2018 marketing trends Archives - Clairemont Communications

As 2018 comes to a close, it’s important to highlight some of the most creative campaigns within the public relations, advertising and marketing industries. Perhaps this stems from my love of food, but my top three campaigns happen to be within the culinary industry.

1. IHOP

On June 4, 2018, IHOP told the world via Twitter it would be changing its name to IHOb. After one long week of speculation in regards to what the “b” would stand for, it released that the International House of Pancakes was now the International House of Burgers. IHOP, a haven for breakfast lovers with its fluffy buttermilk pancakes smothered in maple syrup, suggested that it would be parting ways with this fan-favorite.

IHOb later reassured concerned customers that pancakes wouldn’t be going anywhere, but that the company was firing up its grills and adding ultimate steakburgers to its menu. Little did we know that the name IHOb wasn’t here to stay. It was only a marketing ploy and a genius one at that.

This campaign is extremely memorable, even to someone like myself who hasn’t been to IHOP in several years, which is why I believe it ranks as the top marketing campaign of the year. Additionally, IHOP reached nearly 4 billion social media users by using Twitter to release this campaign, and its burger sales have quadrupled.

2. KFC

Believe it or not, some of the best marketing campaigns originate from mistakes. In the United Kingdom, Kentucky Fried Chicken (KFC) experienced a chicken shortage. Yep, you read that right; a fast food company whose menu consists of all things chicken ran out of chicken. KFC’s crisis management team responded by rearranging its letters and released an advertisement that read “FCK, We’re Sorry.”

The chicken shortage was caused by issues with DHL, the company’s delivery service. As a result, hundreds of KFC locations shut down throughout the U.K., causing major backlash from hungry customers. The hashtag #KFCCrisis was trending on social media, and some KFC lovers even tried to get the police involved.

The chicken deficiency impacted stores for a week, which warranted an apology from the company. KFC decided to publish a full page print ad in The Sun and Metro, U.K.’s best-selling newspaper. KFC fans took the apology well and praised the company for its witty response to a serious matter.

3. McDonald’s

For International Women’s Day on March 8, 2018, McDonald’s decided to flip its famous golden arches upside down to form a “W” to recognize women around the world for all of their hard work and accomplishments.

The fast food company also pushed out this campaign by changing its packaging from displaying the standard “M” to “W”, as well as its logo on employee uniforms in 100 stores across the United States. It used social media to engage its consumers and to generate awareness of the campaign and International Women’s Day as a whole.

This campaign reached 1.6 billion people and increased sales significantly. It received some repercussions, however, regarding whether it was intended to promote social justice or only to increase sales. Regardless, this campaign sparked conversation about International Women’s Day and gave women much needed recognition.

We’ve seen some of the best marketing campaigns so far in 2018, and I’m excited to see what’s in store for next year. Bring it on, 2019.

Written by Clairemont Intern Anna Ostrowski, a senior at UNC.
All photos from Unsplash.com

What’s hot? Ringing in the new year doesn’t necessarily require a revamp of current strategies. But it does call for a closer look at burgeoning digital and social media trends along with new tools on the horizon. Where do you need to place your focus to maximize your marketing efforts and boost business success?

A New Definition of Evergreen Content

In the past, social media platforms catered to snack-sized, temporary content forms designed to be consumed at brief intervals. Recently, there has been a gradual shift toward permanent content. Unlike traditional “evergreen” content, however, the M.O. of social media is still real-time posts that can be specific to one moment, event or experience. (e.g. Snaps from a one-time conference or a Insta story about your lunch burger.)

Platforms are now creating ways to make the content permanently available. For example, Instagram recently launched Stories Archives, allowing users to save and repurpose their stories, along with Highlights that showcases “permanent” video compilations on the user’s profile. So much for the 24-hour lifespan. Businesses should leverage this opportunity to create content with consideration to future repurposing. Not only does this alleviate hefty content planning, it also can add credibility by reconnecting the audience with past successes, products and appearances.

Short Planning Periods

The days of the annual content calendars are bygone. Both technology and social media platforms introduce new products and features weekly, monthly and quarterly. Yes, create a content marketing game plan commensurate with sales and business goals. But devise an internal system that allows (and even requires) you to revisit and adjust strategy frequently. Create an arsenal of resources to stay updated on consumer behavior and social media trends.

Laser Focus on ROI

With the predicted downturn in the economy, businesses and consumers alike are watching budgets with a close eye. Although this should be nothing new, marketers need to continue to craft strategies based on detailed performance analytics that evaluate multi-faceted variables and KPIs. Fortunately, the digital landscape is replete with powerful tools and user-friendly platforms, like Simply Measured.

Video, Your (Not-So) Secret Weapon

Social video generates 1200 percent more shares than text and images combined. Video on a landing page can increase conversions by 80 percent or more, and video can also drive a 157 percent increase in organic traffic from SERPs. Digital platforms evolve almost weekly to accommodate both instant and highly produced video, such as the good ‘ole Facebook cover photo (that can now be a video). Live Streaming claims center stage boosted by extra tools, like Facebook’s new Creator app that allows you to pre-create intro and outro segments for your live segments. Leverage easy editing tools, like Magisto or Animoto, to create and polish content straight from your phone.

Don’t miss these opportunities to maximize every inch of your strategy. Want to bounce around some ideas? Shoot us an email!

Clairemont Communications

Tag: 2018 marketing trends

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