Tag: what does a PR agency do

What Does a PR Agency Do? Briar Chapel’s Spicy App

Clairemont InternAwards, Blog, Case Studies, , , , , ,

More exposure and higher attendance were the goals of the Briar Chapel marketing team as it planned its 9th Annual Pepper Festival to support North Carolina agriculture. Briar Chapel is one of the largest master-planned green communities in Raleigh-Durham and part of Newland Communities, the country’s largest private residential real estate developer. It turned to Clairemont Communications to reengage past festival participants and grab the attention of new audiences.

Strategy

Clairemont spiced up Briar Chapel’s approach with a creative social media personality quiz designed to promote the Pepper Festival to Raleigh-Durham-Chapel Hill residents. Clairemont had two objectives in mind: to increase visibility for the Pepper Festival and build third-party credibility for the event.

Execution

Spark Social Sharing

Clairemont wanted to expand the event’s social media strategy to incorporate a fun, interactive approach that would attract audiences untapped by traditional efforts. We researched the most effective types of personality quizzes and crafted a short online experience that would encourage users to share with a network of friends across multiple platforms, hence organically expanding the festival’s visibility.

“How Spicy Is Your Personality?” Quiz!

Rather than settle for traditional promotions, Clairemont turned up the heat to design an interactive social media quiz that piqued viewers’ interest with a play on words: “How Spicy is Your Personality?” For an unexpected twist, we crafted seven short questions that had little connection with festivals, food, peppers or Briar Chapel. Instead, the quiz featured queries like “What’s your getaway vehicle?” or “Pick Your Poison” – a question followed by four beverage choices ranging from wine to milk with cookies. The quiz posed other clever questions like “If your pants were on fire, you would …” and “your favorite hot spot is …” to emphasize the heat theme of the event. Clairemont peppered the content with twists of wit and humor along with themed verbiage connected to spice, fire and heat commensurate with the Pepper Festival.

The Spicy Personality Results

Once users took the quiz, they found results that stretched beyond the expected, standard “mild, medium or hot” descriptions. Instead, Clairemont crafted five positive personality types that featured popular phrases or song lyrics related to heat, fire and smoke. These descriptions told people if they were a Mild Child, a Sweet Heat, a Spiced Just Right, a Firecracker or a Flamethrower, which contributed to our goal of unexpected and quirky content.

Participants could then share their prescription and accompanying image on Facebook, encouraging friends to take the quiz as well. The quiz also included an opportunity for viewers to enter for a chance to win tickets to the 2016 Pepper Festival, along with details and links to the festival.

Results

Clairemont exceeded each of its objectives of quiz shares, visits and entries, boosted attendance by 10 percent and rolled out the largest festival to date.

The work Clairemont Communications conducted in partnership with Briar Chapel earned an Award of Excellence for Creative Tactics and an Honorable Mention for Social Media from the North Carolina Public Relations Society of America. We are proud that this campaign represents two of the 175 awards we’ve received since starting Clairemont in 2010.

To read more about the work we do with clients, please visit the case study section of our blog.

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What Does a PR Agency Do? Vita Vite Creates “Raleigh’s Sunday Spot”

Clairemont InternAwards, Blog, Case Studies, , , , , , , ,

Two Decembers ago, Lindsay Rice opened Vita Vite, a wine bar and art gallery in downtown Raleigh’s warehouse district, and the concept quickly became a hotspot for locals to gather for a glass of wine after work or to sit by the fireplace on a date night. While Vita Vite attracted steady traffic throughout the week, especially on Fridays and Saturdays, the typical Sunday crowd was smaller. Clairemont Communications help designed a creative approach that would bolster the number of Sunday Funday guests at Vita Vite.

Strategy

Targeting downtown Raleigh businesses and residents, Clairemont devised an events-based campaign, leveraging Vita Vite’s event space to host fun happenings on Sundays and position the wine bar as “Raleigh’s Sunday Spot.” Clairemont’s goal was to increase guest traffic on Sundays by the end of 2016 by planning and executing community events that would attract at least 50 people on-site. We planned to share engaging content from these events as a part of a larger strategy to increase followership on Vita Vite’s Facebook page.

Execution

Since Vita Vita is located in a vibrant downtown location, Clairemont identified a ready-made audience all within walking distance of the wine bar’s front door. Our research revealed that downtown Raleigh residents enjoy exercise, value social activities (that include their pets) and believe strongly in supporting local businesses. As a result, Clairemont crafted an event series that creatively targeted each of these preferences. We decided to push the boundaries and combine several favorite activities into a few key events to “pack a punch.” The best part? The soirees would be just a short stroll from their own homes and businesses!

Sweat and Sip: To tap into the active lifestyle of this demographic, Clairemont partnered with Barre3, a popular Pilates studio, to host an exercise-meets-wine experience in Vita Vite’s event space. After class, participants received a complementary glass of wine, bubbly or beer to allow them to experience the wine bar and socialize with friends. The first Sweat and Sip filled to capacity and was such huge hit that we immediately planned additional events with other downtown Raleigh fitness studios, such as Core Power Yoga and Cirque de Vol. This event also gave Vita Vite a chance to showcase its large event space behind the main bar area. Many attendees commented that they were very impressed by the space and had no idea it was even there.

