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Tag: APR

Clairemont’s Tracy Lathan Featured as PRSA District Speaker

Clairemont’s Tracy Lathan Featured as PRSA District Speaker

March 20, 2018January 31, 2023 Cherith AndesAPR, Blog, The Clairemont TeamAPR, PR Speaker, PRSA Conference, PRSA Southeast District Conference, public speaking

Clairemont’s very own Tracy Lathan, APR, is stepping on stage as a featured speaker at the PRSA Southeast District Conference in Raleigh, N.C.

An account strategist at Clairemont Communications, Tracy brings a vast wealth of experience in the public relations industry. Prior to joining the Clairemont team, Tracy led integrated marketing programs for two Fortune 500 companies, John Deere and Target Corporation. She was responsible for planning and executing media events for John Deere’s new product launches, efforts that secured a PRSA Silver Anvil award. For Target, Tracy led media relations efforts, industry events and new initiatives targeting influencers and bloggers.

Tracy has been instrumental in creating Clairemont’s blogger engagement program, leading employee communications initiative for clients and providing strategic counsel to Clairemont’s retail, restaurant, education, design and real estate clients. In addition, Tracy currently serves as the accreditation chair on the NCPRSA Board of Directors.

As one of the area’s leading experts on APR, Tracy will be hosting a pre-conference session about the accreditation process, along with Eva Hornak, APR, and Stephanie Llorente, APR. This workshop will equip both students and professionals with strategies to prepare for the accreditation process and to build their accreditation portfolios.

Get all the details about the conference, coming April 18-20, 2018!

 

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Masters vs. APR

Masters vs. APR

July 11, 2017January 31, 2023 Dana PhelpsAPR, Blog, The Clairemont TeamAPR, masters in communication, professional development, PRSA

Seeking to advance your knowledge of public relations? There are numerous ways to do so, and here Sarah Hattman provides insights through the lens of earning her APR while Cherith Andes offers her perspective based on her masters degree in communication and media studies.


Prepping for the Job: APR vs. Masters in Communication

SARAH HATTMAN: APR

APR. It might make you think annual percentage rate, but for those of us who are PR practitioners it means Accredited in Public Relations. It’s a credential earned by public relations professionals who prove their competency in the knowledge, skills and abilities required to practice public relations with an effective and well-rounded approach in today’s business world. It’s a great tool for anyone who works in PR and is looking to to advance their career or simply expand their knowledge beyond their immediate experience. The path to accreditation is challenging but attainable as long as you commit to the multiple step process.

I first heard about the APR process while attending a professional development luncheon when I lived in Albuquerque and was a member of PRSA’s New Mexico Chapter. It was 2011, and I was only a few months into my PR career. After working in news for a decade, I saw it as a great opportunity to embrace and learn more about the profession.

My APR at Work

  • Building Blocks for My PR Career: PRSA defines PR as, “a strategic communication process that builds mutually beneficial relationships between organizations and their publics.” The APR process forced me to further consider all the facets of PR: how it works, what’s the best strategy to make my message known, how the methods we use to communicate are always changing and how I can be a better communicator?
  • Challenging Myself: Often times, people tend to fall into a routine and develop a certain way of doing things. However, in the world of PR, no two clients or strategies are the same. To be the best that you can be you have to recognize this and challenge yourself to look at each project from all angles in order to develop a successful plan.
  • Moving Out of My Comfort Zone: Before I started the APR process my comfort zone was media relations. I had first-hand experience on both sides. First as a television producer, reporter and anchor who worked with PR people fairly regularly, and then as a PR practitioner who pitched stories to the media. I recently read Frédéric Harper’s blog post “The Magic Happens Outside Your Comfort Zone,” and it really resonated with me. While my background in the media is useful for my PR career,  it was earning my APR that gives me the confidence to move beyond of my comfort zone.

CHERITH ANDES: MASTERS IN COMMUNICATION AND MEDIA

After several years in the communications and marketing industry, I found myself returning to the same question: “But why this approach?” Strong PR requires a fountain of fresh ideas, but simply put, creativity without strategy fails to produce results. Effective communication campaigns marry targeted research with comprehensive strategy to deliver the right message to the right audience at the right time. Without the guiding hand of research, even the most innovative marketing campaigns fizzle and fade, and potentially epic ideas join a graveyard of missed opportunities.

I refused to follow that demise.

