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Category: Blog

Businesses: Keep or Quit Facebook?

Businesses: Keep or Quit Facebook?

November 30, 2020January 31, 2023 Cherith AndesBlog, Marketing, Social Media + Influencer EngagementFacebook, Facebook marketing, Social Media, social media marketing1 Comment on Businesses: Keep or Quit Facebook?

Ah, Facebook.

What started as a closed social network for college students has mushroomed into one of the largest advertising and informational platforms in cyberspace. Facebook has shouldered its fair share of political drama and data breaches, and it still continues to grow, sporting everything from Karen memes to Halloween pics of the grandkids.

To Keep Or Quit?

That is the question. A maelstrom of change, is Facebook’s hotbed still a useful platform for businesses?

Facebook has seemingly squished organic reach since its algorithm shifts in 2018. Businesses have watched their organic impact dwindle along with their engagement and action rates. Given this, many have started questioning whether they should invest the time and resources to maintain a Facebook account at all.

Keep. And Here’s Why.

While Facebook may not function in the same way it did eight years ago, five years ago or two years ago, businesses still garner significant benefits from maintaining a compelling presence.

In fact, research shows that there are almost 2.75 billion monthly active users worldwide, an increase of 12 percent from 2019. In addition, approximately 1.8 billion people log onto Facebook daily — again, an increase of 12 percent year-over-year. Facebook is growing rapidly and is regularly trafficked.

1. Facebook is your business card.

The stats show that Facebook is the internet’s third-most visited website behind Google and YouTube. In essence, Facebook serves as a powerful search engine for information, much like Google. Potential customers and partners investigate the validity of your business, while job applicants explore photos, videos and posts to get a sense of your company’s culture. An active, healthy Facebook presence legitimizes your business, offers a peek into the personality and culture, and demonstrates that your company has the resources and energy to invest in two-way conversation. When they search, you need to be there.

2. You want the option to advertise (e.g. increase revenue).

While organic reach may have decreased, opportunities for paid advertising has skyrocketed on Facebook. In Q3 of 2020, Facebook ad revenues increased to $21,221 (in millions), a 22-percent increase year-over-year. In addition, average revenue per user increased from $6.95 in Q1 of 2020 to $7.05 in Q2 of 2020. That means that each person is spending more on Facebook ads, and that’s no small deal.

Targeted, intelligent ad campaigns on Facebook can not only increase sales for warm customers but also nurture cold prospects into your sales funnel. In order to tap into this goldmine, you have to have a Facebook business account. Another reason to keep yours up and running strong!

3. The conversation is happening … with or without you.

We recently worked with a client that addressed accusations against its business. And guess where this conversation jumpstarted? Yup, on Facebook. Had this business not had an active, listening account on Facebook, it would have missed this crisis altogether and likely not been able to correct information, offer mitigating actions and make things right. Conversations by customers and partners will occur whether you’re on Facebook or not. So why not be present to be a part of the conversation?

It’s not time to ditch Facebook … yet.

Strategies have changed from relying solely on organic content to crafting targeted ads and investing in interest-based groups. But your business has to be on Facebook to even be a part of these conversations — opportunities you don’t want to miss.

And hey. We can help!

Drop us a line to talk about your social media strategy!

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Top 4 Content Creation Resources

Top 4 Content Creation Resources

November 20, 2020January 31, 2023 Clairemont InternBlog, Marketing, Professional Development#messages, #resource, #visuals, copy, Marketing, Storytelling, writing

The data is undeniable: content is still king.

Statistics show that 82 percent of consumers perceive a brand more positively after viewing custom content, 47 percent of consumers connect with three pieces of content before buying, and strategic blogging can boost website traffic by 300 percent. Need more? Online searches for “content marketing” have skyrocketed 400 percent in the last 10 years. 

Compelling content serves as the bedrock of successful marketing and PR campaigns. Whether a snappy social media post or a full brand narrative, inspiring storytelling holds the power to forge a connection that compels consumers into action.

