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Category: Raleigh PR Agency

“OOO”: Working Remotely in Raleigh

“OOO”: Working Remotely in Raleigh

June 11, 2019July 15, 2022 Kelli FletcherBlog, In Our Community, Raleigh PR Agencydowntown Raleigh, Working remotelyLeave a Comment on “OOO”: Working Remotely in Raleigh

One of the things we love most about life here at Clairemont is the location of our office. Nestled in downtown Raleigh, The Clairemont House keeps us in the DTR mix. Not only do we get our pick of places to saunter to for a bite or a brew (of the coffee OR beer variety), but we also get a pretty sweet view of the skyline from both our front and back porches. While there aren’t many reasons for us to escape beyond the walls of our downtown abode, sometimes we do like to switch it up, just for the sake of it! Whether it’s for the playlist, the java or simply the vibe, we’ve rounded up our favorite spots to set up shop when working remotely,

Third Place: Chances are you’ll catch a healthy number of Raleigh’s Who’s Who in this little Five Points shop, but for good reason. On top of offering a solid cup of coffee, the service is top-tier, and the owner knows almost all his customers’ names. Basically, it’s the Cheers of coffee shops.

Vita Vite: Yes, this is a wine bar. And an art gallery. The small menu of bites will keep your belly full, and the outdoor area is just as beautiful as the indoor space. Cozy chairs, power supply and even fireplaces (for when the chill hits) make Vita Vite a great spot to people watch in between emails and conference calls.

Transfer Co. Food Hall: The new kid on the block is open Tuesday through Sunday, and I’m here to tell you, the vibe is right. It’s spacious with great lighting, and hats off to the whomever is curating the tunes. The obvious bonus is the food. A variety of fresh, fast choices is at your fingertips.

The Morning Times: The OG. Are you even a DTR dweller if the Morning Times isn’t on your list? It’s consistently the best coffee in town, and we’re huge fans of the yogurt parfait.

Sir Walter Coffee: Not only do we love the playlist here and the steady stream of people that pop in for a quick caffeine fix, but the two walls of windows (with one opening up to a patio!) keep the space airy and bright.

Drop us a line to let us know your favorite spot to set up when working remotely.

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From Shoe Blow Out to Custom Knockouts

From Shoe Blow Out to Custom Knockouts

March 26, 2019July 15, 2022 Clairemont InternBlog, Public Relations, Raleigh PR Agencyclairemont intern, Crisis Communications, Raleigh PR Agency, SportsPRLeave a Comment on From Shoe Blow Out to Custom Knockouts

All it took was less than a minute of the most anticipated college basketball game of the season. Ticket prices hovered just below those of the Super Bowl LIII, and celebrities from around the country had flown to North Carolina to watch what many sports fans call one of the greatest rivalries of all times, the University of North Carolina Tar Heels versus the Duke Blue Devils.

This year’s game had an even higher percentage of viewers than normal. Duke’s Forward Zion Williamson, the likely number one pick in the 2019 NBA draft and arguably the biggest basketball powerhouse since young LeBron James, had developed an enormous following. It was 30 seconds into the game at Cameron Indoor Stadium when Williamson jumped down and planted his feet. Jaws dropped as Williamson tore entirely through his left Nike shoe, leaving him flat on the floor with a minor knee injury. Far from a tiny rip or hole in the shoe, the sole was completely ripped.

Within hours, Nike found themselves trending on social media. Viral videos of former President Barack Obama (who sat courtside at the game) saying, “His shoe broke!” took the internet by storm, and close-up pictures of Williamson’s destroyed Nike PG 2.5’s were the front-page story for countless sports outlets.

Nike Works to Dissolve Crisis

One of the hardest parts of crisis management is the inability to predict when a crisis (big or small) will happen. Unfortunately for Nike, this shoe fiasco hit during the most-watched game of the regular season, with 4.34 million viewers on ESPN.

Nike, however, pulled out all of the stops to diffuse the crisis. Immediately after the incident, the company released an official statement acknowledging the broken shoe and identifying the actions it was taking.

“We are obviously concerned and want to wish Zion a speedy recovery. The quality and performance of our products are of utmost importance. While this is an isolated occurrence, we are working to identify the issue.”

When Nike stocks dropped by more than 1 percent the following Thursday morning, Nike decided to go the extra mile. That same day, the company sent a team of upper-level employees to Durham to meet with Zion Williamson and his coach Mike Krzyzewski to figure out what had gone wrong. Following their meeting in Durham, the team then flew across the globe to China. They personally oversaw the construction of a more durable and resilient shoe for Williamson.

The priority treatment didn’t stop there. Within the same week, the Nike team returned to Durham with a variety of shoe alternatives for Williamson. Nike wanted to ensure the same incident wouldn’t happen again and that Williamson would be ready for his anticipated and suspenseful return to the court in the ACC Tournament against Syracuse.

