What Does a PR Agency Do? Briar Chapel Unveils Encore

By Posted in - Awards & Case Studies on December 22nd, 2017

Briar Chapel is one of the largest master-planned green communities in North Carolina and part of Newland Communities, the country’s most prominent privately held residential real estate developer. As Briar Chapel prepared to launch Encore, its new age-qualified section, marketing managers turned to Clairemont Communications to gain visibility and roll out this distinctive offering to homebuyers ages 55 years and older.

Strategy: Feature Story

Clairemont crafted a comprehensive public relations campaign designed to gain visibility and support home sales for Encore. As a key element in this strategy, Clairemont set an objective to secure a feature story in The Original Relocation Guide prior to Encore’s grand opening that highlighted the age-qualified section’s features and lifestyle appeal. To gain maximum exposure, we aimed to secure this story in a local publication with a followership of at least 300,000 that targeted homebuyers. 


Clairemont recognized that feature stories often secure greater exposure with more opportunity to tell a complete, in-depth narrative than news briefs or short blurbs. Encore included a distinct set of lifestyle offerings that few other locations in the country could claim, so a larger feature story was critical to thoroughly depicting the character of the new section. The Original Location Guide, with its large readership in North Carolina, provided the perfect vehicle to share the news.

Clairemont crafted a creative, out-of-the-box angle designed to grab the attention of busy editors. Our initial hook leveraged the exclusivity that Encore offered, since it was only the second of its kind in the country. While this newsy tidbit might have been worth a local newspaper mention, we recognized the need for a more engaging story that would appeal to The Original Relocation Guide’s informative yet warm tone. We invited them to share a “how to” segment that tapped on both the desire to share fresh news as well as equipping the editors with a DIY approach for their home shoppers.


Clairemont met the stated objective and far exceeded expectations. The feature story in The Original Relocation Guide highlighted the distinct character of Encore while positioning Briar Chapel (cited as the author) as a thought leader in the retirement industry to its circulation of 470,000. Published prior to the grand opening, the feature article prompted interest from prospects, and Encore secured a full waiting list of homebuyers by grand opening date.

The work Clairemont Communications conducted in partnership with Briar Chapel received a “Best in Category” award in the 2017 InSpire Awards. We are proud that this campaign represents one of the 175 awards we’ve received since starting Clairemont in 2010. To read more about the work we do with clients, please visit the case study section of our blog.



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