Top 4 Clairemont Content Creation Resources

Here are four resources that will help you and your organization craft powerful and appealing copy. Warning: These tools will improve your marketing flair and finesse. 

3 Tips to Creating a Compelling Story

Whether a tweet, a blog or a presentation, leverage this problem + solution approach to weave captivating narratives that pack a punch.

6 Tips to Create Magnetic Content

Brainstorming your next blog doesn’t have to be a dreaded task. Utilize these steps to create powerful print pieces that become “must-reads” for your audience.

Boost Your Blog

You’ve written an eye-catching piece. Now what? Build your blog’s reach, spark engagement and generate more traffic to your website.

Mightier Messages

How can you guarantee that your marketing efforts aren’t falling flat? Here’s a sneak peek: sometimes less is more when orchestrating meaningful messages. 

Want more useful tips?
Explore the public relations section of our blog!


By Clairemont intern Anna Beth Adcock, a senior at NC State.

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Client Wendell Falls Unveils Hero Home

Client Wendell Falls Unveils Hero Home

November 18, 2020January 31, 2023 Cherith AndesBlog, Case Studies, Real Estate PRHero Home, real estate marketing, real estate PR, Veteran's Day, wendell falls

We’re excited and honored when we have the opportunity to partner with incredible clients who give back to our community. And this is just such an occasion.

On Veterans Day 2020, client Wendell Falls gathered with its partners to honor a legacy – the legacy of SFC Elis A. Barreto who dedicated his life to his country, who served with courage and who made the ultimate sacrifice for his nation.

Wendell Falls, along with Garman Homes, the HBA of Raleigh-Wake County, the U.S. Veterans Corps and Operation: Coming Home, hosted a patriotic key ceremony to unveil a “Hero Home” to the family of SFC Barreto, who died in combat in September 2019. The first in Wendell, this Hero Home was given to Legna, SFC Barreto’s wife, and her children as a gift to honor his service. Fresh Paint by Garman, one of Wendell Falls’ award-winning builders, constructed the house on a homesite donated by Newland.

Called a Hero Home Finale, the key ceremony celebrated the life and accomplishments of SFC Barreto. The event featured patriotic songs from the Bombshells along with heart-felt comments from government officials, Garman, Newland, the HBA … and finally Legna herself.

Partners unveiled exciting gifts for Legna and her family, such as technology from Lenovo, a golf cart from Garman (for the Wendell Falls culture!), a refurbished car and even a special military-themed room for Legna’s two boys.

We were thrilled to share this heart-warming story with our community and the media. If you want to get a glimpse of the day in action, check out one of these stories!

  • The News & Observer, Front Page (also in The Charlotte Observer, The Winston-Salem Journal and Stars and Stripes)
  • ABC 11 TV
  • CBS 17 / WNCN TV
  • WRAL TV
  • The Fayetteville Observer
  • Wake Weekly
  • Triangle Business Journal

Thank you to all who have served our country. We are deeply grateful for your investment and sacrifice.

*All photography credited to Bekah Morton Photography.

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No Apologies: Authentic Brands

No Apologies: Authentic Brands

November 17, 2020January 31, 2023 Clairemont InternBlog, Marketing, Public Relations#burgerking, #generationz, #millennials, #patagonia, advertising, brand

Today’s consumers are perceptive, able to keenly sniff out performative authenticity. Potential clients and consumers of a company seek to support cause-driven brands that align with their own values. According to an article by Entrepreneur, brands should cultivate consumer loyalty through originality, “find an angle that nobody has taken before, and develop an image and voice that are wholly your own.”

What original content do people want, anyway?

As the largest living adult generation with an estimated total spending of $1.4 trillion over the course of 2020, millennials make up a powerful part of the market. The youngest age group, Generation Z, has companies scrambling to secure its approval, since this generation’s buying power equals more than $140 billion. 

