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Category: Blog

Pasta PR

Pasta PR

July 11, 2019January 31, 2023 Clairemont InternBlog, Public Relations, Social Media + Influencer EngagementBanza, influencer marketing, Kristen Bell

Getting creative with influencer outreach

When a box of chickpea pasta stuns someone with its splendor, you know creative PR has been at work. This very thing happened when noodle company Banza dazzled Kristen Bell in such a way that she had to post a video about it. I came across this video at a Raleigh Public Relations Society meeting, where Abigail Quesinberry, AVP of social media and influencer marketing at French West Vaughn, was discussing the ins and outs of working with influencers. While outlining the importance of personalized outreach to influencers, she showed us this Instagram post:

https://www.instagram.com/p/BfuFQ58B0w6/?hl=en

Kristen Bell had sent a “love note” to Banza, a company that produces chickpea noodles, telling them how much she adores its product. In response, Banza sent her a completely customized pasta box. Mimicking the packaging’s typical design, the Banza logo was replaced by “Kristen Bell,” and phrases like “25 g protein, 13 g fiber” were replaced by “25 g charm, 14 g humor.” The box makes reference to various aspects of her personality, from geekiness to vocal range.

“And apparently, Banza, they’re a bunch of comedians,” Bell said. “You guys have just made my day! Thank you.” She also declared that this was probably the best present she has ever received. That’s some high-level praise! Praise made even more remarkable by the fact that it’s earned media. Not to mention that in the sea of influencer-brand content, this interaction stands out for its cleverness, humor and originality.

The secret of Banza’s success? Bell nailed it when she referred to the company as comedians. Bell is funny herself, so comedy is the most direct way to her heart. Banza delivered its response to her note in a way that matched Bell’s sense of humor. A more serious or traditionally professional response wouldn’t have garnered the same reaction. The box is not only fun and quirky just like Bell, but the gesture is also totally unexpected. By exceeding expectations in such a phenomenal way, Banza all but guaranteed her response.

https://www.instagram.com/p/BzTM1PqFKsv/

Research is important. Banza obviously did quite a lot when curating characteristics of Bell’s personality to include on the box. However, this video also demonstrates that creativity is just as essential. All the research in the world won’t help if the execution falls flat of stunning.

Evidently, if a PR professional wants to see outstanding results when reaching out to an influencer, they have to make the extra effort to create a hyper-personalized message. And, if possible, a clever, inventive message. The same concept applies if you’re trying to create feelings of surprise and joy in a customer.

One of Clairemont’s areas of expertise is creating stunning, head-turning influencer campaigns. So if you’re itching to reach out to an influencer in a memorable way but don’t know where to start, check out Kelli’s blog on nano-influencers!

Piper Anderson is a Clairemont intern and recent graduate of UNC.

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6 Ways to Ruin Your News

6 Ways to Ruin Your News

July 9, 2019January 31, 2023 Cherith AndesBlog, Public Relations, Raleigh PR Agencyhow get in the paper, how to get on TV, Media Pitching, news stories, Public Relations

You’re ready — primed and excited to connect with your PR agency and finally unveil your big announcement. You can almost see the articles populating your newsfeed or dancing across the 6 p.m. evening news.

But before you go blasting your information into the great big media-sphere, be sure that you’re positioning both you and your PR agency for success. Here are the common ways you can hamstring your news story. Avoid these!

1. Ask your team to pitch something that isn’t news.

Many businesses believe that internal milestones constitute “news.” And while they’re certainly important to the company, it often doesn’t apply to the general public — or to the media. As fun as it is, a new slogan or brand rarely is news. Nor is an internal anniversary (except maybe that time we created a mega media event for a client’s 5th anniversary).

Run through the gamut of test questions: Is my story something new? (Simple yet vital question.) Is this news something that will directly change the reader’s day tomorrow? Is it timely or relevant to anything else? Here’s where a good PR team can bridge the gap by helping you identify newsworthy pitches and develop solid stories around what may initially seem like a non-news event. 

2. Provide an unreasonable timeline.

At Clairemont, we work efficiently and effectively on short deadlines, especially in situations of breaking news or a crisis. However, whenever possible, plan ahead for your big release. Allow time for the team to get all details, ask key questions and develop a solid pitch strategy. Also build in a little cushion to allow for approval from any company leaders and partners.

3. Write by committee.

Trust your PR agency to craft the strongest angle and to create media materials that nail your coverage goals. Resist the urge to over-edit news releases or statements, or micro-manage the pitch strategy. Not only will this delay the process, “heavy meddling” — as we call it — can muddy the message and weaken your news.

4. Pitch on your own.

… especially if you’re working with a team of PR professionals. Our job is to know the media landscape and leverage our well-honed media relationships, connecting the right story with the right reporter. Do not begin to pitch your news at the same time to “a friend” who you happen to know at the local paper or “that guy” at the TV station. Double-pitching is a no-no and may dilute your message.

