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Category: Entry-Level PR Job

Before You Begin…

Before You Begin…

February 21, 2014January 31, 2023 Margot HorganBlog, Entry-Level PR Job, Free Advicehow to get in the news, media release, news coverage, news release, press release, Public Relations, when to write a press release

Ahh, the news release. It’s one of the fundamental tools of the public relations industry. Unfortunately, it is also often one of the most abused. With its streamlined format and detail-packed text, it can be the perfect way to quickly and efficiently disseminate the who, what, where, when, why, how. 

But, just because the press release is tried and true, that doesn’t mean it is the right choice for every situation. If you’re struggling to decide if you need an announcement, here are four questions to ask yourself before even thinking about writing, “For Immediate Release”

1. Why? This should be the very first question you ask yourself. Do you have a big event approaching? Is your company releasing a new product? Are you being honored with a major award? If you find yourself struggling to answer this question, you might not need a release. Simply wanting to be in the news is not a good enough case. Use this as a chance to understand what types of announcements lend themselves to successful media pitching and stay on the lookout for future opportunities.

2. What? If you distribute a press release, what type of results do you want? Are you looking to increase awareness? Or, perhaps you want to boost sales? Whatever it is, you need to have a clear answer to this question. Establish your objectives, make sure they are realistic and then ask yourself if a news release will help you reach them.

3. Who’s your audience? So you’ve answered the why and you’ve answered the what, now let’s think about the who. Who is your target audience? Who are you trying to reach with this media release? Thinking about which publics will be reading your release can significantly change its text. Writing for investors is different than writing for families with young children. Establish who your audience is and how you will reflect this in your announcement.

4. Who’s your media contact? If you’ve made it to the point where you think you’re ready to write a news release, there is one more very important question to ask: Who is your media contact? Have you decided on a point person that will field all media inquires or requests for more information? Is this person well versed in the history and messaging of your company and prepared to thoughtfully answer questions? Picking the correct media contact is an important task not to overlook. With reporters on ever tightening schedules, responding to the media should be timely and informative.

After reading this list do you think you are more prepared to write a press release (or to not write a press release)? If you’re feeling overwhelmed, an experienced PR agency may be just what you need to help you through the process. Let us know if you have any questions!

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Yelp: The Good, The Bad & The Fake

Yelp: The Good, The Bad & The Fake

February 14, 2014January 31, 2023 Margot HorganBlog, Entry-Level PR Job, Social Media + Influencer EngagementOnline Reviews, Public Relations, Restaurant PR, Yelp, Yelp Reviews

(Image via: Yelp)

If you’re like me, you love food. However, this does have its pros and cons. Pro: you will sample any type of crazy food just to try it, and most times – ok, sometimes – it’s actually pretty good! Con: every restaurant’s menu looks fantastic and deciding on only one eatery seems like just too big of a task. Faced with this un-makeable choice, some turn to friends for their opinions and suggestions. Others, turn to online review sites like Yelp.

For me, I ask my friends for advice. I know them and since we are friends we obviously have something in common. As for turning to an online review site like Yelp? Sure, I’ve perused the (often scathing) reviews every now and then, but I always take them with a grain of salt.

Why I don’t put too much weight in these user-submitted reviews is pretty simple and stems from my schooling in public relations. While at the UNC J-School, I was taught, people will take an action – such as writing a review – for often one of two reasons: 1. They are really, really happy, or 2. They are really, really mad. As you may know, those who are furious are typically the ones who are more likely to take action.

Zendesk-Survey-shared-customer-service-interactions-with-others
As you can see from this Dimensional Research study, people are more likely to share bad than good experiences.

Trusting this idea about extreme emotions luring people into action, I’m wary about online reviews. An article in the January/February issue of Midtown Magazine discussed this issue and offered up some great points on how much we really should (or shouldn’t) depend on online reviews for making decisions.

Quoting a study conducted by Dimensional Research in early 2013, the Midtown article stated that a whopping 90 percent of respondents said that their buying decisions are influenced by online ratings and reviews. That’s a lot of people trusting online reviews. The scary part, though, says the article, is that one of the most popular online reviewing sites, Yelp, admits that nearly a quarter of the reviews it receives are fabricated.