Williamson didn’t disappoint. His return following the shoe fiasco was a basketball game filled with one-armed dunks and electrifying energy that led Duke to a quarterfinals victory. After the game, Williamson raved about his custom knockout pair of Nike Kyrie 4’s to reporters, giving an enthusiastic thanks to Nike and the steps they had taken for him.

Nike’s Next Steps

While not every company can afford to fly around the world to appease a client, public relations professionals can still take a note out of Nike’s crisis management handbook. Nike was thorough and strategic in its crisis management. Since Zion Williamson is one of the most popular players in the country, it reflected highly on Nike that the team took the time to oversee the production of a custom shoe, reinforcing the idea that even a corporate powerhouse believes in a personal touch and quality care. Nike didn’t try to deny its responsibility in the crisis. Instead, they owned up to the isolated incident and went above and beyond to ensure Williamson and devoted fans were satisfied.

Nike’s actions are also a great look for a future endorsement deal with prodigy Williamson, who will be signing a contract with one lucky shoe company once he goes pro later this year.

Want to learn more about how social media can be detrimental during a crisis? Check out our blog post on Social Media in Crisis.

Written by Alex Davis-Isaac, a senior at UNC-Chapel Hill.

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In Living Color

In Living Color

February 5, 2019July 15, 2022 Kelli FletcherBlog, Public Relations, Raleigh PR AgencyPantone, pantone color of the year, PR campaigns, PR team, Raleigh PR AgencyLeave a Comment on In Living Color

When Pantone announced its Color of the Year for 2019, we were extra pumped. Maybe it’s because the chosen shade, Living Coral, fits so well with The Clairemont House’s existing colorful décor. Or maybe it’s because coral has long been our list of must-have hues. (Kelli snagged a coral iPhone XR this fall, and Cherith chose the coral Billie razor.)

So yes, the color is pleasing to our eyes but also clearly the eyes of others. Pantone shared that it took note of branding efforts by big hitters including Apple and Airbnb. These companies used the coral color in recent campaigns, suggesting the rise of the color’s familiarity and popularity among the public.

What our Clairemont team loves even more is Pantone’s definition of Living Coral as a color of “carefree happiness” that “symbolizes our innate need for optimism and joyful pursuits.” Because that’s not just who we are; it’s also what we do!

Perhaps it’s working to strategize a rebranding campaign for a new client, helping a long-time client announce a new venture or assisting with an anniversary event for a downtown Raleigh hotspot. Or maybe it’s networking in our community to make connections that build our professional development AND relationship opportunities for our clients. Either way, we’re excited to show up every day for our own “joyful pursuits.”

We look forward to the collaborations that happen in our colorful office. We’ve seen this setting spark creativity for ourselves and our partners. And much like Pantone suggests with its 16-1546 Living Coral color, these walls indeed “provide comfort and buoyancy” in our everyday lives.

As we move forward in 2019, we’re looking forward to seeing more brands embrace this color trend (we have to admit: it’s a favorite of ours.) And in the event it isn’t just a trend but actually a pigment that can persuade a state of mind, we’re all for keeping around this energizing, animated color.

What’s your favorite Pantone color? Will you embrace this year’s Pantone Color of the Year?

Questions about how you can create a colorful campaign for your business? Send us a note!

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Meet Kelli, our newest member

Meet Kelli, our newest member

October 29, 2018July 15, 2022 Kelli FletcherBlog, Public Relations, Raleigh PR Agency, The Clairemont TeamBoston, Kelli Fletcher, professional development, Public Relations, Raleigh PR AgencyLeave a Comment on Meet Kelli, our newest member

A decade ago my fiancé and I packed our bags and headed up the coast (15 hours to be exact) to Cambridge, MA. We did all the things one does while living in New England: picked apples, played in leaves, visited the Cape, cheered for Tom Brady…

While my other half dived into his law school studies, I continued down my PR-focused career path. It was 2008, and I was coming out of my first job with global PR firm, FleishmanHillard. I had spent a year and a half working under a strong leader that taught me all the great basics of PR. My accounts included Thomasville Furniture, Krispy Kreme Doughnuts, Cheerwine and Newland Communities, and my work on these clients solidified my interest in consumer public relations. Finding a job in 2008 was extremely hard. The recession had taken hold, and I was coming from a small town to a big city. Through a networking contact, I was put in touch with a very small firm that had some very big projects. I worked on contract for six months and was able to call some of Boston’s most popular companies my clients, including The Massachusetts Film Office, the Life is good Company and, my personal favorite, The Boston Athletic Association/Boston Marathon. 