5. Be unavailable for interviews.

Media often work on a short deadline, and if they agree to an interview, time is of the essence. Provide your schedule of availability to your PR agency prior to the pitching process, and remain available during those times. Stay flexible as well for impromptu interviews. It damages relationships with media to promise them an interview slot and then cancel at the last minute. Be reliable and helpful. 

6. Go “off message” in an interview.

Often times, your team and you will craft talking points or key messages to support the overarching story. Make these your cornerstones in your interview. Don’t begin second-guessing the facts, changing the narrative or contradicting the confirmed message. This will not only confuse the reporter but also may sink the story altogether.

Looking to get your company in the news? Drop us a line to chat about a pitch strategy for your announcement or event!

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Patriotic PR: Advice From Founding Fathers

Patriotic PR: Advice From Founding Fathers

July 2, 2019January 31, 2023 Clairemont InternBlog, Professional Development, Public Relationsadvice, America, Fourth of July, history, PR, tips, USA

In the public relations world, good advice is a valuable commodity. One of the core reasons we operate this blog is to share the insight that we at Clairemont find useful.

In honor of the Fourth of July, I thought it would be fitting to take some public relations advice from our more patriotic origins. Before the idea of a public relations profession was even in the realm of possible occupations (most sources cite the origins of the term “public relations” to the early 20th century), some of America’s most influential people had quotes and advice that are still relevant to a public relations professional today. Straight from the mouths of colonial visionaries, here are our favorite PR quotes from America’s founding fathers.

“Either write something worth reading or do something worth writing.”

– Benjamin Franklin
Photo from Pixabay.com

A quote from the endlessly quotable Benjamin Franklin that speaks to one of the hardest skills to learn in writing. Make your words count. In our daily lives we consume so much content that each precious second that someone spends reading your piece should be worth his or her time. Franklin reminds all of us to edit, cut down on wordiness and make sure that each sentence you write is something worth reading.

“You will never be alone with a poet in your pocket.”

– John Adams
Photo from the Library of Congress

John Adams penned this quote to his son (and future president) John Quincy Adams. In my mind this quote complements the previous quote by Franklin. While your public relations piece should be succinct, it should still be elegant. What you say is important, but it is also important how you say it. John Adams (my favorite founding father, by the way) imparted this advice to his son as a reminder to celebrate the written word and the artistry of a well-crafted sentence. Sound advice from our second president.   

“The advancement and diffusion of knowledge is the only guardian of true liberty.” 

– James Madison
Photo from the Library of Congress

Our last piece of advice is from James Madison, the fourth president of the United States. I hope this quote serves as inspiration to all of us writers. This is the reason to write — to tell stories and share knowledge. As public relations professionals, we are positioned to help tell others’ stories — a gift that very few have. By writing, by sharing and by spreading the word about our clients and our communities, we help others learn about the world around them. We are messengers, both an important and in a way noble profession.

Happy Fourth of July! Enjoy the day, celebrate with friends and family, and eat a hot dog for me. If public relations work is still on your mind, you can find all of our professional development blogs here.

Will Hornbeck is a rising senior at Wake Forest University. He’s named after a Taco Bell. Seriously.

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Briar Chapel Nabs Spotlight in The N&O

Briar Chapel Nabs Spotlight in The N&O

June 24, 2019January 31, 2023 Cherith AndesBlog, Clairemont Client News, Real Estate PRBriar Chapel, Media Pitching, media relations, news coverage, real estate PR

One of Clairemont’s many strengths is media pitching: finding the right story and putting it in the right hands. We’re always excited to work with The News & Observer and love to see the spotlight on client Briar Chapel, one of the largest master-planned communities in the Triangle. See the original article, or check out the Briar Chapel news below!

Chatham community could see influx of senior housing and health care facilities

CHAPEL HILL

The drive south on U.S. 15-501 from Chapel Hill to Pittsboro could have once been described as rural, with fields and farmland stretching out along the roadway.

But now, it’s construction that catches your attention, with neighborhoods, restaurants and shops continuing to pop up — a direct result of the Triangle’s surging population moving southward from Chapel Hill, Durham and Wake County as land prices continue to rise.

That construction isn’t likely to slow down soon.

Newland, a real estate firm responsible for one of the largest communities around the Orange-Chatham county line, Briar Chapel, is set to bring more residential and retail development. Already it has built homes for thousands of residents there.

This time the firm is hoping to attract more retirees to the area, with an apartment project targeting residents ages 55 and up and an assisted living facility planned as part of its next expansion.

Construction on the apartment project, which will have 150 units and be managed by Liberty Healthcare, is expected to begin later this year and will one day feature a wellness facility, art and social programing, and an on-site chef. Newland noted that it is permitted for 350 units.

The assisted-living facility, which will include 105 nursing facility beds and 36 assisted-care beds, will go next to the apartment building. The living facility will have 24-hour care from nurses and will break ground in 2020.

Those two projects will open nearby the under-construction health sciences facility for Central Carolina Community College, a community college that serves Chatham County and two other counties.

Newland hopes that the addition of the training facility in the area, which is scheduled to open this fall, as well as an influx of elderly residents that are more likely to need health care, will attract doctors offices to open in the company’s planned retail projects.

