energy efficient land planning and comprehensive, NGBS-certified home construction – standing as the two largest green communities in the Triangle. Newland sought to showcase its industry leadership with research and data proving the tangible value of building green. Clairemont set the objective to reach media outlets with a circulation of more than 100,000. Therefore, our goal was to secure a feature story in Builder Magazine within the 2017 calendar year that highlighted Newland’s delivery of demonstrable results.

STRATEGY

Clairemont and client Newland developed five personas to define our diverse target market, homebuyers between ages 21 and 65 actively seeking homes in North Carolina and designed an innovative pitch angle tailored to the publications’ needs. Clairemont framed the 10-year study’s centerpiece finding – that Briar Chapel and Wendell Falls saved residents more than $1 million in energy bills – with attention-grabbing, light-hearted depictions of the equivalent annual savings. For example, homeowners could have purchased 14,015 movie nights, 9,110 family cookouts or 60,733 fresh apple pies with their savings. We accompanied our pitch with content that editors could repurpose, such as visually appealing charts and images of the homes. To further ensure a good editorial fit, we met Builder Magazine’s need for data-driven insights by offering supplementary reports, an interview with Newland’s marketing director and the top three quantifiable ways Newland saves energy.

EXECUTION

The Clairemont team completed a media audit to determine which outlets provided maximum visibility within the target demographic. We also thoroughly researched the green building market to identify homebuyers’ biggest questions about green building and how Newland allays these concerns. To ensure quality from start to finish, we held regular internal planning meetings and client calls and completed multiple rounds of editing and proofing.

RESULTS

Clairemont met the stated objective and far exceeded expectations within our budget by the end of 2017. The feature story in Builder Magazine spotlighted Newland’s sustainable nature while positioning the community as a thought leader in the green home industry to its circulation of approximately 120,000.

This feature story fed into a larger campaign that skyrocketed traffic at Wendell Falls by approximately 32 percent, landed Briar Chapel two Best Neighborhood awards in Chapel Hill and earned Newland the Developer of the Year award from the Home Builders Association of the Triangle.

The work Clairemont Communications conducted in partnership with Newland Communities earned Awards of Excellence, Best in Category and Best in Show awards by the North Carolina Public Relations Society of America (NCPRSA) and a Platinum Award from the Raleigh Public Relations Society. We are proud that this campaign represents one of the 198 awards we’ve received since starting Clairemont in 2010.

To read more about the work we do with clients, please visit the case study section of our blog.

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What does a PR agency do? A Freshly Baked Media Kit

What does a PR agency do? A Freshly Baked Media Kit

November 2, 2018January 31, 2023 Clairemont InternAwards, Blog, Case Studiesaward winning PR, best restaurant in chapel hill, Creative PR, Creative Tactics, event PR, il palio, Raleigh PR, Raleigh PR Agency, Restaurant PRLeave a Comment on What does a PR agency do? A Freshly Baked Media Kit

Il Palio, Chapel Hill’s AAA-rated Four Diamond Italian restaurant, wanted to break into the national culinary scene and gain acclaim as a leading restaurant in the Southeast. As part of a comprehensive PR strategy, Clairemont Communications secured a coveted invitation for Executive Chef Teddy Diggs to cook a dinner at the James Beard House, the country’s leading culinary organization.

A Tasty Media Kit

To secure an invitation to the James Beard House, Clairemont creatively positioned Chef Teddy as the country’s newest kind of “sommelier,” an olive oil expert qualified by his extensive culinary experience with Italy’s olive oil producing regions. Clairemont then crafted themed pitches to pique the interest of busy culinary writers in New York City. To accompany the pitches, we devised a media kit with one main ingredient: a wedge of Teddy’s renowned, freshly baked Sea Salt and Rosemary Focaccia. We paired the tasty sample with an opportunity for an in-person interview with Teddy as well as an invitation to the Italian Olive Oil Feast at the James Beard House. It was all in the details! We orchestrated the bread’s perfectly timed journey from Il Palio’s ovens to New York’s news desks within 24 hours.