To build my “communication tool box,” I pursued my masters degree in communication and media studies. Through two years of late nights and hefty papers, I sought to uncover the academic bedrock supporting accurate research, strategy development and–ultimately–effective PR campaigns. Now a few years after graduation, my masters undeniably provided knowledge, skills and tools that inform my work on a daily basis.

My Masters at Work

  • The Big Picture: Many practitioners fall into the trap of a tactics-only approach to PR while failing to consider the broader factors at play. During my masters, I studied key theories that illuminate the patterns behind interpersonal and organizational communication. Step beyond Grunig’s basic Four Models of PR, for example,to examine how muted group theory or Noelle Neumann’s Spiral of Silence theory affects behavior adoption. Eye-opening, I promise. PR practitioners cannot afford to ignore this types of influences when crafting a campaign, and my masters trained me to examine PR strategies within a wider theoretical context.
  • Reliable Research: Ever read an article that cites something like “Sixty-eight percent of all middle-class Americans prefer XYZ?” Statistics can be misleading, especially if not defined, conducted and represented with precision. My masters provided hands-on work with quantitative and qualitative research methods, from focus group methodology to public survey coding (down to the intricacies of margin of error relative to sample size). These concepts translated into well-honed skills for collecting and integrating scientifically accurate data into relevant communication campaign.
  • The Old Hats: Here’s to the ones who have gone before! During my masters, I had the opportunity to learn from some of the leading communication researchers in the nation. Their experiences provided a wealth of case studies: what works, what doesn’t in a real-life dynamic. From Toyota’s crisis communication strategy to Binder’s research on Twitter and public opinion, I’m armed with an arsenal of applied communication examples (not to mention a network of great advisors) to guide my projects.

I have had the pleasure of working with both of these smart and talented women and admire their commitment to the field of public relations. Want to know some other things I find pretty awesome about my colleagues? Check out our other posts on The Clairemont Team.

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PR People: Roger Friedensen, APR

PR People: Roger Friedensen, APR

March 8, 2017January 31, 2023 Sarah HattmanBlog, PR People, Public RelationsAPR, boutique PR, PR advice, PR People, Raleigh PR

Roger Friedensen, APR

Job Title and Function: I’m a partner and co-founder of Forge Communications, a research and communication strategy firm with offices in Raleigh and Charlotte. Launched in 2009, we’re a small boutique firm comprised of senior-level consultants, so my work is actually doing the work – which I love. We all have held leadership positions in our past lives at agencies, non-profit associations, health systems and corporations, but this time around we wanted to spend our days helping clients solve real problems and produce measurable value rather than building a big firm again and having to “feed the overhead beast.” Been there, done that. 🙂

Most Rewarding thing about working in PR today: For me, it’s what it’s always been: the challenge that comes from helping create order out of chaos and solve complex problems; the opportunity to collaborate with smart, creative, accomplished individuals from whom I can learn; and the chance to do meaningful work that helps our clients — and, in turn, their employees, customers, communities and sectors — accomplish what they want and need to do better and improve lives. It’s also really cool to be working in the middle of one of [if not the most] transformative times in the industry’s history. As a geek and wanna-be futurist, I love the intersection of communications and technology!

Craziest/most challenging thing you’ve done in PR: After 32 years in this business, that could be a reaaaaaaally long list. A couple of items do stand out, though. First, I took a former U.S. Surgeon General, the past president of the American Medical Association, the president and CEO of the second-largest pharmaceutical company on the face of the planet, and about two dozen senior pharma executives to what turned out to be an overly trendy, Yuppie-filled restaurant/hip-hop dance bar in San Francisco’s financial district.

Second, I was once threatened by a county commissioner while on a client’s advance team informing him and his fellow commissioners that their county and three others in North Carolina were on the short list for a low-level radioactive waste disposal facility. “Son, if I were you, I’d get out of this county by high noon. It’s time for us to marshal the troops.” We hit I-40 out of the county right after the meeting.

And finally, I helped one of my colleagues, the great Mike Herman, APR, Fellow PRSA of blessed memory, manage a “unique” crisis situation for one of our clients, Austin Nichols. I’ll let the Wikipedia entry speak for itself: “On May 9, 2000, a fire destroyed a seven-story aging warehouse at the company in Anderson County, Kentucky. It contained more than 17,000 wooden barrels of whiskey. Burning whiskey flowed from the warehouse, setting the woods on fire, causing limestone deposits to explode. Firefighters saved Lawrenceburg’s water treatment plant from destruction. However, an estimated 20% of the whiskey flowed into the Kentucky River. The river contamination required the temporary shutdown of the water treatment plant. Officials ordered water usage restrictions. Businesses and schools were closed because of the water shortage. The alcohol spill also depleted the oxygen in the river, killing an estimated 228,000 fish along a 66-mile stretch. The EPA and the Coast Guard’s Gulf Strike Team aerated the river using equipment mounted on barges. The company paid $256,000 to the Kentucky Department of Fish and Wildlife in an effort to restore the fish population in the river.”