With the addition of the 55-and-up community “there becomes a need with the health care industry,” said Dan Klausner, Newland’s vice president of commercial real estate. “And there’s not a whole lot of health care down this way.”

Currently, Klausner noted, there is not a critical mass of patients on the Chatham County side of U.S. 15-501 to convince health-care practices that they can compete with what already exists in nearby Chapel Hill.

“Chapel Hill has such a plethora of practices and specialists in the area that people haven’t made the jump across the boundary to Chatham County,” he said. “Some practices that we have talked to think the commute into Chapel Hill isn’t that far.”

Though, he added, that could change in a couple of years as Briar Chapel continues its expansion and projects like Chatham Park get off the ground. He said more residents are needed at “Fearrington and Briar Chapel and other communities, so that there are enough households to reach that critical mass.”

Chatham County has been one of the fastest-growing counties in the state in the past decade.

From 2010-18, the county’s population grew by nearly 15% — though most of that growth has really taken off in the past few years.

Just last year, Chatham was the fourth-fastest-growing county in the state, growing by 2.7%, according the U.S. Census Bureau. That rate bested both Durham and Wake counties, and the only county it trailed in the region was Johnston County, which grew by 3.2%.

If that growth continues, retail will also be needed in addition to the health care facilities, Klausner said. Newland, he said, currently has 15 acres near CCCC’s campus and the Liberty apartments set aside for retail.

Veranda, Briar Chapel’s current commercial section.

“Step by step it continues to grow,” he said, envisioning a future where 400 students are at CCCC and hundreds of residents shop and eat within walking distance of their classrooms or apartments.

“We are getting the interest, and it’s about making sure we are picking the right ones,” he said.

Just down the road, Newland has already successfully built one retail development, called The Veranda, that is home to restaurants and offices. Klausner said he thinks the area could support more coffee shops and restaurants.

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The Beauty of Life’s Uncertainties

The Beauty of Life’s Uncertainties

June 21, 2019January 31, 2023 Clairemont InternBlog, Professional Development, The Clairemont TeamCareer, chaos theory, experience, internship, Lyon, risk

Chaos Theory and the Importance of the Process

I graduated from college last month — a phrase which still feels weird to say. For the first time in my life, I’m not a student, and this resulting identity crisis has stirred up a lot of self-reflection. In the spirit of this period of transition, I think it’s fitting to write about the beauty of life’s uncertainties as I look toward my own future.

The traditional way of thinking touts a linear career path. You major in finance; you become an accountant. However, this linear approach does not work in the 21st century, where most people have multiple careers, and the majority of students do not end up in careers related to their majors. Chaos theory — which states that a path to a career is influenced by all sorts of variables like the job market, network, talent, and so on — fits much better. According to Katharine Brooks in You Majored in What?, chaos theory allows for change and the unexpected. It takes into account one’s diverse interests and range of knowledge in order to leverage how the job search actually functions today. The chaos theory encourages one to explore: try new ideas and mindfully take advantage of new opportunities.

I find this chaos theory comforting, because it takes the pressure off of the idea that I, at 21 years old, need to know exactly what I want to do for the rest of my life. Similarly, in the book Designing Your Life, the authors say it is okay if it takes 10 or 30 or 50 years to figure out what you want to do, because life is really about the process. It is an experience, and the fun comes from creating and enjoying those experiences.

Like this Lyonnaise clock, there is beauty in complexity, and the answers don’t always have to be straightforward.

Taking Risks

I love David Sedaris, and earlier this year I was watching an interview of him on Stephen Colbert. He was talking about the commencement speech he would give at Oberlin college, and he said something that really stuck with me. He encouraged graduates to forget their fallback plan, because it can tempt people away from going after their passions. “If you find something to fall back on you’re going to fall back … at 22 you’re built for poverty and rejection. In part because you’re good looking.” This resonated with me (and I don’t just mean the good looking part!). After all, I’m young. Why do I have to do the safe, stable, expected thing? I have never before been better positioned to take a risk. 

There is nothing wrong with choosing the more secure path. I will probably choose that path at some point in the near future. However, I do not want to choose stability simply because I’m afraid to fail at another dream. Right now I want to travel and write about my experiences, so I’m making that dream happen.

Embracing Uncertainties

I knew I wanted to travel post-grad and that I needed funding. So, after months and months of research I finally decided to be an au pair in France. I will live with a really sweet family in Lyon, have plenty of time to travel, (hopefully) become fluent in French, figure out my next step and try my hand at travel writing. I am beyond excited, but sometimes I get scared and filled with self-doubt when I think about things like student loans and career viability. But then I just have to take a deep breath and remember to embrace the chaos of it all and the fun of the experiences. I find myself thinking back on a piece of wisdom that my inspirational travel writing professor imparted. She said that a beautiful life is about having as many different, enriching experiences as possible; she said we never know how much time we have left so we have to do what we want when we can; she said that the road is always waiting.

So I’ve decided to take to the road and see what I find there.

Lyon at dusk — who knows that other golden, glowing experiences await me there?

Written by Clairemont intern Piper Anderson, a recent graduate of UNC.

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