Pooches on the Porch: We let Vita Vite’s porch go to the dogs on Sundays –literally. Vita Vite partnered with Unleashed, a healthy minded pet store located nearby, to set up a treat table where guests and their dogs can create “doggie bags” of natural and organic snacks. Pet owners lounged on the porch with wine and took selfies in the pet photo booth with their pooches, and the dogs played with wine-shaped dog toys. We encouraged guests to share their puppy portraits on social media and tag Vita Vite to increase online reach and visibility.

Results

In direct correlation with our stated objectives above, we helped bring more people to Vita Vite on Sundays by planning and executing events that attracted approximately 100 people on-site. We were able to increase our Facebook followers by almost 200 percent, as well as engage additional followers when partners shared on their channels. Clairemont’s creative events program boosted business on Sundays, and Vita Vite continued to developed business relationships and gained new regular customers.

The work Clairemont Communications conducted in partnership with Vita Vite earned an Award of Excellence for Creative Tactics from the North Carolina Public Relations Society of America. It also won a Silver Award in Event Marketing from the Raleigh Public Relations Society. We are proud that this campaign represents one of the 175 awards we’ve received since starting Clairemont in 2010.

To read more about the work we do with clients, please visit the case study section of our blog.

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What Does a PR Agency Do? Community Relations Case Study

Josephine ButlerAwards, Blog, Case Studies, Marketing, Public Relations, Raleigh PR Agency, Social Media + Influencer Engagement, , , , , , , , , , , ,
ABC 11’s Angela Hampton poses with Santa Claus, himself!

People commonly ask us what a PR agency does. We thought the best way to answer that question would be to share case studies from our work that was recently recognized at the North Carolina chapter of the Public Relations Society of America’s (NCPRSA) InSpire Awards. Clairemont won 14 InSpire Awards, and we hope that this “Award Winning Wednesday” blog series will inspire you, too!

Client: Triangle Family Services, a United Way of the Greater Triangle partner agency that has been dedicated to assisting families in need for 75 years, providing programs focused on financial stability, family safety and mental health services to more than 7,000 area residents.

Objective: Provide media relations support for the Annual Gingerbread Benefit, the premier fundraising event for TFS, with the following goals in mind:

  1. Use the event to boost overall awareness of TFS and the role it plays in the community by securing local news stories
  2. Help TFS repeat revenue generation of the 2010 event, totaling $93,165 (the largest in the event’s history)
  3. Increase attendance of new donors to help address an overall challenge facing TFS – its aging donor base

Execution: In addition to providing media relations support, Clairemont team members served on the event planning committee for the Gingerbread Benefit.

  • Research: The Clairemont team researched the Gingerbread Benefits held in   previous years. We interviewed the organization’s director and event co-chairs to determine their expectations for the event. Additionally, we took a look at what other popular holiday events were going on in the Triangle around the same time. We used this information to identify what types of events would garner the most attendance and what types of auction items would secure the most interest from bidders.
  • Planning: The Clairemont team participated in monthly meetings and calls to begin planning for the event. Based on our research, we identified several target audiences, including first-time (or new) donors, as well as outlined objectives for our media relations support.
  • Execution – pre-event: Previous pitching experience, including pitching the 2010 Gingerbread Benefit, taught us that local reporters often feel overwhelmed by the number of pitches they receive surrounding holiday benefits. Because of this, we knew we had to get creative with our pitches and took the following approach:  Business angle: Any information or updates surrounding the corporate sponsors of the event, we submitted to business outlets and reporters. Business angle: Any information or updates surrounding the corporate sponsors of the event, we submitted to business outlets and reporters. Chef pitch: Because the event featured gingerbread houses created and then donated for auction by local celebrity chefs, we identified the area’s most recognized local food blog, the News & Observer’s Mouthful, as an appropriate target. With the idea in mind that building gingerbread houses offered excellent visuals, we also successfully pitched local TV stations. Attendance drivers: We submitted event information to local online event calendars. Additionally, we issued two releases on Business Wire to share with reporters and boost SEO.
  • Execution – onsite logistics: The Clairemont team provided onsite support the day of the event, with one team member serving as volunteer coordinator. Because of our strong ties to ABC 11’s Angela Hampton, the emcee for the event, the Clairemont team also served as her point of contact. Additionally, we took photographs of the gingerbread houses as they were being delivered and shared them via the Triangle Family Services Facebook page. Tagging participating vendors and chefs created last-minute buzz that enticed additional people to come to the event that evening.
  • Results: Our media relations campaign was a success! Here’s how we measured up to each of our stated objectives:
  1. Through the placement of nine news stories including interviews on ABC 11 and NBC 17, we strengthened brand recognition of TFS and the Gingerbread Benefit. Additionally, advance coverage from outlets such as Cary Magazine and Mouthful, gave the event credibility and helped increase ticket sales.
  2. Clairemont helped raise total event revenue by 3 percent from 2010 and 174 percent from 2009.
  3. Tickets purchased by new donors represented 50 percent of all ticket sales (a 20 percent increase from last year).

All in all, our efforts were a total success and helped us exceed each of our objectives. Now, we’re already kicking things into high gear to begin planning (and pitching) the organization’s 10th Annual Gingerbread Benefit and 75th anniversary! Stay tuned…

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