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Author: Tracy Lathan

Pitch Perfect

Pitch Perfect

February 7, 2014January 31, 2023 Tracy LathanBlog, Marketing, Professional Development, Public RelationsPR, professional development1 Comment on Pitch Perfect

Those of us in the PR business have no doubt been asked by a client at one time or another, “How do we get more media coverage?” Unfortunately, the answer to this question is never simple since there are a lot of moving targets in terms of why some stories get covered and some do not. And, while a good story is a good story, I have found that the strength of the pitch is often the deciding factor in what ends up in the media.

Successful media pitching is an acquired skill…one that takes time, and often many failed attempts, to master. While there are always new techniques to learn and approaches to try, here are a few tips that have served me well over the years.

1.Tell a good story. Everyone loves a good story. A well told story can bring the most boring of product launches to life. Stories are personable, relatable. Here’s a great example…the goal was to help our client, C.J. Scarlet, create buzz and awareness about a new device she was bringing to market. But, it was her personal history and background that intrigued the reporter and made it an interesting story. Clayton woman’s high-tech jewelry packs crime-fighting punch.

2. Pick up the phone. With email and all the social channels readily available at our fingertips these days, it can be easy to forget to just pick up the phone. In my experience, the best media pitching successes have been when I was able to talk to a reporter live on the phone and pitch the story to them directly.

3. Think like the audience. Always think like the audience while planning your pitch. What aspect will be most relevant to them? Then, be sure to acknowledge the target audience in your pitch. For example, “I wanted to let you know of a new product that will be of interest to your readers…”

4. Tie your story to a larger trend. You will have a much better chance of getting a reporter or blogger to cover your story if you are able to connect it to a larger trend. Look for national news stories or trends and find a way to make a connection. Last year, we were introducing a revolutionary doorknob and decided to lead with the pitch of how families are very busy these days and often have their hands full, rather than focusing soley on the doorknob. Tying the doorknob pitch to a larger trend translated into prime media coverage, including this story from Handy Magazine: Become a One Trip Champ.

5. Timing is everything. This cliché could not ring more true in terms of media pitching. While we certainly can’t control a natural disaster or other emergency situation, you want to make sure there is not a big event or media story breaking when you plan to contact a reporter. It’s also important to consider time of the day and day of the week depending on who you are pitching. Which brings me to my next point…

6. Do your homework. Regardless of if you are pitching a Wall Street Journal reporter, or a local food blogger, it is critical for you to do your homework. Check out what types of stories they usually cover and read what they have covered recently before contacting them. Find out how they like to be contacted and what time of day might be best.

Like I said, media pitching is an art that takes time to master…so if you’re looking for media coverage for your business, make sure to find a PR team that is well-versed in the art of media relations. Interested in more? See our award-winning media relations for Triangle Family Services’ 10th Annual Gingerbread Benefit.

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Strategies, Goals, Objectives…Oh My!

Strategies, Goals, Objectives…Oh My!

January 22, 2014January 31, 2023 Tracy LathanAPR, Blog, Marketing, Professional Development, Public RelationsClairemont Communications, professional development, PRSA, Public Relations1 Comment on Strategies, Goals, Objectives…Oh My!

Have you ever been writing a PR plan and found yourself questioning whether something was an objective or a strategy? I know I have.  It can be easy to get confused, but when I was studying for the APR a few years ago, I found some helpful guidelines from the PRSA APR Study Guide as follows:

Goals

Keep these few in number. Identify no more than three to five. One may be enough.

Be consistent with management goals and mission.

Think in terms of end results, not process alone.

Objectives

Think in terms of the awareness, attitude or action you desire—not the process but the end result.

Articulate with verbs that reflect changes in awareness, attitude, or behavior: Recognize, acknowledge, know (awareness); favor, accept, oppose, believe (attitude); and purchase, participate, endorse, discard, write, visit (behavior).

Phrase objectives in terms of specific results you desire, and what you think is possible.

Each objective should cite an audience, outcome, attainment level (%) and time frame. (Example: At 
the end of six months, 65 percent of employees will be in a car pool or ride-share program.)

The same objective may fit a number of audiences but strategies may need to be different.

Strategies

The military definition is the science and art of employing political, economic, psychological and military forces to support policies or achieve goals; to meet the enemy under advantageous conditions.

In planning, how will you approach the challenge of working toward your objectives? On what can you build or take advantage in your situation? What devices will you employ?

Your strategy may describe the diplomacy, psychology, philosophy, themes and appeals you will use, or the message you will convey.

It may describe how you will work with community groups.

You probably will have several strategies for an objective.

Some strategies may serve several objectives.