Yep. That’s right. More than 180,000 gallons of prime Wild Turkey bourbon made its way into the Kentucky River in the middle of the night, forming a mile-long plume of whiskey that wiped the river clean. The plume didn’t dissipate until it reached the Ohio River.You just can’t make this stuff up.

Advice for new PR pros:

Tip #1: Stay unquenchably inquisitive.
Tip #2: Recognize that “PR” does not mean the same to folks outside of the profession as inside. Understand that to remain relevant (i.e., employable) your perspective and skill set — not to mention your reading and professional development — must be broader than “traditional” public relations practice (media relations, special events and the like). Our business is about clarifying and strengthening communication between individuals. Public relations, marketing, advertising, content management, etc. — those are just different colored lenses we can use to evaluate a problem and figure out a solution.
Tip #3: Learn and practice good manners. They make a difference.
Tip #4: Don’t be lazy, greedy, rude, stupid or unethical. I really shouldn’t have to say this.
Tip #5: Don’t be lazy, greedy, rude, stupid or unethical. I really shouldn’t have to repeat this.
Tip #6: Learn to read the tea leaves and connect the dots. This business is not simply about connecting people; it’s about seeing the linkages among ideas, trends, issues, opportunities, people and organizations and making meaningful connections.
Tip #7: Get out of your own head and your own world regularly so you can be better able to put yourself in others’ shoes.
Tip #8: Learn to ask questions.
Tip #9: Learn to ask smart questions.
Tip #10: Learn to ask smarter questions.

Bonus Tip: Learn how to write, speak and, the most important, listen successfully. But then again, that’s good advice for pretty much everybody.

Are you interested in being featured in “PR People?” Send us a message on Facebook to share your story!

Sarah Hattman, APR is president-elect for the North Carolina chapter of Public Relations Society of America and has been working in PR since she left television news. She grew up in North Carolina and was excited to move back to her home state in 2012 and then join Clairemont Communications, a Raleigh PR agency. 

 

 

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On the Record: Proofreading

On the Record: Proofreading

February 10, 2016January 31, 2023 Sarah HattmanBlog, On the Record, Professional DevelopmentAPR, errors, hard copy, professional development, proofreading, proofreading tips, typos, writing skills

Whether you are talking about public relations, human resources or small businesses, they all have one thing in common: proofreading. No matter the industry, it’s something all professionals should do. After all, there’s a lot at stake. If you are prone to sending out emails and preparing documents that are riddled with typos and grammatical errors, you are damaging your credibility.

Glenn Gillen, APR, is a senior account manager at S&A Communications and a master proofreader. He recently spoke at the Raleigh Public Relations Society’s monthly professional development lunch, and today he’s going On the Record to share some quick tips to improve your proofreading skills and your credibility.

 

https://clairemontcommunications.com/wp-content/uploads/2016/02/On-the-Record-Proofreading.m4v

 

What tactics do you use when proofreading? Send us a tweet!

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On the Record: Stan Phelps

On the Record: Stan Phelps

November 4, 2015January 31, 2023 Sarah HattmanBlog, Marketing, On the Record9 inch marketing, APR, best practices, blue goldfish, Marketing, NCPRSA, Public Relations, seminar, Stan Phelps, tactics

As PR practitioners, we are always working to learn what’s new in our ever-changing industry and advance the profession. We are also known to be very social, collaborative people. So it’s no surprise that we like to share insights and practices among our colleagues – which lead to the creation of On the Record hosted by me, Sarah Hattman, APR.

On the Record is a video blog series designed to explore emerging trends, PR tactics, best practices and all things PR. We’re kicking it off with and Stan Phelps of 9 Inch Marketing as he explains how to create an excellent customer experience.

https://clairemontcommunications.com/wp-content/uploads/2015/10/NCPRSA-Blue-Goldfish5.mp4

 

Want to learn more from Stan? Follow him on Twitter. Want to meet some of our other favorite communications experts? Check out our blog posts featuring members of PRSA’s Counselors Academy.

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