Results

  1. Clairemont placed six national media stories in coveted outlets such as Saveur, The Daily Meal and Food Republic. Social media posts reached approximately 1.2 million followers on Twitter alone, far exceeding the original goal.
  2. As a direct result of our media kit, Clairemont secured dinner attendance from five key media from outlets like Food and Wine Magazine and NBC’s Today Show.

Bolstered by diner reviews and media coverage, Il Palio earned a Silver Medal from food critics as a “Best Restaurant in the Triangle in 2017.” In addition, the James Beard dinner sparked the “Taste of James Beard,” a collaborative dinner with leading Raleigh chefs that Chef Teddy hosted upon return, leveraging his New York trip to attract new customers and boost sales at Il Palio.

The work Clairemont Communications conducted in partnership with Il Palio earned a Best in Category and an Honorable Mention by the North Carolina Public Relations Society of America (PRSA). We are proud that this campaign represents one of the 198 awards we’ve received since starting Clairemont in 2010.

To read more about the work we do with clients, please visit the case study section of our blog.

Feature image courtesy of Sandra Benton.

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Halloween: Resting Witch Face

Halloween: Resting Witch Face

October 30, 2018February 21, 2023 Cherith AndesBlog, The Clairemont Team

The current state of the Clairemont kitchen: all things candy corn.

Brach’s Candy Corn Pumpkins, Candy Corn M&Ms (who knew THESE existed) and, of course, the stalwart Brach’s Candy Corn itself. (Because I was strongly informed by a loved one that generic just won’t do.)

All of these “spook-tacular” goodies put us in a happy Halloween spirit, and in the midst of our munching, a fashion-friendly witch hat found its way to the Clairemont House. The rest is Halloween history.

Clairemont’s Resting Witch Faces

Dana Phelps

Kelli Fletcher

Cherith Andes

Tracy Lathan

Anna Ostrowski

(Aaaaaand a few outtakes. Because keeping a straight face is harder than you think!)

We just can’t help ourselves. Check out some of our other team fun caught on camera!

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clairemontcommunications

Have you heard about Meta’s newest social media pl Have you heard about Meta’s newest social media platform? It’s called Threads, and it’s being referred to as “the new Twitter.” Read everything you need to know about Threads in our latest blog post - link in bio!
SNEAK PEEK! @dellthepig landed at @wendellfallsnc SNEAK PEEK! @dellthepig landed at @wendellfallsnc (client) today, and rumor has it that @blah2voila has already been hamming it up with Dell! We know you want a selfie with Dell to post on Pigstagram, too!
We are proud to represent Raleigh as a member of P We are proud to represent Raleigh as a member of Public Relations Consultants Group, allowing us to offer clients expertise and support across the country! Clairemont founder, Dana Phelps aka @blah2voila, recently attended the PRCG conference in Oklahoma City.
2022 has been a fantastic year for Clairemont Comm 2022 has been a fantastic year for Clairemont Communications! Visit our blog for the full 2022 year in review!
As communications professionals, we wear a variety As communications professionals, we wear a variety of hats to meet our clients’ needs.
 
We’re writers, social media managers, photographers, marketers, editors, content creators- the list goes on and on.
 