Vehicles or channels you will use to communicate can appear here, or in tactics or activities.

Examples include media relations, third-party endorsement and public engagement.

Tactics

How will you use your resources to carry out your strategy and work toward objectives?

You can have several tactics per strategy.

These serve as specific elements of a strategy or specific tools, more specifically “how to.”

Examples include meetings, publications, tie-ins, community events, news releases, etc.

 

Here is another great post that tackles The Difference Between Strategies and Tactics. Hope you found these tips to be helpful…if so, print them out and use as a quick reference next time you are working on a PR plan!

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The APR Turns The Big 5-0!

The APR Turns The Big 5-0!

January 15, 2014January 31, 2023 Tracy LathanAPR, Blog, Professional Development, Public RelationsAPR, Clairemont Communications, professional development, PRSA2 Comments on The APR Turns The Big 5-0!

The last of the baby boomers are not the only ones turning 50…the APR credential will also celebrate 50 years in 2014. Although the process itself has changed significantly over the past five decades, the APR remains the only nationally recognized certification of the public relations profession. To all my fellow APRs…congratulations! This is a milestone for us all to celebrate. For those of you who are considering the APR…why not make 2014 the year!

As we move into this anniversary year, PRSA will be celebrating those who have already achieved the designation by sharing their stories and testimonials. PRSA will also be promoting the APR and encouraging people to sign up.  You will soon start seeing tools and resources made available though PRSA, including free webinars and updated content on the web site (www.praccreditation.org).

Having served as the NCPRSA Accreditation Chair for the past three years, I have heard countless people say, “It’s something I really want to do, just have not found the right time.” Sound familiar? If so, think about adding the APR to your list of professional development goals for 2014. You won’t regret it. I promise.

APRLogo2In honor of our 50th anniversary, here are a few fun facts about the APR:

– The program originated in 1964 and was administered by PRSA until 1998, when the Universal Accreditation Board was formed to administer the Examination for Accreditation in Public Relations.

– Currently, more than 3,800 PRSA members hold the APR Credential (roughly 18 percent of the membership).

– A 2005 PRWeek/Korn Ferry salary survey, found that Accredited public relations professionals’ annual salaries were approximately 20 percent higher than those of their non-Accredited colleagues, when factors such as age and experience are controlled.

– The cost to take the exam is only $385.00 and PRSA offers a $110 rebate upon completion of the computer-based Examination. Can’t beat it for $275.00!

– The APR is good for life. The only requirement is that every three years you earn a certain number of “points” in continuing education and service categories.

On behalf of all those who have had the honor of adding those three letters after their names…happy 50 APR!

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Is Everyone Shopping Online This Christmas?

Is Everyone Shopping Online This Christmas?

December 19, 2013January 31, 2023 Tracy LathanBlog, Marketingchristmas shopping, flash sales, online marketing, online shopping1 Comment on Is Everyone Shopping Online This Christmas?

This year, Cyber Monday was the biggest single online shopping day in history, with more than $2 billion spent. And according to this recent USA Today article, Online Holiday Shopping Stays Strong While Stores Lag, it looks as though online shopping continues to be king, while physical stores are falling behind. So, it begs the question…does anyone actually Christmas shop in stores anymore?

Personally, I have always loved the holiday shopping experience. Never particularly enjoyed the crowds or the parking, but give me a warm coffee beverage and some festive holiday tunes and I happily joined the masses. But now that I have two kids, a job and a million other things to do, I too have succumbed to the ease and stress free mode of online shopping from the comfort of my home. I have also talked to more people this year than ever who are doing most all their shopping online.

Since I am a marketing professional by trade, of course I look at this through a different lens than the average American. And I am acutely aware that email marketing is one of the biggest reasons online shopping has become so popular. This morning I had no less than 67 emails from every retailer I have ever purchased something from waiting to greet me in my inbox. They all promised FREE shipping or 40 percent off TODAY ONLY. I must admit the sense of urgency of limited availability always gets me.

Screen Shot 2013-12-17 at 4.18.02 PM

I must not be the only one since Flash sales have become so popular in recent years. Sites like One Kings Lane and Zulily cause people like myself to often make impulse purchases because you only have a limited time to take advantage…and then the item is gone. Forever. But there has been a lot of talk lately about whether or not flash sales are just a flash in the pan, or if they are here to stay. According to this recent article, How Zulily Escaped the Flash-Sales Curse, some companies, are doing it right by having a narrowed focus and really working to build customer loyalty. And it doesn’t hurt that Zulily’s target is mamas, who we all know love to hunt for a bargain online.