From there, I transitioned to working with my sister. Having recently moved herself and her company to New York, she was serving small business clients in lifestyle and beauty. I learned to conduct desk-side meetings with editors at top magazines in NYC, advise on seasonal designs for jewelry and travel accessories and dabble in this new thing called…social media. That’s right. We kicked off blogs, twitter and Facebook for each of our clients.

Once my husband finished law school, we decided to stay in the Boston area. I secured a job at a locally-focused mid-sized firm working on accounts including Mohegan Sun, The Preservation Society of Newport County, Simon Malls, The Boston Wine Expo, FELD Entertainment and a handful of local restaurants and bars. I did everything from media list building to new business pitches. I staffed events and directed celebrities where to stand and smile. I met professional players from every Boston team, and I was able to taste the food and test the scene at some of the city’s newest restaurants.

I finished my New England “stint” at a fantastic national mid-sized firm. Their client roster was more tech-focused, but I felt the need for a change in my experience. The company offered an integrated approach for its clients, so I learned how to incorporate all aspects of communications including social, digital and marketing into my traditional public relations knowledge. This was extremely valuable as it’s now becoming the standard for many agencies.

I’ve stood in Fenway while it was empty. I shook Edleman and Gronk’s hands (Again, Pats fans? Anyone?). I watched the leaderboard for the Boston Marathon be changed manually in the pressroom of The Copley Hotel. I received exclusive tours through off-limit rooms in the Newport mansions. I.met.Martha.Stewart. But even more, I watched a city I loved grow while working among the smartest people in the biz.

Our three-year plan turned into 10, and along with these career milestones, we mixed in amazing friends and two babies. But, coming out of our 11th winter (40 feet of snow if you average 3.5 feet each season!), we turned to each other and said: “OK. What’s next?!” It wasn’t really a hard question to answer, as we were both born and raised in the Tarheel State. So we packed up our things and, as the song goes, headed down south to the land of the pines.

When returning to NC, there was little doubt as to where I’d try to bring my experience. I was going to offer it to Dana, the woman who taught me most all of the skills that allowed me to gain it in the first place. The mentor, who gave me my first job, guided me through how to do it and then set me free when it was time. So, here I am, home again, home again. And I couldn’t be more thrilled to be part of this team. I have no doubt they will teach me the ins and outs of this city that has grown two-fold since I drove away from it 10 years ago. I’m excited to make my new memories and reach my next round of milestones here at Clairemont Communications.

You can follow Kelli on Instagram @kbealefletcher

 

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Clairemont Goes Platinum

Clairemont Goes Platinum

October 25, 2018July 15, 2022 Cherith AndesAwards, Blog, Raleigh PR Agencyaward winning PR, PR Awards, Raleigh Public Relations Society, RPRS awards, Sir Walter Raleigh AwardsLeave a Comment on Clairemont Goes Platinum

Elvis Presley, The Beatles, Garth Brooks, Barbara Streisand — these 20th-century musical moguls marked history with more than 30 platinum and more than 10 multi-platinum records — each.

While we may never build a Graceland or jumpstart a British invasion, Clairemont celebrated its own platinum milestone at the 2018 Sir Walter Awards.

Hosted by the Raleigh Public Relations Society, the Sir Walter Raleigh Awards of Excellence in Communication showcase exemplary campaigns and tactics by public relations and communication professionals. This competition is held annually and recognizes and honors practitioners who have achieved excellence in a variety of categories, as judged by an independent panel of judges. Winning entries receive a rank of silver, gold or  platinum, which is the highest recognition.

This year, Clairemont was humbled to receive a total of eight awards, including six platinum accolades, the most number of platinums awarded this year.

  • Platinum Award in Integrated Communications: “Babalu’s Grand Opening Rocks the Guac“
  • Platinum Award in Campaigns: Green/Sustainability – One Time or Special Event: “Briar Chapel’s Pepper Festival Turns 10”
  • Platinum Award in Campaigns: Special Events – One to Five Days: “Il Palio Fires Up at the James Beard House“ (This award received a perfect score.)
  • Platinum Award in Campaigns: Special Event – Media Event: “Western Governors University Comes to North Carolina”
  • Platinum Award in Tactics: Media Relations: “Talbots and Oprah Magazine Dress for Success“
  • Platinum Award in Tactics: Media Kit: “Il Palio’s Freshly Baked Media Kit”
  • Gold Award in Tactics: Videos – Broadcast/Web Commercial: “Wendell Falls Builder Spotlight Videos”
  • Silver Award in Tactics: Social Media: “The Vita Vite Lifestyle“

Thank you to our clients! It’s such a privilege to be able to do work we love for people and businesses we love.

Want to explore how we might cook up something great for your business? Drop us a line!

