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Author: Cherith Andes

Ramp Up Your Restaurant

Ramp Up Your Restaurant

May 11, 2016January 31, 2023 Cherith AndesBlog, Marketing, Restaurant PR + Hospitality PRfood marketing, ramps, restaurant marketing, Restaurant PR, the secret ingredient

It’s like a secret club. Foodies scour menus for this en vogue ingredient every spring. Popular restaurants — from fine dining to hipster joints — use ramps to garnish soups, zest salads, stuff pastas and even muddle into cocktails. Il Palio, a Clairemont client, underscores its menu with these foraged, onion-like greens that seem to be the leprechaun of spring ingredients. Catch them while you can!

So what gives ramps the edge?

It’s the secret ingredient factor. Ramps provide a sense of culinary elitism, a phenomenon that extends back to basic supply and demand economics. Ramps are rare not only because they’re seasonal but also because they’re foraged; suppliers must discover them, not cultivate them.

Jed Portman, an editor of Garden and Gun, shows off his own recently foraged ramps on Instagram.
Jed Portman, an editor of Garden and Gun, shows off his own ramps on Instagram.

Ramps pack a punch, too. Bon Appetit warns home cooks to prepare their palates. The intense, garlicky aroma can linger around the house for days. Memorable and distinct, ramps also offer a plethora of versatile applications. Venture beyond slicing and dicing for salads. Try deep frying it, Epicurious suggests.

These factors create a sense of urgency that launches ramps to the top of every foodie’s bucket list. Regardless if ramps are actually on your menu, chefs, restauranteurs and culinary marketers can glean a tidbit from this ingredient’s unexpected stardom.

What is your restaurant’s “secret ingredient?” Perhaps you feature a rare item, or perhaps your chef offers an intriguing twist on standard fare. And while culinary specialties are certainly a defining highlight, your hallmark may not be a specific ingredient or even a style of cooking. Explore your atmosphere, your service and your staff’s personality. Anyone remember Ed Debevic’s? Its infamy lives through its service — or lack thereof — rather than its cuisine. And that works well for its marketing persona!

Now that you’ve defined your hallmark, find out tips to name your restaurant or new menu item!

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Go On. Be Cheesy.

Go On. Be Cheesy.

April 28, 2016January 31, 2023 Cherith AndesBlog, Marketing, Restaurant PR + Hospitality PRbranding, cheese, food pr, Food Trends, restaurant marketing, Restaurant PR1 Comment on Go On. Be Cheesy.

I’ve been astounded by the recent surge of articles and posts highlighting one of my favorite indulgences: cheese. Raclette NYC’s “melted wheel of cheese” video has circulated through my Instagram feed more than once, matched in popularity perhaps only by the video of pasta made in a cheese wheel. The New York Times, Food and Wine, Cooking Light and Tasting Table have all featured this superstar ingredient within the last 24 hours.

Courtesy of Foodiggity.com
Courtesy of Foodiggity.com

And what’s up with the rainbow grilled cheese? I’m not sure if I’m about to eat a sandwich or a patty of melted skittles.

And yet fans worldwide profess a lifelong loyalty to this ingredient, evident from the grocery cart to the Instagram account. Cheese has mastered some secret to success that if emulated could transform us into famous marketers, writers, chefs, accountants, friends and general human beings. Here are two traits that struck me.

  • Versatility. Compare the casual warmth of an after-school grilled cheese to the complex sophistication of a French fromage board. Cheese has served as a melted dip, a salad topping and a main course; it has been shaped into balls, fried into crispy straws, whipped into waffles and concocted into cosmetic face masks.
  • Individuality. Despite more than 1,800 listed types on Cheese.com, no two are alike. Each boasts a distinct flavor profile, from the nutty grassiness of Roquefort to Taleggio, which SeriousEats describes as “rich, buttery, meaty, feet.” Feet. Quite specific and infinitely memorable!

Ah, the lessons we can learn from food. Versatility and specificity, applied to any field, can strengthen market messaging, build brand affinity and even develop new customer demographics. Bottom line?

It’s ok to be a little cheesy now and then.

Feeling snackish? Check out Clairemont’s favorite healthy recipes.

Thanks to Felicia Perry for our cheesy cover image.

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Copy Cat: The Piddling Puppy

Copy Cat: The Piddling Puppy

April 27, 2016January 31, 2023 Cherith AndesBlog, Copy Cat, MarketingAnne Lamott, Bird by Bird, copy cat, good writing, how to write, writing copy

I’ll admit it. I’m a sucker for a good quote.

I’m not referring to glib cliches like “Live, laugh, love” or taglines such as “Sweat is just fat crying.” (Ew!) You can keep those t-shirts.

Skilled writers curate powerful verbs, adjectives and nouns. They shuffle, chop, revamp and refine until the sentence magically teleports an image from their brains into yours like a hologram. In the end, you forget you’re even reading.

One of these gurus is Anne Lamott. (If you haven’t read “Bird by Bird,” don’t walk; fly to Amazon.com and order your copy.) Anne’s thoughts are an effortless yet razor-sharp combination of humor and poignancy.