Check out our recent blog post to learn what @olivia.noles , account coordinator here at Clairemont, does on a weekly and monthly basis.
#communicationsagency #communicationsmajor #pragencylife #pragency #raleighpr
This Friday, Clairemont’s Dana Phelps, @blah2voila This Friday, Clairemont’s Dana Phelps, @blah2voila , will be speaking at the 2022 @nc_prsa Strategic Communication & MarCom Conference! Phelps is a repeat presenter at this annual conference, and this year she is leading a session called Growing from Communication Technician to Strategic Counselor during which she will share three of her coined concepts: knowcasting, morecasting and collabolighthing. Visit our blog for the link to register for the conference!
@clairemontcommunications and @yellowdogcreative g @clairemontcommunications and @yellowdogcreative go together like the bacon and eggs! And speaking of bacon and eggs, have you been to @therainbowluncheonette yet? YUM!
Later this year, Clairemont client @wendellfallsnc Later this year, Clairemont client @wendellfallsnc, a master-planned community just 15 miles from downtown Raleigh, will welcome @parksideraleigh, a Raleigh-favorite restaurant known for its fresh, made-from-scratch dishes, to the community!
 
Visit our blog to see the @trianglebizjrnl coverage and read the full feature in the TBJ to learn more about Parkside.
“What exactly does a PR Agency do?” Because we get “What exactly does a PR Agency do?” Because we get this question often, we have a series on our blog where we dive into our recent projects to give you a look at what a PR Agency really does.
 
For example, a statewide resource for small businesses recently hired Clairemont to devise an executive visibility campaign to help position the organization and its director as the leading small business resource in North Carolina.
 
Head to our blog to read what exactly an executive visibility campaign entails and to learn more about our services!
So you say it’s National Coffee Day? We say let us So you say it’s National Coffee Day? We say let us tell you about our new favorite @drink321coffee ! If you are in Raleigh, go see Paul, the other Paul, Emma  or whichever smiling faces are working today. We LOVE this place and the coffee! ❤️❤️❤️
Our client @wendellfallsnc, one of the largest mas Our client @wendellfallsnc, one of the largest master-planned communities in the Triangle, closed on its first age-eligible rental community plan, Arden at Wendell Falls, that will offer 140 open-concept units and exclusive onsite amenities!
 
Visit our blog to see the @trianglebizjrnl coverage and read the full feature in the TBJ to learn more about Arden at Wendell Falls.
Staying in Raleigh this Labor Day weekend? Stop by Staying in Raleigh this Labor Day weekend? Stop by client @vitaviteraleigh for good snacks and great wine!🍷 Both locations are open normal hours Friday-Sunday and closed on Monday.
You never know who might be hanging out at The Cla You never know who might be hanging out at The Clairemont House. Thanks to @yellowdogcreative for helping save this buddy. Notice that we speak lizard. Or skink. Or gecko or whatever he is. Or maybe it’s the extra caffeine before our client presentation.
Yep, our town is pretty cool. #raleigh Yep, our town is pretty cool. #raleigh
Who wants to have a Friday afternoon porch meeting Who wants to have a Friday afternoon porch meeting?
Congrats to our new neighbor on Bloodworth Street Congrats to our new neighbor on Bloodworth Street South @raleighwineshop ! @blah2voila was there today representing Clairemont at the grand opening festivities and enjoying the @grandchamphospitality sandwich pop up. Yum! 🍷🥪
It’s National Volunteer Month, and volunteers are It’s National Volunteer Month, and volunteers are needed more than ever! Many organizations with scarce resources rely on volunteers and would not exist without them. Visit our recent blog post to read about the organizations Clairemont has supported and how you can make a difference in your community!
Authenticity is trending, and research shows that Authenticity is trending, and research shows that consumers are 2.4 times more likely to view user-generated content as authentic. Read our recent blog post to learn about UGC, how it can benefit your brand and how to use it in your marketing strategy.
From social values to behavior patterns, COVID-19 From social values to behavior patterns, COVID-19 has left an impact on every sector of life, including marketing. Read our blog on marketing in a post-COVID world to learn how things have changed and how that should impact your business strategy.
We are so excited to share that Clairemont earned We are so excited to share that Clairemont earned eight awards, five gold🥇and three silver🥈, at this year's Sir Walter Raleigh Awards hosted by the Raleigh Public Relations Society!🎉 We are beyond grateful to work with so many amazing partners, clients and industry friends!
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