For millennials, here are a few important statistics to remember:

“Sixty-one percent of millennials are worried about the state of the world and feel personally responsible to make a difference.” – Huffington Post

“Eighty-four percent of millennials don’t trust traditional advertising.” –Hubspot

In addition, marketers should keep in mind that Generation Z is aware of obvious marketing pitches, wanting products that offer them an experience over a tangible item. Generation Z asks, “What experience will your product bring me?” According to an article by Mention, “Products are 25 percent of what you sell. The rest is an intangible feeling tied to the product.”

In the current marketing climate, consumers of all ages value brands that are socially responsible and authentic. Here are a few brands that have been originally and unapologetically authentic, earning the respect (and business) of their audiences. 

Burger King Shoutout

Burger King has been known to challenge the status quo with its advertisements, whether through humorous television commercials or with bold visual and verbal content. Burger King has perfected its brand voice to be cheeky, witty and unafraid of highlighting prevalent social happenings. Take a peek at a few of the ways Burger King “roasted” its competition with effective advertising. 

The latest Burger King ad went so far beyond blatant boldness that it didn’t initially seem to make sense. What was this advertisement? A big, detailed picture of a moldy, unappetizing BK burger, along with the caption, “The beauty of no artificial preservatives.” 

The message of this content was clear: Burger King’s burgers are made with fresh ingredients, so they get moldy if left out. Burger King’s global CMO, Fernando Machado, believes that in order to grab people’s attention, an ad needs to trigger an intense emotional response. During the recent EffWeek conference hosted by the Institute of Practitioners of Advertising, Machado said, “If you want to cut through the clutter and not rely on an insanely big budget, which most marketers don’t have, you need to do things that are bold and edgy and hit a nerve.”

This ad certainly hits a nerve. It avoids being labeled as a “typical ad,” and it promotes a certain idea of the type of food experience you’re getting by dining at Burger King. Check, check and double-check. 

Patagonia Shoutout

Patagonia is another example of a brand that is more concerned with the message and cause that it’s backing rather than focusing on the simple appeal of an aesthetic logo. 

While Patagonia loves raw advertisements using video content of real people using its gear to adventure in real life, one of its latest advertisements took an unapologetic social and political stand. 

Sewn into a style of shorts is the message, “Vote the Arseholes Out.” While not referring to any specific candidate, Patagonia is calling its consumers to vote out any candidate that rolls back environmental protection and does not actively attempt to control climate change. Patagonia’s European marketing director, Alex Weller says that making such an ambitious statement challenges the company to “rethink how it approaches business,” and shift its focus to being both sustainable and profitable. 

Patagonia has identified its company values, and its advertisements reflect this. The company’s goal isn’t to “fuel a superficial desire” for its products but rather to create intrigue about the effects of environmental impact through its brand voice. 

The best part?

People are taking notice.

Want to know how to make your brand bold and bodacious? We’ve got ideas. Shoot us an email!

By Clairemont intern Anna Beth Adcock, a senior at NC State.

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How Brands Get the Ha-Has

How Brands Get the Ha-Has

November 6, 2020January 31, 2023 Clairemont InternBlog, Marketing, Wonderfully Randomcomedy, humor, Marketing, target marketing, Twitter

The way to a consumer’s heart might just be through his or her funny bone. Using humor in marketing breaks down walls and showcases a brand’s one-of-a-kind personality. When it comes to captivating comedy, what brands have landed the laughs with their target audience?

All About Brand Awareness

The driving motivation behind advertising efforts is to generate brand awareness with memorable campaigns that ultimately drive sales, of course. While some might say doing business leaves little room for humor, integrating a splash of silliness is proven to foster meaningful connections between consumers and a brand. The use of comedy not only serves to build brand identity, but humor marketing also gives a brand its own personality and air of authenticity. 

Which Brands Have Struck Their Audience’s Funny Bone? 

When a brand successfully leverages comedy to resonate with an audience, people take notice. In 2010, Old Spice made a bold decision that saved its brand during the Superbowl commercial break. A men’s grooming products brand, Old Spice advertised to the female partners of the men that would be the purchasers of Old Spice products. The viral marketing campaign, “the man your man could smell like,” garnered 220,000 YouTube views in a matter of hours after launching. 