This can mean bad news bears for restaurant owners. The article continues with a quote from a second report titled Fake It Till You Make It: Reputation, Competition and Yelp Review Fraud, which claims that just one additional star in a restaurant’s review can equate to about 10 percent in added revenue. With this much at stake, what can owners do to ensure that Yelp helps, not hurts their business? Here are three tips Midtown Magazine shared:

1. The I can’t see you, you can’t see me mentality most certainly does not apply here. Just because you aren’t keeping tabs on the reviews on sites like Yelp, doesn’t mean that they aren’t there. Instead of ignoring negative comments, use this as an opportunity improve your business, and if you’re lucky, make a brand advocate. Take the time to respond to complaints and negative comments. Provide your customer with an apology, ask how you can help and try to make the situation better. Offering a helping hand and a genuine concern about the problem can be all you need to turn an unhappy customer into a customer for life.

2. You can’t do it all. All it takes is one person to ruin a guest experience, or worse, your reputation. A proactive approach to beating negative reviews is making sure guests have no negative feedback to share. Stressing customer service as one of the most important parts of the job can be just what is needed to take a server’s job performance to the next level, and subsequently the diner’s experience.

3. Flag fake reviews. Last, but not least, reporting a suspected fake review is always an option. If you truly believe that an online review is faux and defamatory, flag that bad boy and send it to the Yelp officials to deal with immediately. Posting fake reviews on sites like Yelp is a crime, and the website takes fake reviews — good and bad — very seriously.

https://www.youtube.com/watch?v=Dqi-jjbEKcs&feature=player_embedded

To read more details about the validity of online reviews and for a complete list of best practices for business owners and consumers, check out the full article, “The Reviews are in and They’re…Fake?” in Midtown Magazine.

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The Return of Blue: Trending Now

The Return of Blue: Trending Now

February 5, 2014January 31, 2023 Margot HorganBlog, Entry-Level PR Job, Fashioncolor trends, fashion, Fashion Trends, Indigo

We make it our business to keep up on all of the latest style trends, and today our intern Carly (more on this rising PR superstar coming soon!) is reporting on one of this season’s hottest – or should we say coolest – colors. 

Ever since colored jeans became a hot trend, blue seems to have taken a back seat in the fashion industry. However, this season our favorite cool color tone is making a big comeback in the dramatically fashionable hue, indigo.

Fashion designer Tracy Reese says her customers are always drawn to the moody, yet beautiful, color because “it looks good on everyone.” You can pair indigo with any color palette, whether it is bold and striking or soft and dreamy. To stand out, add a bright accessory and matching heels to an indigo outfit, or add an indigo scarf atop cream-colored blouses to enhance an otherwise simple outfit.

Indigo inspiration from Tracy Reese
Indigo inspiration from designer, Tracy Reese

The color trend continues in home décor this season, as well. Elle Décor flaunts tie dyed indigo patterns on wallpapers, wall coverings, throw pillows and rugs, and draws design inspiration from  the dreamy blue-accented Grecian villages along the Mediterranean Sea. Anthropologie boasts an entire line this spring called Everything Indigo in which the color is found in anything from shift dresses to accessories, including iPhone cases, dishes and vases. North Carolina-based tablewear and home decor company Vietri is also on-trend this season with its new collection, Maremisto. The assorted dishware features deep indigo hues accented with pops of color and nautical designs.

The Maremisto Collection by Vietri
The Maremisto Collection by Vietri

So, there’s no reason to feel blue this season as indigo pops up everywhere like budding springtime flowers. Whether it is gracing the runways of top clothing designers, accenting trendy pieces of furniture, or sprinkled in the designs of fine china, indigo is a dominating color this season. The Spring 2014 Pantone Fashion Color Report says so.

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Activating PR after the Super Bowl

Activating PR after the Super Bowl

February 3, 2014January 31, 2023 Margot HorganBlog, Entry-Level PR Job, MarketingDoritos, Doritos Time Machine ad, PR, public realations, Super Bowl, Super Bowl ads1 Comment on Activating PR after the Super Bowl

Today’s guest post is written by NCPRSA board member, Robert Carver.

You know the drill – create a super fantastic Doritos TV ad, send it to Doritos, get it viewed online by like a zillion people who vote for – YOU – then see your handiwork aired during the Super Bowl.  In the process, you take home a million bucks and, along with a second lucky winner, get to work on the new movie “Marvel’s The Avengers: Age of Ultron.”

Too easy.

Hold on, Mr. DeMille.  You’re not quite ready for your close-up.  Many have tried and failed to win the coveted contest – witness the WaPo blogger with the North Carolina-connected husband who’s spent countless hours and, presumably, a Doritos delivery vanload of money trying to secure his star on the cheesy snack’s walk of fame. “Crash the Super Bowl VIII” has been no different.