Writers’ minds are prone to wander. (What? Sorry, I was checking Facebook.) In Bird by Bird, her guide to writing, Anne encourages young authors to cultivate patience during the writing process. We need to gently train our minds to return to the task, a point she emphasizes in this sentence:

“Try looking at your mind as a wayward puppy that you are trying to paper train. You don’t drop-kick a puppy into the neighbor’s yard every time it piddles on the floor. You just keep bringing it back to the newspaper.”

Puppy. Sure, I can see myself as a puppy. Eager, cheerful, adventurous. And puppies are…wait, drop-kicked?! Heaven forbid we mistreat our four-legged friends!

That mild shocker drives her point home. Her metaphor crafts a mental picture of an emotionally laden yet familiar experience. Forget “use the bathroom” or “have an accident.” Nope, Anne chooses short, punchy verbs that you probably won’t find in a formal textbook. Piddle. And you know what? I got it.

From piddling puppies to smacking lips, we’re seeking eye-catching copy. Check out our picks so far!

 

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Photo of the Week: Star Interviews

Photo of the Week: Star Interviews

April 22, 2016January 31, 2023 Cherith AndesBlog, Photo of the Week, Professional Developmentinterview advice, interview tips, job application, resume, Resume tips

Ever feel like your resume is hiding backstage? Are you booking interviews but never landing the internship or job? We decided it was time to help young professionals learn how to interview like a star.

This week, the Clairemont team visited Meredith College to teach students how to step into the spotlight as they apply for jobs. Jasmin, a winning beauty queen, and Cherith, a former professional actress, unveiled secrets straight from their experiences on the stage that coached students to prepare and deliver an Oscar-worthy interview. *cue curtain call*

Interested in a success story? Check out Jasmin’s own firsthand account of how she landed the gig at Clairemont!

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What’s in a (Restaurant) Name?

What’s in a (Restaurant) Name?

April 13, 2016January 31, 2023 Cherith AndesBlog, Marketing, Restaurant PR + Hospitality PRbrand development, branding, food pr, restaurant branding, Restaurant PR, restaurant PR in raleigh

Remember Romeo and Juliet, Shakespeare’s love-trodden saga? In her pivotal monologue from the balcony, Juliet proffers the query, “What’s in a name?” as she weighs the merits of pursuing Romeo.

Shakespeare and marketers share something in common. While branding entails much more than just a name, PR professionals understand the weight that words carry. For example, who would have guessed that Texas Pete hot sauce is actually made in Winston-Salem, North Carolina?

When naming a restaurant, new menu item or even a culinary event, the name matters. We put our heads together with colleague, marketing consultant and brand strategist, Ilina Ewen, to cull a few name development do’s and dont’s.

Do:

Identify your brand first.

What is the promise you are making to your customer? Develop your foundational principles (your reason for existing!) and consider the experience you envision customers enjoying. Is it an energized drive-through diner centered on southern recipes or a mellow, relaxing wine bar that celebrates comfort and conversation? The ambience will inform the next step — identifying your future diners and your brand voice.

Scope out the competition.

Chick-Fil-A CowBefore committing to a restaurant name or design, give a gander at other venues in the area. If you’re developing a fast-casual chicken joint, it might be best to steer clear of curly red font reinforced with, say, cow mascots. Take inventory of everything from colors and geometrics to verbiage and ambience to latch on to your differentiating factor.

Reinforce with visuals.

Words are powerful, yes, but they don’t function in a vacuum. This is where a strNoodles & Coong graphic designer can help put meat on the bones of your concept through visuals that project your restaurant’s experience. Some brands will need more direct imagery than others. For example, it’s quite clear the cuisinPrinte that’s served at Noodles & Company. But Harvest 18? This culinary gem requires distinct visuals — such as the tractor in the logo — to help clarify its farm-fresh approach to southern food.

Don’t:

Name it after that random guy.

Things like Dave’s Diner or Evan’s Eatery. Unless Dave or Evan are local celebrities or culturally relevant icons, their names convey nothing of importance to the potential diner — especially if they no longer work at the restaurant. Don’t get us wrong. We love Five Guys’ hand-crafted burgers and fries — probably too much! But until you taste that heaven on a bun, prospective diners receive no clues about the restaurant’s delectable menu.

Skip your homework on cultural implications.

Research not just the words and phrases but also the cultural sensitivities surrounding your proposed name. If exploring ethnic cuisine, watch for double entendres or cultural appropriation that might spark anything from aversion to irateness in your audience.

Blabber.

Keep in mind that most restaurants or events need to establish an online presence, and lengthy or verbose names don’t translate well into social media handles. Avoid easily misconstrued characters, such as the hyphen or the number one, and use capitalization to emphasize otherwise confusing phrases.

Clairemont CEO Dana Hughens faced the challenge of naming her own agency in 2010. Check out her article published on Spin Sucks. 

 

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Have you heard about Meta’s newest social media pl Have you heard about Meta’s newest social media platform? It’s called Threads, and it’s being referred to as “the new Twitter.” Read everything you need to know about Threads in our latest blog post - link in bio!
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