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clairemontcommunications

Yep, our town is pretty cool. #raleigh Yep, our town is pretty cool. #raleigh
Who wants to have a Friday afternoon porch meeting Who wants to have a Friday afternoon porch meeting?
Congrats to our new neighbor on Bloodworth Street Congrats to our new neighbor on Bloodworth Street South @raleighwineshop ! @blah2voila was there today representing Clairemont at the grand opening festivities and enjoying the @grandchamphospitality sandwich pop up. Yum! 🍷🥪
It’s National Volunteer Month, and volunteers ar It’s National Volunteer Month, and volunteers are needed more than ever! Many organizations with scarce resources rely on volunteers and would not exist without them. Visit our recent blog post to read about the organizations Clairemont has supported and how you can make a difference in your community!
Authenticity is trending, and research shows that Authenticity is trending, and research shows that consumers are 2.4 times more likely to view user-generated content as authentic. Read our recent blog post to learn about UGC, how it can benefit your brand and how to use it in your marketing strategy.
From social values to behavior patterns, COVID-19 From social values to behavior patterns, COVID-19 has left an impact on every sector of life, including marketing. Read our blog on marketing in a post-COVID world to learn how things have changed and how that should impact your business strategy.
We are so excited to share that Clairemont earned We are so excited to share that Clairemont earned eight awards, five gold🥇and three silver🥈, at this year's Sir Walter Raleigh Awards hosted by the Raleigh Public Relations Society!🎉 We are beyond grateful to work with so many amazing partners, clients and industry friends!
This spring, Ali de la Vega is joining the Clairem This spring, Ali de la Vega is joining the Clairemont team as an intern! Ali is a Junior at NC State who prides herself in being a daughter and a Christian as well as an amateur athlete, overachiever and older sister. Learn more about her background and how she found a love for PR on our website!
If you could change one thing about Instagram, wha If you could change one thing about Instagram, what would it be? Comment 🙋🏼‍♀️🙋🏿‍♀️🙋🏽‍♀️ if you said, “I’d bring back the chronological feed.” Well, the chronological feed could be returning in 2022! Visit our blog to read the 2022 recent Instagram updates and how your Instagram strategy should change.
Many people don’t realize it, but a lot of behin Many people don’t realize it, but a lot of behind-the-scenes work goes into creating a successful blog post. Visit our blog to learn the 11 blogging mistakes you’re making, why these mistakes are hurting your blog and how to fix them.
Since TikTok’s success, short-form video has tak Since TikTok’s success, short-form video has taken over social media. With how easy it is to reach new audiences, you should be using short-form video in your business’s social media strategy. Visit our blog to learn how TikTok took over and how to use short-form video for business.
Clairemont is currently seeking smart, responsible Clairemont is currently seeking smart, responsible, creative and hard-working public relations practitioners who are ready to tackle any assignment for an account strategist position! Check out our latest blog post for the job description and further information. #raleighpr #clairemontcommunications #pragency
From new employees to outstanding awards, Clairemo From new employees to outstanding awards, Clairemont has had an amazing 2021. Visit the blog to read Clairemont’s 2021 year in review.
To celebrate the holiday season, the Clairemont te To celebrate the holiday season, the Clairemont team dined at @angusbarn and played a regifted version of White Elephant, a game that has been a Clairemont tradition for years. Visit our blog to read more about the Clairemont team holiday traditions and how they came about.
While you may feel the need to capitalize the word While you may feel the need to capitalize the word “merry” when wishing someone a merry Christmas, merry is not a proper noun, name or event and should only be capitalized when at the beginning of a sentence.
This year, Clairemont was the only agency headquar This year, Clairemont was the only agency headquartered in NC to receive a 2021 Silver Anvil Award on top of two Best in Show awards from NCPRSA and a Queen City award from PRSA Charlotte. Visit our blog and read about the recognition we received in 2021.
Claus is Santa’s last name. A clause is a group Claus is Santa’s last name. A clause is a group of words that contains a subject and a verb. For example, “When he comes to our home, we get gifts.”
Giving back to the Raleigh community is important Giving back to the Raleigh community is important to our team, especially around the holidays. Check out our blog and read about how our team gives back to the community.
Not only are these holiday words often miswritten Not only are these holiday words often miswritten as two words, many are also frequently misspelled. Mistletoe has a silent T and sugarplum is spelled with an A, not an E. Other commonly misspelled holiday words include poinsettia, reindeer, angel, hot cocoa and boughs (of holly). #holidaygram #grammar_tips #grammartips
Chief Mosley is more than just a client and collea Chief Mosley is more than just a client and colleague, he is also a true friend with the kindest soul. He has dedicated most of his life to the fire service, starting as a volunteer and continuing on to roles from firefighter to deputy fire chief. 

While working with the North Carolina Association of Fire Chiefs on a two-year campaign to recruit and retain volunteer firefighters across 15 of the most at-risk agencies in North Carolina, Chief Mosley helped secure 474 new recruits. Visit our blog to learn more about Chief Mosley’s career in the fire service.
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