Now, after the zillion views and votes, “Time Machine” has won, beating out the dog-riding kid wrangler, wrongly-accused ostrich, nacho cheese-covered office guy and the – insert collective “ewwwwww!” here – finger-cleaning glory hole (one wonders what videos the producers of this one were watching during the creative process), what do the gurus at Doritos do to continue riding the bow wave of PR and marketing success?

Clearly, the Doritos brand has positioned itself as a fun American stalwart. People just like these tasty triangles and the lifestyle they represent. Though the earned media coverage enjoyed in conjunction with the Super Bowl itself will likely ebb in the days following the big game, the brand team needs to continue to capitalize on the worldwide and interactive conversation it’s started with its customers.

So, how to keep them engaged? Some possibilities in no particular order.

1. Doritos “Crash” Studio – Doritos holds another contest. To enter, you submit an entry number found on the inside of Doritos bags online at a contest web site.  Winners attend a “crash” course in video production taught by the two guys who did the online tips video. Winners also get the latest laptop outfitted with video editing software and a suitable video camera with accessories. The best student projects get posted online and voted on by like the same zillion folks and millions more of their friends with the winner winning more big bucks and having their ad air in a national campaign.

2. Cheesiest “Crash” Video – Hold, yeah, another contest. This time for the cheesiest “Crash” videos. Online voting, online conversation about, you get the picture.

3. Behind-The-Scenes at “Marvel’s The Avengers: Age of Ultron” – Follow the winners of the “Crash” contest around, maybe a live stream of some elements, with attendant online chats with the winners who relate their experiences. Post a completed behind-the-scenes video to YouTube and invite people to the conversation.

4. You at the Zoo – Since a good percentage of the finalist ads had animals in them, how about a photo contest with customers sending in pictures of themselves with animals – and, of course, Doritos.

5. “Crash” Diet – Doritos and fitness. Doritos can encourage a healthy lifestyle focused on responsible eating in a campaign to help fight obesity and its associated conditions and illnesses.

Just some thoughts. The possibilities are endless! Let the creative juices “crash” into one another and churn out the best ideas. Oh, and pop open a bag of Doritos as you enjoy the juice! If you were hired, what would you do?

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What is Public Relations?

What is Public Relations?

January 17, 2014January 31, 2023 Margot HorganBlog, Entry-Level PR Job, Public RelationsPR, pr definition, PRSA, Public Relations, public relations definition, what is pr, what is public relations5 Comments on What is Public Relations?

So, what is public relations exactly?

If you work in PR, this is a question you have probably fielded more than a few times. Public relations can be a hard thing for some people to understand. The industry has changed and developed significantly over the years, and, understandably, so has its definition. In fact, if you Google search “what is public relations,” you’ll find a different definition for every result on the first page.

An evolution of the definition of public relations.
An evolution of the definition of public relations.

But, despite the variances in wording, you will also see that all of these definitions basically boil down to the same thing: public relations is communicating the right message to the right people at the right time through the right medium. The specific who, what, why, where, when, how will change from situation to situation, but these core foundations of public relations will not:

PR connects key audiences. Whether you are trying to communicate with shareholders, consumers, critics or new markets, public relations allows people and companies to connect with other people and companies in a mutually beneficial way. This can include strategically using blogs and social media channels to connect with interested, target audiences or working with a local nonprofit to show your company’s interest and investment in the community. But, whatever the tactic, our focus is always on helping clients build, strengthen and nurture relationships.

PR raises awareness. PR pros are skilled at boosting interest and raising awareness about people, companies, products, ideas, events, etc. We strategically get the word out there to help build buzz, increase sales and cultivate genuine interest in your venture. Effective media relations efforts and thoughtful social media usage on platforms like Facebook, Twitter and Pinterest can be just the right amount of information, exposure and engagement that you need to succeed. By blending traditional tools like media relations and event planning with newer ones like content marketing and social media, your public relations efforts will increase awareness and help drive your bottom line.

PR manages and communicates key messages and ideas. Plain and simple, PR people can help your company tell its story (strategically, of course!). At the center of public relations is strong writing and a critical eye for the most important details. Public relations tools like message boards, backgrounders, fact sheets and more can help you clearly articulate who you are, what you do and what makes you different. Coupled with a public relations team who can create and use these tools to spread information at just the right time to just the right audience, means your company news and branding is always consistent and effective.

Interested in learning more about what public relations professionals do? Check out PR Baton, an Instagram photo project created by Clairemont Communications to help explain what public relations is in a visually compelling way. Follow PR Baton on Instagram, Tumblr, Twitter and Facebook and sign up to participate and show your day in PR here.

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