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Tag: etiquette

To Tweet or Not to Tweet?: A Guide to Twitter Business Etiquette

July 11, 2012January 31, 2023 Josephine ButlerBlog, Marketing, Public Relations, Social Media + Influencer Engagementadvice, business, don't reply to every tweet, etiquette, schedule tweets, social media monitoring, social network, tips, Twitter, Twitter for businesses

As consumers of all things public relations, the Clairemont team can’t seem to get enough of Twitter. From managing our own personal accounts to strategizing for clients, we’re constantly on the social networking site, tweeting away. And when we’re not having conversations on Twitter, we’re researching the latest industry tips and trends, via sites like HubSpot, where we recently stumbled across this gem. Too good not to share, we hope you’ll find these Twitter etiquette for business tips as helpful as we do!

Tip #1: In lieu of time, don’t make it a habit of replying to every single Tweet. You should be replying to two types of tweets on an ongoing basis: questions and negative comments. And it pays off. Did you know that 64 percent of users are more likely to purchase from businesses that answer their questions on Twitter?

Tip #2: Follow back your followers! This way, if your followers end up with a question, they have the opportunity to DM (direct message) you, and you better believe it: this is especially ideal when it’s a complaint!

Tip #3: To allow for more time to monitor content, schedule tweets in advance. And now that you have all this extra time on your hands, have a colleague take a second look — you never know what might come off the wrong way.

With these three tips, you’re well on your way to becoming a Twitter pro! Still need a little help writing, scheduling or creating a strategy surrounding your tweets? Clairemont can help! Let us know your thoughts in the comments section below. Have more tips to share? Ditto!

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Free Advice Friday: The Dos and Don’ts of Social Media Etiquette

January 20, 2012January 31, 2023 Josephine ButlerBlog, Free Advice, Social Media + Influencer Engagementdos and don'ts, etiquette, Facebook, Real Simple, rules, social disgraces, Social Media, Twitter2 Comments on Free Advice Friday: The Dos and Don’ts of Social Media Etiquette

Our intern Ashely Hurteau shares her thoughts (and sense of humor) on social media etiquette. 

If you are a member of the social media world (and my guess is that if you’re reading this, you are), then you’ve seen it, too. You’ve also cringed with second-hand embarrassment. This atrocity that I speak of is the lack of etiquette that is all too present in social media.

From overly dramatic status updates to inappropriate photos, it seems as though manners and grace are not taken into consideration when posting on the Internet. Real Simple magazine and their readers agree.

After polling 945 readers, Real Simple homed in on the top ‘social DISgraces’ as voted on by their readers. Allow me to share some of these, along with some helpful tips to avoid making the same mistakes.

  • Save the vague, disconcerting status updates (i.e. “Jennifer wonders whether it has all been worth it.”) and personal problems for your real friends, not your 856 social media friends. You will not receive the advice you seek, and according to Real Simple readers, it is the most annoying type of post there is – even more annoying than chronic complaining!
  • When you’re friend requesting, make sure you keep it to just that – your friends. Randomly asking someone to be your friend is one of the top-ranking annoyances on Facebook. A good tip: if you are trying to reconnect with an old friend or acquaintance, send a message along with the request to serve as a refresher and avoid being labeled a creep.
  • When tagging photos of others or yourself, have some respect. No one wants to see anyone three sheets to the wind or too much PDA. Think before you tag, and if there is any question, ask those individuals in the picture whether they would like it tagged or not.
  • The number one sin that is committed on Facebook and Twitter? In my opinion, it’s foul language. My friends on Facebook include teachers, family and co-workers. The idea that one of my friends could drop the F-bomb on a comment or my wall for my boss to see is mortifying.

Social media is designed to put you, your company or product out there for the masses to see. Do it with dignity, and remember, if you would not want your grandmother to see it, you probably should not post it!

What do you think? Please feel free to share some of your ideas – the more advice, the better!

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Have you heard about Meta’s newest social media Have you heard about Meta’s newest social media platform? It’s called Threads, and it’s being referred to as “the new Twitter.” Read everything you need to know about Threads in our latest blog post - link in bio!
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We are proud to represent Raleigh as a member of P We are proud to represent Raleigh as a member of Public Relations Consultants Group, allowing us to offer clients expertise and support across the country! Clairemont founder, Dana Phelps aka @blah2voila, recently attended the PRCG conference in Oklahoma City.
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We are so excited to share that Clairemont earned We are so excited to share that Clairemont earned eight awards, five gold🥇and three silver🥈, at this year's Sir Walter Raleigh Awards hosted by the Raleigh Public Relations Society!🎉 We are beyond grateful to work with so many amazing partners, clients and industry friends!
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