The marketing genius behind this madness?

Humor, audience engagement and tons of quality content. Old Spice invited social media users on various platforms to submit questions to ask the “Old Spice Man” that would go live in an ad. People loved it, and the ads garnered attention, excitement and interest without relatively low cost and effort. Positive exposure for a brand because of a man cracking cool comments in front of a shower? That’s the beauty of humor marketing. 

What other brands have successfully dabbled in comedy? 

State Farm’s beloved Jake from State Farm, the quirky, potty-humored ads from the Dollar Shave Club and Clorox’s jokes about situations where you might need a Clorox wipe are all fantastic examples of the potential of humor marketing. 

Sarcasm Status: Trending

Twitter has normalized a casual, sarcastic tone for its users, giving brands an opportunity to capitalize on a casual marketing medium while showcasing a different part of their brands’ voices and personas. 

Wendy’s has earned a reputation on Twitter for being sassy, sarcastic and downright hilarious. While Wendy’s television and print advertising tactics might blend in with any other fast food joint, Wendy’s Twitter account has earned the brand a whole new level of awareness. From Tweets like, “Hey @McDonald’s, roast us.” to sassy exchanges with the Burger King Twitter account, Wendy’s has amassed a huge following, all because of its form of humor. 

Wendy’s isn’t the only brand to recognize the beauty of Twitter’s casual essence. Moon Pie has perfected the art of offhand hilarity with its tweets. This strategy has worked so well for its brand recognition that people who don’t even eat Moon Pies still give them a follow, including me!

The Impact of Empathy

Especially amidst a pandemic, humor in marketing can both boost a brand and serve as a much needed breath of fresh air. According to an excerpt from a Marketing Week article, “There’s an old Vaudeville expression that laughter is the shortest distance between two people.”

One of the main goals of marketing is to connect with an audience and to empathize with them. Humor can accomplish this, bridging the gap between a brand and its audience. Author Andrew Tarvin once said, “Both humor and marketing are about communication … If you get a consumer to laugh, you get them to listen. If you get them to listen, you get them to learn, and ultimately act.” 

If a brand can make an emotional connection by mixing compassion and humor together, it will establish itself positively in the mind of its audience. Here are a few brands that have managed to create content that does just that. 

Want to know more about marketing methods? Look at our blog about the magic of memes!

By Clairemont intern Anna Beth Adcock, a senior at NC State.

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clairemontcommunications

Have you heard about Meta’s newest social media pl Have you heard about Meta’s newest social media platform? It’s called Threads, and it’s being referred to as “the new Twitter.” Read everything you need to know about Threads in our latest blog post - link in bio!
SNEAK PEEK! @dellthepig landed at @wendellfallsnc SNEAK PEEK! @dellthepig landed at @wendellfallsnc (client) today, and rumor has it that @blah2voila has already been hamming it up with Dell! We know you want a selfie with Dell to post on Pigstagram, too!
We are proud to represent Raleigh as a member of P We are proud to represent Raleigh as a member of Public Relations Consultants Group, allowing us to offer clients expertise and support across the country! Clairemont founder, Dana Phelps aka @blah2voila, recently attended the PRCG conference in Oklahoma City.
2022 has been a fantastic year for Clairemont Comm 2022 has been a fantastic year for Clairemont Communications! Visit our blog for the full 2022 year in review!
As communications professionals, we wear a variety As communications professionals, we wear a variety of hats to meet our clients’ needs.
 
We’re writers, social media managers, photographers, marketers, editors, content creators- the list goes on and on.
 