Companies like Amazon make it so easy…with your credit card information and mailing address already programmed in, it’s only a quick click of the mouse and a new Razor scooter and a Kindle are sitting at your doorstep.  And while having to pay shipping used to be the deterrent for some, now almost all retailers are offering free shipping.

So, I ask…are department store holiday window displays a thing of the past? Or are there still people out there who prefer the hustle and bustle, the brick-and-mortar, and the face-to-face communication. Less than one week left…will be interesting to see if traffic in the physical stores picks up the closer we get to the big day!

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Thinking About APR? Track Your Success

August 14, 2012January 31, 2023 Tracy LathanAPR, Blog, Professional Development, Public Relations, Raleigh PR AgencyRaleigh Public Relations Society

I recently had the pleasure of speaking to members of the Raleigh Public Relations Society about ways to advance in a public relations career. I shared a few nuggets of wisdom that have served me well over the years, but primarily I was there to talk about how working toward your Accreditation in Public Relations (APR) can be great for professional development. One topic we discussed that I want to share is something I wished I had done many years ago – bookmarking those projects you know are something special along the way.

Since the group was primarily comprised young people in their twenties just starting out in their careers, I made the point that while the APR can be an important achievement, you really need a few years of experience on the job before beginning the process. The most important thing to understand is what the APR process entails, so you can set aside components, plans, supporting materials, etc. for those projects throughout your career that really stand out as top notch. You can simply create a separate folder so the materials are easy to access and all in one place. Then, if and when you decide to pursue your APR, you are one step ahead when it comes to preparing your portfolio and readiness review materials.

I really wish I had done this. And I can’t tell you how many candidates over the years have told me they worked on a really great campaign but can’t remember all the details, or where to find the plan. When it came time to prepare for my readiness review, I spent weeks trying to remember all the projects I had worked on over the years and then finding the supporting materials for the one I chose. Even if you never go the APR route, no doubt something will come up down the road where this would come in handy.

So next time something in your gut tells you this project/campaign/event is worth setting aside – do it!! You will be so glad you did.

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Have you heard about Meta’s newest social media pl Have you heard about Meta’s newest social media platform? It’s called Threads, and it’s being referred to as “the new Twitter.” Read everything you need to know about Threads in our latest blog post - link in bio!
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We are proud to represent Raleigh as a member of P We are proud to represent Raleigh as a member of Public Relations Consultants Group, allowing us to offer clients expertise and support across the country! Clairemont founder, Dana Phelps aka @blah2voila, recently attended the PRCG conference in Oklahoma City.
2022 has been a fantastic year for Clairemont Comm 2022 has been a fantastic year for Clairemont Communications! Visit our blog for the full 2022 year in review!
As communications professionals, we wear a variety As communications professionals, we wear a variety of hats to meet our clients’ needs.
 
We’re writers, social media managers, photographers, marketers, editors, content creators- the list goes on and on.
 
Check out our recent blog post to learn what @olivia.noles , account coordinator here at Clairemont, does on a weekly and monthly basis.
#communicationsagency #communicationsmajor #pragencylife #pragency #raleighpr
This Friday, Clairemont’s Dana Phelps, @blah2voila This Friday, Clairemont’s Dana Phelps, @blah2voila , will be speaking at the 2022 @nc_prsa Strategic Communication & MarCom Conference! Phelps is a repeat presenter at this annual conference, and this year she is leading a session called Growing from Communication Technician to Strategic Counselor during which she will share three of her coined concepts: knowcasting, morecasting and collabolighthing. Visit our blog for the link to register for the conference!
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For example, a statewide resource for small businesses recently hired Clairemont to devise an executive visibility campaign to help position the organization and its director as the leading small business resource in North Carolina.
 
Head to our blog to read what exactly an executive visibility campaign entails and to learn more about our services!
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Our client @wendellfallsnc, one of the largest mas Our client @wendellfallsnc, one of the largest master-planned communities in the Triangle, closed on its first age-eligible rental community plan, Arden at Wendell Falls, that will offer 140 open-concept units and exclusive onsite amenities!
 
Visit our blog to see the @trianglebizjrnl coverage and read the full feature in the TBJ to learn more about Arden at Wendell Falls.
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It’s National Volunteer Month, and volunteers are It’s National Volunteer Month, and volunteers are needed more than ever! Many organizations with scarce resources rely on volunteers and would not exist without them. Visit our recent blog post to read about the organizations Clairemont has supported and how you can make a difference in your community!
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We are so excited to share that Clairemont earned We are so excited to share that Clairemont earned eight awards, five gold🥇and three silver🥈, at this year's Sir Walter Raleigh Awards hosted by the Raleigh Public Relations Society!🎉 We are beyond grateful to work with so many amazing partners, clients and industry friends!
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