Check out our recent blog post to learn what @olivia.noles , account coordinator here at Clairemont, does on a weekly and monthly basis.
#communicationsagency #communicationsmajor #pragencylife #pragency #raleighpr
This Friday, Clairemont’s Dana Phelps, @blah2voila This Friday, Clairemont’s Dana Phelps, @blah2voila , will be speaking at the 2022 @nc_prsa Strategic Communication & MarCom Conference! Phelps is a repeat presenter at this annual conference, and this year she is leading a session called Growing from Communication Technician to Strategic Counselor during which she will share three of her coined concepts: knowcasting, morecasting and collabolighthing. Visit our blog for the link to register for the conference!
@clairemontcommunications and @yellowdogcreative g @clairemontcommunications and @yellowdogcreative go together like the bacon and eggs! And speaking of bacon and eggs, have you been to @therainbowluncheonette yet? YUM!
Later this year, Clairemont client @wendellfallsnc Later this year, Clairemont client @wendellfallsnc, a master-planned community just 15 miles from downtown Raleigh, will welcome @parksideraleigh, a Raleigh-favorite restaurant known for its fresh, made-from-scratch dishes, to the community!
 
Visit our blog to see the @trianglebizjrnl coverage and read the full feature in the TBJ to learn more about Parkside.
“What exactly does a PR Agency do?” Because we get “What exactly does a PR Agency do?” Because we get this question often, we have a series on our blog where we dive into our recent projects to give you a look at what a PR Agency really does.
 
For example, a statewide resource for small businesses recently hired Clairemont to devise an executive visibility campaign to help position the organization and its director as the leading small business resource in North Carolina.
 
Head to our blog to read what exactly an executive visibility campaign entails and to learn more about our services!
So you say it’s National Coffee Day? We say let us So you say it’s National Coffee Day? We say let us tell you about our new favorite @drink321coffee ! If you are in Raleigh, go see Paul, the other Paul, Emma  or whichever smiling faces are working today. We LOVE this place and the coffee! ❤️❤️❤️
Our client @wendellfallsnc, one of the largest mas Our client @wendellfallsnc, one of the largest master-planned communities in the Triangle, closed on its first age-eligible rental community plan, Arden at Wendell Falls, that will offer 140 open-concept units and exclusive onsite amenities!
 
Visit our blog to see the @trianglebizjrnl coverage and read the full feature in the TBJ to learn more about Arden at Wendell Falls.
Staying in Raleigh this Labor Day weekend? Stop by Staying in Raleigh this Labor Day weekend? Stop by client @vitaviteraleigh for good snacks and great wine!🍷 Both locations are open normal hours Friday-Sunday and closed on Monday.
You never know who might be hanging out at The Cla You never know who might be hanging out at The Clairemont House. Thanks to @yellowdogcreative for helping save this buddy. Notice that we speak lizard. Or skink. Or gecko or whatever he is. Or maybe it’s the extra caffeine before our client presentation.
Yep, our town is pretty cool. #raleigh Yep, our town is pretty cool. #raleigh
Who wants to have a Friday afternoon porch meeting Who wants to have a Friday afternoon porch meeting?
Congrats to our new neighbor on Bloodworth Street Congrats to our new neighbor on Bloodworth Street South @raleighwineshop ! @blah2voila was there today representing Clairemont at the grand opening festivities and enjoying the @grandchamphospitality sandwich pop up. Yum! 🍷🥪
It’s National Volunteer Month, and volunteers are It’s National Volunteer Month, and volunteers are needed more than ever! Many organizations with scarce resources rely on volunteers and would not exist without them. Visit our recent blog post to read about the organizations Clairemont has supported and how you can make a difference in your community!
Authenticity is trending, and research shows that Authenticity is trending, and research shows that consumers are 2.4 times more likely to view user-generated content as authentic. Read our recent blog post to learn about UGC, how it can benefit your brand and how to use it in your marketing strategy.
From social values to behavior patterns, COVID-19 From social values to behavior patterns, COVID-19 has left an impact on every sector of life, including marketing. Read our blog on marketing in a post-COVID world to learn how things have changed and how that should impact your business strategy.
We are so excited to share that Clairemont earned We are so excited to share that Clairemont earned eight awards, five gold🥇and three silver🥈, at this year's Sir Walter Raleigh Awards hosted by the Raleigh Public Relations Society!🎉 We are beyond grateful to work with so many amazing partners, clients and industry friends!
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